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InterContinental London Park Lane

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#128 of 1,087 Hotels in London
Certificate of Excellence
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InterContinental London Park Lane
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2,289 Reviews from our TripAdvisor Community

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Showing 2,011: English reviews
London, United Kingdom
Reviewed yesterday NEW

We had an amazing stay at the Intercontinental in London, while attending a function there. The hotel itself is beautifully decorated, it's grand and light. The staff members were very professional and helpful and did their best to ensure we had a comfortable stay. The room we stayed in, was very well equipped, spacious and comfortable. The highlight was the...

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Helpful?
Thank RoxySA86
Madrid, Spain
Reviewed 4 days ago NEW

From arrival to departure the hotel offers slick, professional service and has a superb location. The rooms are well appointed, quiet and classy, although more general maintenance is needed. 2 principle faults: Our room had a faulty shower head that meant lots water was directed out onto the bathroom floor and the heavy wood frame supporting a mirror above the...

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Helpful?
Thank Bigboy1959
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Bigboy1959, Thank you for taking the time to share your experience with us after your recent stay at InterContinental London Park Lane. We appreciate your time in providing us with detailed feedback as our guests’ comments help us to improve and deliver a service in line with our guest’s expectations. I would like to apologies for the disappointments you...

Fleet, United Kingdom
Reviewed 5 days ago NEW

We stayed here for an event. Check in was very speedy and staff were super polite and helpful. Our room was really lovely, nice big bed and room was a decent size too. Right over the road from Hyde Park which was great for a morning walk about. Staff at the event were excellent and very attentive. Breakfast in the...

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Helpful?
Thank Fiona H
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Fiona H, Thank you for writing a review on Trip Advisor after your recent stay with us. It was a pleasure to have you as our guest and I am happy to hear that we met your expectations. It is always great to receive positive comments in regards to the staff and the service we provide. I will certainly...

London
Reviewed 6 days ago NEW

Madame decided that is was high time to test out the Afternoon Tea at the Intercontinental after rave reviews on Groupon and other sites. In short, Madame has never seen scones so small or had a lack of food brought to her at any afternoon tea in London. This was Tee was certainly not a Birdie or Eagle for that...

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Helpful?
Thank Madamelux
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Mademelux, Thank you for taking time to post a review about your recent afternoon tea experience at our Wellington Lounge. We highly appreciate our guests’ comments as they help us to improve our service and we apologise for any disappointments you had encountered during last visits. I have shared your comments with both our front of house and culinary...

Dublin, Ireland
Reviewed 1 week ago NEWvia mobile

We stayed in Intercontinental Park Lane for our wedding anniversary. As it was a special occasion, they upgraded our room and sent us a lovely anniversary cake and card. The rooms are nice, fresh and spacious and the view was nice, the windows open to Wellington Arch. All the staff are very nice and friendly. We had a great stay...

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Helpful?
Thank gogodub
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Gogodub, It was with great pleasure that I received your comments about your recent stay with us at InterContinental London Park Lane. I am delighted to hear that you had a memorable stay and thank you for mentioning our Wellington Lounge and for commending the staff, I will make sure to share your comments with the team. They will...

Reviewed 1 week ago via mobile

The hotel location is great it is just opposite Hyde park and waking distances to Oxford street, Piccadilly and the Knights bridge ..................... it is a real five star hotel The breakfast is very delicious

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Thank Malla A
Hartford Cheshire
Reviewed 1 week ago

Nice Hotel. staff were very good, at the check in and in the bar. Nice bar-lounge area, the room was good and well insulated with no road noise. location good close to the tube. Drinks were on the expensive side.

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Thank Mike S
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Mike S, Thank you for taking the time to share your review about your recent stay with us at InterContinental London Park Lane. I am delighted to hear that we have met your expectations and that you had a good check in experience. Thank you for mentioning our Arch Bar, I have shared your comments with them. London is...

Derby, United Kingdom
Reviewed 1 week ago

This hotel certainly didn't disappoint. Fabulous food & service with great attention to detail. From first arrival we were made to feel special & nothing was too much trouble. Thomas the doorman was extremely helpful & not once didn't forget my name! Rita the 5th floor housekeeper was helpful too. We are in Theo Randells restaurant on the first night...

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Thank shelagh c
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear shelagh c, Thank you for sending us your kind feedback and for choosing InterContinental London Park Lane for your recent stay. We are delighted to hear that you had an enjoyable experience and thank you for commending our Doorman Tamas and our Housekeeper Rita, your comments have been shared with them and amongst the team. I am happy to...

Scotland, United Kingdom
Reviewed 1 week ago

Only getting around to reviewing this now. Stayed here one night in mid-December and the service was really excellent from the minute we entered the hotel - nothing was too much trouble. Our room was lovely with spotless bathroom. We didn't want a meal in the evening and enjoyed a snack in the bar which was delicious. Definitely stay here...

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Helpful?
Thank ralston
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Ralston, Thank you so much for taking the time to share your review with us after your stay at InterContinental London Park Lane. I am delighted to hear that you had a memorable stay with us in December last year and thank you for such a lovely feedback. Also I would like to thank you for mentioning the Arch...

Waltham, Massachusetts
Reviewed 1 week ago

Made a reservation online for a friend's wedding and reached out to extend my stay via email. Heard back within hours and they were extremely helpful and accommodating. Can't wait for my stay in March and will update this review!

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Helpful?
Thank Shari B
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Shari B, Thank you for taking your time to share your feedback on Tripadvisor. I am happy to hear that we were able to accommodate your reservation request and we look forward to welcoming you to the hotel in March. If there is anything else we can do to make your stay a memorable one do not hesitate to...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 

Additional Information about InterContinental London Park Lane

Address: One Hamilton Place | Park Lane, London W1J 7QY, England
Region: United Kingdom > England > London > Mayfair
Price Range: €289 - €543 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Booking.com, Orbitz, Cheap Tickets, Travelocity, Agoda, Asiatravel.com Holdings and Jetsetter so you can book your InterContinental London Park Lane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Hotel London
InterContinental London Park Lane
Hotel Style:
#36 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#111 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental London Park Lane staff and other travellers.
17 questions
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Buffalo, Minnesota
over a year ago
Sheffield
Aughton, United Kingdom
3 months ago
11 months ago
Leicestershire, United Kingdom
4 months ago

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Questions? Get answers from InterContinental London Park Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High level for peace and quiet”
 of 5 bubbles Bigboy1959, 15 Feb 2017 | Read review
“Our room on the 5th floor was great!”
 of 5 bubbles 137shelaghc, 11 Feb 2017 | Read review
“The gym offers more equipment than comparable hotel gyms so if working out is important,...”
 of 5 bubbles L87SGmichaelr, 19 Jan 2017 | Read review
“Great position in London”
 of 5 bubbles F5798EMtinas, 19 Jan 2017 | Read review
“A corner room on one side of the hotel will give you a view of Knightsbridge, Hyde Park and Marble Arch! Fab for people watching!”
 of 5 bubbles roisin_corr, 19 Jan 2017 | Read review
5 of 5