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InterContinental London Park Lane

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#128 of 1,087 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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InterContinental London Park Lane
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2,298 Reviews from our TripAdvisor Community

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Showing 2,018: English reviews
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Cairns, Australia
Reviewed 2 days ago NEW

My friend and I were treated as royalty, charming Stefan looked after us with discretion and excellent service explaining everything. I made them aware of my allergies and arrangements were made. We had a bonus glass of fizz and it was the most unrushed, beautifully spent afternoon. For some quality and a quiet environment to talk with friends, or just...

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Helpful?
Thank juliebarrett1964
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear juliebarrett1964, Thank you for taking the time to post a review on TripAdvisor after your afternoon tea treat at InterContinental London Park Lane. It is always refreshing to receive positive comments in regards to the staff, thank you especially for commending Stefan from our Wellington Lounge team. I will pass this review to him and the team and they...

Reviewed 3 days ago NEWvia mobile

At the moment I am in London, UK, on a business trip. I travel to London on monthly basis. Classic room on 8th floor, flat screen TV with classic London interior overlooking the backyard. Peaceful to sleep in thou. Approx 18m/2. Comfortable in every way. My room is serviced on a daily basis. Receptionists, concierges and other staff were highly...

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Helpful?
Thank Romana P
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Romana P, Thank you for taking the time to share your feedback with us after your most recent stay at InterContinental London Park Lane. I am happy to hear that you found our room comfortable and you had a relaxed and enjoyable stay on your last visit to the hotel. I would like to thank you for commending our...

Plovdiv, Bulgaria
Reviewed 4 days ago NEW

Excellent location, very very spacious rooms for London, good quality breakfast, pleasant lobby bar, friendly and helpful staff - you don't need more for a business trip. I've stayed there twice and definitely they will always be among my consideration when visiting London.

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Thank SneakyBastard
London, United Kingdom
Reviewed 4 days ago NEWvia mobile

I came here for afternoon and the food was lovely. They provide an array of delicious sandwiches, cakes and scones. The tea was also marvellous. The scones I would say were a bit hard and dry. They didn't taste fresh really but the rest of the food was nice. The service wad exceptional and they replenish and explain what the...

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Helpful?
Thank A_mckay2
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear A_mckay2, Thank you for taking the time to post a review after your afternoon tea treat at InterContinental London Park Lane. It is always refreshing to receive positive comments in regards to the service we provide, I will pass this review to the team, and they will be absolutely thrilled to hear that they were able to make your...

Reviewed 5 days ago NEWvia mobile

Beautiful hotel in fantastic location, with lovely helpful staff. Amazingly spacious room for London. You must try Theo Randal's restaurant at the hotel the food is Devine and so are the cocktails. I can't wait to come back and try the afternoon tea here, as it looked lovely. I highly recommend and would come back.

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Helpful?
Thank amydY8159NW
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear amydY8159NW, Thank you for taking the time to provide us with detailed feedback after your recent stay at InterContinental London Park Lane. I am delighted to hear that we met your expectations and that you were able to dine with us at our Theo Randall restaurant. Thank you for commending the staff, I have shared your feedback with the...

The Hague, The Netherlands
Reviewed 5 days ago NEW

International hotel will remain always international hotel. Do not expect the unexpected - room are cosy and functional nothing glamorous. A bit crowed with a lot of people for breakfast and in the lobby - hard to find a quiet corner to discuss or to work. You cannot go wrong.

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Thank thecupidon
Reviewed 6 days ago NEWvia mobile

Hotel and staff are amasing we had dinner at theo randalls again excellent then we went to the bar and ws served amasing cocktails by jack and paulo i havent staid or been in the hotel for 15 years or so . The place has got better i wish the bar was in the same place nect to the entrance...

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Thank tanktroop
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Tanktroop, Thank you for taking the time to share your experience after dining with us at InterContinental London Park Lane. After all these years we would like to welcome you back to the hotel and I am happy to hear that we have meet you expectations. I am thrilled to hear you enjoyed your meal at Theo Randall’s followed...

London, United Kingdom
Reviewed 1 week ago NEW

We had an amazing stay at the Intercontinental in London, while attending a function there. The hotel itself is beautifully decorated, it's grand and light. The staff members were very professional and helpful and did their best to ensure we had a comfortable stay. The room we stayed in, was very well equipped, spacious and comfortable. The highlight was the...

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Helpful?
Thank RoxySA86
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear RoxySA86, Thank you for sending us your detailed feedback and for choosing InterContinental London Park Lane for your recent stay. We are delighted to hear that you had a memorable overall experience and I am happy that you were able to enjoy our delicious breakfast. Thank you for commending the staff, your comments have been shared amongst the team...

Madrid, Spain
Reviewed 1 week ago

From arrival to departure the hotel offers slick, professional service and has a superb location. The rooms are well appointed, quiet and classy, although more general maintenance is needed. 2 principle faults: Our room had a faulty shower head that meant lots water was directed out onto the bathroom floor and the heavy wood frame supporting a mirror above the...

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Helpful?
Thank Bigboy1959
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Bigboy1959, Thank you for taking the time to share your experience with us after your recent stay at InterContinental London Park Lane. We appreciate your time in providing us with detailed feedback as our guests’ comments help us to improve and deliver a service in line with our guest’s expectations. I would like to apologies for the disappointments you...

Fleet, United Kingdom
Reviewed 1 week ago

We stayed here for an event. Check in was very speedy and staff were super polite and helpful. Our room was really lovely, nice big bed and room was a decent size too. Right over the road from Hyde Park which was great for a morning walk about. Staff at the event were excellent and very attentive. Breakfast in the...

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Helpful?
Thank Fiona H
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Fiona H, Thank you for writing a review on Trip Advisor after your recent stay with us. It was a pleasure to have you as our guest and I am happy to hear that we met your expectations. It is always great to receive positive comments in regards to the staff and the service we provide. I will certainly...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 

Additional Information about InterContinental London Park Lane

Address: One Hamilton Place | Park Lane, London W1J 7QY, England
Region: United Kingdom > England > London > Mayfair
Price Range: €294 - €551 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Orbitz, Booking.com, Cheap Tickets, Priceline, Agoda and Jetsetter so you can book your InterContinental London Park Lane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Hotel London
InterContinental London Park Lane
Hotel Style:
#36 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#110 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental London Park Lane staff and other travellers.
17 questions
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Buffalo, Minnesota
over a year ago
Sheffield
Aughton, United Kingdom
3 months ago
11 months ago
Leicestershire, United Kingdom
4 months ago

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Questions? Get answers from InterContinental London Park Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High level for peace and quiet”
 of 5 bubbles Bigboy1959, 15 Feb 2017 | Read review
“Our room on the 5th floor was great!”
 of 5 bubbles 137shelaghc, 11 Feb 2017 | Read review
“The gym offers more equipment than comparable hotel gyms so if working out is important,...”
 of 5 bubbles L87SGmichaelr, 19 Jan 2017 | Read review
“Great position in London”
 of 5 bubbles F5798EMtinas, 19 Jan 2017 | Read review
“A corner room on one side of the hotel will give you a view of Knightsbridge, Hyde Park and Marble Arch! Fab for people watching!”
 of 5 bubbles roisin_corr, 19 Jan 2017 | Read review
5 of 5