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Holiday Inn London Mayfair

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2,104 Reviews from our TripAdvisor Community

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Showing 1,744: English reviews
Reviewed 11 May 2013

This hotel is quite OK. It has a good location, close to Green Park (and the famous Ritz Hotel). Very easy to take the tube from here. The room was OK. The room we got first, was already in use. However, they fixed it really quick and gave us a new room. We stayed for 3 nights, and I was...

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Helpful?
Thank Klangbra
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Dear Klangbra, Sometimes I compare one review with another and what always strikes me is just how different they are. So different in fact that they appear to be addressing different establishments. Your review is of a similar paradox but not because it is contrary to other guests comments. More, the inconsistency with the spirit and nature of the staff...

manchester
Reviewed 9 May 2013

We stayed here in November 2012 for 1 night for my sons visit to St James Palace to be presented with his Duke of Edinburgh Gold award by Prince Philip We had a very nice welcome the room was excellent very nice great view of Langlans Brasserie Asked for extra coffee and tea which was brought to the room immediately....

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1Thank ManchesterNightmare
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Hello ManchesterNightmare, Firstly, let me offer my congratulations to your son for his achievement. I am glad that we were able to add to what must have been a very proud and momentous occasion for you and your family. I wish you well for the future. Best wishes K Collins.

Hampshire, UK
Reviewed 7 May 2013

This hotel is in a great location for Central London trips. I've stayed there for work and pleasure. The last time was April 2013 for3 nights over a weekend. The hotel was quiet, clean, comfortable and has all the amenities we wanted for the stay. When an extractor fan in our room ran all night we were moved to another...

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2Thank CoralMan
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Dear CoralMan, Thank you very much for your kind words and highlighting the fact that we offer good value. I hope you will continue to stay with us and we will always do our utmost to tempt you back. Regards K Collins.

Melbourne
Reviewed 5 May 2013

As we had prepaid, there was no welcoming, we just got handled the key. The room we had this time had one queen bed, instead of the 2 beds of the previous time. The rest was just as I remembered. The bathroom (with shower over bath) is very dated and taps had mould around them. The basin has no mixer...

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6Thank MelbourneLola
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Dear MelbourneLola, When I saw the headline "Love Hate relationship" I was rather expecting a story akin to the boy who your parents warned you about but no matter how hard you tried you just couldn't keep away from him. On a serious note. I am very sorry that you found dissatisfaction with the service you received and the quality...

Penang Island, Malaysia
Reviewed 3 May 2013

Room is pleasant,bed is comfortable and location is good at city centre very near to hard rock cafe and hyde park .Tube station is within short walking distance and convenient to travel around.One of the best for all holiday inn hotels which is comes with 2 double beds for twin sharing ..

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1Thank Kimie87
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Dear Kimie87, Many thank for staying with us. We would dearly like to see you again so please remember all the conveniences our location offers when you plan your next London visit. Regards K Collins.

Oslo
Reviewed 1 May 2013

This is the second time I booked this hotel. You get the best location in London just across the street of The Ritz for a reasonable price. The beds are comfortable and the hotel has a nice bar where it is nice to sit down with a cup of tea and watch life. It is not free wi fi in...

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1Thank ThomasOslo42
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Dear ThomasOslo42, Thank you for coming back and staying with us a second time. Please joint our loyalty program because along with all the privileges membership brings from later this year and we will start offering Free Wi-Fi when you stay. Thank you again and hope to see you soon. K Collins.

East Hartford
Reviewed 29 April 2013

Just returned from another stay at the Mayfair Holiday Inn in London. As usual, the staff were friendly and efficent. A pleasant surprise was the newly redecorated room. It was clean, bright and cheerful. The room update made a very good hotel, with a great location, even better.

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1Thank Cthusky322
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Hello Cthusky322, I am delighted that you found your repeat stay with us "Even Better". We value above all the guests who come back to us repeatedly because in so doing they demonstrate that we are getting it right and offering a pleasing experience. Thank you very much K Collins.

Motherwell, Scotland
Reviewed 29 April 2013

I stayed here for 2 nights last weekend and the location was great for shopping, near the tube and good places to eat. What was really disappointing was some of the staff. Bar staff were very slow and ignorant specially the small older women. I heard her say to a guest I can't deal with you at the moment I...

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3Thank wellwellsuperwell
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Dear wellwellsuperwell, It is quite regrettable that our staff's performance disappointed you and for that I am very sorry. I intend to speak with the restaurant and bar manager and expect immediate action because the conduct you described is far from the standard we expect. Thank you for bringing this to my notice. Regards K Collins

Washington, District of Columbia, United States
Reviewed 23 April 2013

A near perfect location for seeing London. The Tube from Heathrow leaves you off across the street and unlike many stations, Green Park has elevators (lifts). Many dining options in the neighborhood. The rooms a spacious with lots of closet space and heated towels.

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2Thank Joseph G
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Hell Joseph G, Thank you for sharing your experience of our hotel with others. I am glad that you enjoyed your stay. Please bear us in mind when you next visit. Regards K Collins

Reading, United Kingdom
Reviewed 22 April 2013

This hotel was used as accommodation for a group of around 20-30 staff members working on an event hosted nearby and is regularly used by the organisers for similar events throughout the year. As a group our manager wanted the whole team to eat all together for the first time. Despite it being a great for team building the meal...

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2Thank ZSEEP
HotelGuestRelations, General Manager at Holiday Inn London Mayfair, responded to this review

Dear ZSEEP, Thank you for staying in our hotel. I was very sorry to hear that your dining experience in our restaurant did not meet your expectations. I have sent you a personal message asking for some further details in order for me to follow up on your comments. Your feedback is very valuable to us and I appreciate you...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn London-Mayfair hotel is located in the heart of Mayfair, London's premier hotel district. With its unparalleled location on the corner of Piccadilly and Berkeley Street, the Holiday Inn Mayfair is ideally situated for your business or leisure stay. This Mayfair hotel is fully air conditioned and all bedrooms are equiped with high speed internet access. The traditional and tastefully appointed hotel is in close proximity to Green Park, Hyde Park,, the Royal Academy, Covent Garden, superb shops in Bond Street, Regent Street as well as many clubs, casinos and night spots. Oxford Street, Harrods, Buckingham Palace, London Eye, Theatres and the West End are all close by. Adjacent to the hotel is Green Park underground station which gives direct access to Heathrow airport and St Pancras International Station for the Eurostar. As well as mainline rail services from Victoria and the Gatwick Express. All Conference & Meeting rooms in this ideal central London location have natural day light and are equipped to cater for any event. Nightingales Restaurant offers modern British cuisine from light snacks to a full a la carte menu. ... more   less 

Additional Information about Holiday Inn London Mayfair

Address: 3 Berkeley Street, London W1J 8NE, England
Region: United Kingdom > England > London > Mayfair
Price Range: €203 - €341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London Mayfair 4*
Number of rooms: 195
Reservation Options:
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Also Known As:
Holiday Inn London - Mayfair Hotel London
London Holiday Inn
Hotel Style:
#256 Business Hotel in London
#263 Family Hotel in London
#274 Luxury Hotel in London
#298 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London Mayfair staff and other travellers.
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Questions? Get answers from Holiday Inn London Mayfair staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive rooms are spacious. Corner room provides wonderful views.”
 of 5 bubbles Flexible_traveller, 3 Mar 2017 | Read review
“Take extra money”
 of 5 bubbles E9379YSsusanc, 3 Mar 2017 | Read review
“Rooms looking out onto Piccadilly, the Ritz Hotel and Green Park help you feel the vibe of the city.”
 of 5 bubbles Silver_Fox987, 18 Feb 2017 | Read review
“Executive facing opposite the Ritz”
 of 5 bubbles philaswift, 6 Feb 2017 | Read review
“The front of the hotel overlooks the Ritz, the rooms have secondary glazing that shuts out any traffic noise.”
 of 5 bubbles flyingvisit2017, 20 Jan 2017 | Read review
5 of 5