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InterContinental London Park Lane

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#133 of 1,088 Hotels in London
Certificate of Excellence
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InterContinental London Park Lane
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2,359 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental London Park Lane
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Showing 2,075: English reviews
Reviewed 1 week ago

InterContinental is always a good and safe choice, classy, luxury, and great staff. amazing location walking distance from major attractions. there was a small misunderstanding from the hotel regarding the airport pick up as they charged it to another room with the same family name (my brother inlaw) but it was all sorted out on spot. the rooms are a...

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Thank Qasim A
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Qasim A, Thank you for taking the time to complete our online survey after your stay at InterContinental London Park Lane. I am delighted to hear that you had a memorable stay overall. Thank you for commending the staff, I will make sure to share your comments with the team. In regards to the room size, we do offer...

Emirate of Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

I am a regular guess of the Intercontinental Park Lane and have never been disappointed. Checkin is super fast and efficient. Rooms are always top notch and spotlessly clean. The location on Park Lane cannot be beat for business oflr pleasure. The club lounge has one of the best breakfasts with a view in London. Of course all of this...

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Thank FaisalX-DXB
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear FaisalX-DXB, Thank you for posting a lovely feedback of our property after your most recent stay at InterContinental London Park Lane. I am thrilled to hear that we met all your expectations and thank you for choosing to stay with us. I would have to agree with you that the views from our Club Lounge are magnificent and I...

High Wycombe, United Kingdom
Reviewed 1 week ago via mobile

I was very excited at the thought of staying at a top London hotel for a business conference but I was a little disappointed. It's a lovely hotel, but the room was pretty standard - what you'd find at any big chain hotel in any city in the world. I suppose that's the idea, but somehow I'd expected something which...

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1Thank L0nd0nlass
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear L0nd0nlass, Thank you for taking the time to post a review of our property after your most recent stay with us at InterContinental London Park Lane. Our guests’ feedback are paramount to us as they help us to improve and deliver a service in line with our guest’s expectations. Thank you for your detailed feedback, they have been taken...

NEW DELHI, India
Reviewed 1 week ago

InterContinental Park Lane Hotel in London is a good hotel to stay. Conveniently located. Well appointed rooms. All modern amenities and equipment are present in room. Good housekeeping. Room service is with limited spread. Breakfast has a good variety. Staff is courteous and friendly but some time tardy

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Helpful?
Thank anands983
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear anands983, Thank you for taking the time to complete an online survey of our property following your recent stay at InterContinental London Park Lane. I am thrilled to see that you had a memorable and comfortable stay and that we met all your needs and expectations. Thank you for commending the staff, I will make sure to share your...

Reviewed 1 week ago via mobile

What a nice night in Intercontinental Park Lane London.Best location,comfortable room, kindnesses staff with lovely smiles at any time. Finally don't say I visited London if didn't stay at Inter. Park Lane

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Thank Nokia1750
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Nokia1750, Thank you for sharing your experience after your most recent stay with us at InterContinental London Park Lane. I am delighted to hear that you had a memorable stay and that the staff and service met your expectation. Thank you for commending the staff, I will make sure to share your lovely feedback with the team. I could...

Jakarta, Indonesia
Reviewed 1 week ago

On the review of the property, I love the location of the hotel which is just next between Green park and Hyde park, so if you fancy a stroll at the park, this is just perfect. It is also nearby some of the tourist attraction, 15 minutes walk to the Buckingham Palace, and about 30 mins in total to the...

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1Thank Nelson P
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Mr Nelson P, Thank you for having taken the time to filled up the questionnaire that we have sent to you regarding your stay in March at InterContinental London Park Lane. I am glad to read your comments regarding our location, and how you enjoyed your stay here, nevertheless, I am very concern with your second feedback and please...

Oberlunkhofen, Switzerland
Reviewed 2 weeks ago

What a great location and the staff are so professional. Spacious room and so much nicer inside than it present itself from the outside. I was worried when the driver pulled into the driveway as the building is not pretty. The concierge is one of these traditional types and makes you feel welcome. This experience continued through the check-in procedure...

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Thank XC-TN
Management response:

Dear XC-TN, Thank you for taking the time to post a review of our property after your most recent stay at InterContinental London Park Lane. We are thrilled that our team were able to help create a memorable guest experience and made you feel welcome. We endeavour to exceed our guest’s expectations and feedback such as yours is greatly appreciated....

Abu Dhabi, United Arab Emirates
Reviewed 3 weeks ago via mobile

The location is perfect it's walking distance from the good places in London...the staff is great the rooms are cleaned well every day...towels changed bed sheets changed, the house keeping kept coming to check if we needed anything...excellent service! Concierge was very helpful too. I highly recommend it.

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3Thank jessicachedid
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear jessicachedid, Thank you for taking the time to share your experience after your most recent stay at InterContinental London Park Lane. I am delighted to hear that you had an enjoyable and memorable stay on your last visit to London. Thank you for commending the staff, especially our Housekeeping and Concierge teams. I will make sure to share your...

Brighton, United Kingdom
Reviewed 3 weeks ago

The InterContinental Park Lane is one of the nicest Hotels in London. It's big & from the outside, not one of the prettiest hotels I've stayed in, but the service was exceptional. From the concierge to the waiting staff and the receptionists. From the moment we arrived, everyone was polite, welcoming & helpful. It's all about customer service. The receptionist...

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2Thank bl0ndie72
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear bl0ndie72, Thank you for sharing you detailed feedback with us after your recent stay at InterContinental London Park Lane. I am thrilled to hear that we met all your needs and expectations and that your partner had a wonderful birthday weekend stay at the hotel. I would like to thank you for commending the service and the staff, I...

Reviewed 3 weeks ago via mobile

The best hotel in London! The location is great, the staff is first class, and the rooms beautiful! I cannot say enough about the staff! They treat each guest like royalty. This is my home when I am in London and it always feels wonderful to be welcomed back.

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2Thank Kara B
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Kara B, Thank you for taking the time to share your feedback after your most recent stay with us at InterContinental London Park Lane. I am thrilled to learn that you had a memorable stay with us and even happier to hear that you consider us your home away from home. We try our upmost best to make sure...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 

Additional Information about InterContinental London Park Lane

Address: 1 Hamilton Place | Park Lane, London W1J 7QY, England
Region: United Kingdom > England > London > Mayfair
Price Range: €301 - €588 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Intercontinental Hotel London
InterContinental London Park Lane
Hotel Style:
#38 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#114 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental London Park Lane staff and other travellers.
24 questions
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Questions? Get answers from InterContinental London Park Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure what you are getting before arriving.”
Greg1371, 20 Apr 2017 | Read review
“Ask for room facing the Wellington Arch/ Park”
NelsonP588, 12 Apr 2017 | Read review
“not sure about the wifi as we had a corporate access”
XC-TN, 9 Apr 2017 | Read review
“Worth getting a room with views of Hyde Park...”
472nitus, 29 Mar 2017 | Read review
“Ask for street either overlooking the Royal parks or Hydepark the view is super”
lamiaa2017, 25 Mar 2017 | Read review
5 of 5