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InterContinental London Park Lane

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#118 of 1,078 Hotels in London
Certificate of Excellence
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InterContinental London Park Lane
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2,218 Reviews from our TripAdvisor Community

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Showing 1,946: English reviews
Level Contributor
229 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 2 days ago NEW via mobile

Love the intercontinental we have stayed here several times over the years. It's in a great location close to Hyde park, tube station is a few minutes away and walking distance to my favourite shop Harrods and Harvey Nics. Breakfast is great and the staff are friendly and helpful.

Helpful?
Thank Roses_travelgram2016
Haifa, Israel
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW via mobile

The hotel in very good location The reception and other staff are welcome For business all services are expensive Nice view very clean but much more It good to be there if price are good For high price you can get better hotels

Helpful?
1 Thank Alon G
Oxford, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

We stayed here on Saturday night and loved it, everything was perfect from start to finish. The only down fall is that we didn't check in untll 4pm, while we was getting ready for a works xmas party at about 5.35 we had a maid knock on the door to ask if we wanted the room cleaned - we clearly... More 

Helpful?
1 Thank JodieR1981
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear JodieR1981, Thank you for taking the time to post a review of our property here after your recent stay. I am pleased to hear that overall you enjoyed your stay with us. Sorry for the inconvenience you encountered, I have shared your feedback with the relevant department to follow up. Thank you for commending our staff, I have share... More 

Washington DC, District of Columbia
Level Contributor
38 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago via mobile

Stayed there for three nights in November. The hotel is in the corner of Hyde park, super convenient to two tube stations that connect you to the city and Canary Wharf (where most of my meetings were). Rooms have been renovated recently and are comfortable, elegant and modern. Service was super efficient and kind. Room service was great, quick and... More 

Helpful?
1 Thank Andres P
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Andres P, Thank you for taking the time to post a review of our property after your recent stay at InterContinental London Park Lane. I am delighted to hear that you enjoyed your stay with us after your recent business visit to London. I could not agree with you more that we are in such a convenient and iconic... More 

Los Angeles, California
Level Contributor
309 reviews
295 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
Reviewed 1 week ago via mobile

Stayed two weeks ago for a Saturday night as I was flying out from T5 the following evening and like taking the tube to the airport. Dropped my bags to the hotel at just last 11AM and told that I don't need the room before 6PM (guaranteed 8AM check in as Royal Ambassador). Completed the check in though and told... More 

Helpful?
Thank LoyaltyLobby
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Our family came to London for Thanksgiving weekend and to celebrate our son's birthday. London has lots of great hotels but we had heard good things about the IC Park Lane. It has been a fabulous experience and better than recent stays at London's Mandarin Oriental and the Mayfair. The hotel room is small but with all the amenities you... More 

Helpful?
1 Thank Turks2008
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Turks2008, Thank you for sharing your experience at InterContinental London Park Lane. I am delighted that you and your family had a wonderful stay and Thanksgiving with us and you found the room suited to your needs as well as the service we provide. I hope that your son enjoyed the birthday cake and celebration. Thank you for commending... More 

Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

The hotel is good as well as the location which is a willing distance from the center of London. It is well known that London is expensive and that a 5 star hotel like the intercon cannot be cheap but paying 430 pound for the night without breakfast and without having not even a simple bottle of complimentary water in... More 

Helpful?
2 Thank Paolo B
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Paolo B, Thank you for taking the time to post a review of our property InterContinental London Park Lane after your recent stay with us. We highly appreciate our guests’ comments as they help us to improve our service and we apologise for any disappointments you had encountered during your stay. We normally take great pride in the service... More 

London
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

My family planned a long weekend and the staff made it just perfect, we would like to thank everyone from the club floor, house keeping and the door staff for helping us to relax in the town i came from. We all hope to see them soon.

Helpful?
1 Thank lozza21
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear lozza21, Thank you for taking the time to share your kind feedback after your recent stay with us at InterContinental London Park Lane. I am absolutely delighted to learn that we were able to make your stay a great memorable one and that you and your family were able to relax and enjoy your stay. It is comments like... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago via mobile

Hi gang On a visit to London we decided to stay at this hotel The location is superb with Hyde park just across the road, Mayfair within seconds,Knightsbridge only a 10 minute walk and of course Buckingham palace only 10 minutes away The hotel is immaculate and plenty of staff to help you with your needs We got the upgrade... More 

Helpful?
2 Thank Tal T
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Tal T, Thank you for sharing your experience after your recent stay with us at InterContinental London Park Lane. Our aim is to provide our guest with memorable experiences and I am delighted to learn that we were able to leave such a positive impression. I could not agree with you more that we are extremely lucky to be... More 

Hampshire, United Kingdom
Level Contributor
96 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 2 weeks ago via mobile

I've been for brunch in the Cookbook before and had a truly beautiful meal with friends. Yet on my return on this occasion, I was a little disappointed. The restaurant appears to have most probably temporarily moved into a function room at the side of the Hotel. The entrance area was cluttered and a little chaotic. Having been seated within... More 

Helpful?
Thank LukeSJsy
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear LukeSJsy, Thank you for sharing your experience at InterContinental London Park Lane. We appreciate your time in providing us with your feedback and we apologise for the disappointments you had encountered during your visit to the hotel for brunch. Please rest assured this is not indicative of our usual standards and I understand you spoke with the Manager on... More 

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 

Additional Information about InterContinental London Park Lane

Address: One Hamilton Place | Park Lane, London W1J 7QY, England
Region: United Kingdom > England > London > Mayfair
Price Range: €276 - €565 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Intercontinental Hotel London
InterContinental London Park Lane
Hotel Style:
#35 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#101 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental London Park Lane staff and other travellers.
16 questions
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Buffalo, Minnesota
over a year ago
Sheffield
Aughton, United Kingdom
20 days ago
9 months ago
Leicestershire, United Kingdom
1 month ago

See all questions (16)

Questions? Get answers from InterContinental London Park Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask not to be disturbed”
 of 5 bubbles JodieR1981, 28 Nov 2016 | Read review
“Club Floor”
 of 5 bubbles lozza21, 22 Nov 2016 | Read review
“Try to avoid the interior facing rooms. They have no view other than in to other guest rooms!”
 of 5 bubbles whiskerxx, 8 Nov 2016 | Read review
“Excellent customer service”
 of 5 bubbles 9melisa, 1 Nov 2016 | Read review
“Ask for higher floor rooms”
 of 5 bubbles FrequentBizTraveler1, 1 Nov 2016 | Read review
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