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Crowne Plaza Hotel London Ealing

13.7 km from London centre
  • Free Wifi
  • Fitness centre
  • Room Service
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Western Ave | Hanger Lane, Ealing, London W5 1HG, England
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827 Reviews from our TripAdvisor Community

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Showing 716: English reviews
Heiloo, The Netherlands
Reviewed 5 August 2015

The location is not far from Wembley Stadium in a rather bleak area of London. Decent restaurants are at least a few Tube stops away but then Hanger Lane Tube station is literally on this hotels doorstep! Check-in is fast and friendly and the rooms are what I've come to expect from the Crowne Plaza brand: spacious, comfortable. The bed...

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Helpful?
Thank newmikey
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear newmikey, Thank you for taking the time to review our property. I have noted from your profile that you are a well seasoned traveller and I therefore value your feedback and comments. Whilst our location is next to a busy roundabout, I am sure you will agree that we could not ask for a better position in relation to...

Leeds, United Kingdom
Reviewed 4 August 2015

just fantastic the staff are amazing every single one of them. The rooms are spacious and very clean. I cant wait to go back!!If you go here book your room on the 4th floor for the added extras. Oh and my 8 year old got free breakfasts on both days bonus. Thankyou for a great stay.

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Helpful?
Thank sharon_burrows
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Sharon_burrows, Thank you for taking the time to review our property. Our Club and Feature Club bedrooms on the 4th floor are definitely worth that little extra with an abundance of space and the additional amenities expected in these areas. Thank you for your kind feedback regarding our staff whom I'm sure will be glad to read this! Looking...

Reviewed 1 August 2015 via mobile

This hotel is amazing and like my second home! The rooms are spacious, clean and the staff are friendly, polite and very helpful - especially the front desk and breakfast staff! I would definitely recommend this hotel as it has close links to the motorways and public transport (Hanger Lane tube station is on the door step)!

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Helpful?
Thank Etia T
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Etia T, Thank you for taking the time to review our property. As with many of our regular corporates clients, we do try our utmost to make your time away from home as relaxing and comfortable as possible. Thank you for your kind words relating to our staff whom I'm sure will be glad to read this. Thank you...

Reviewed 26 July 2015 via mobile

This is a really nice hotel with good spacious clean rooms, friendly staff and good food.Tube station right outside, 20 mins into London City. Would definitely stay here again if coming to London or visiting the area around. Good parking, but we never used as it's easier to get the tube everywhere.

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Helpful?
Thank Eddie C
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Guest, Thank you for taking the time to review our property. Our spacious rooms and location with regards to the tube is two great features of the hotel and it’s good to read that you found these beneficial. The car park is as you mentioned a great option also as you can always travel to the hotel being located...

Bournemouth, United Kingdom
Reviewed 21 July 2015

After a few weeks of hotel searches and reading reviews my husband and I booked the Crowne Plaza for the 12th July (My Birthday) for a 1 night stay after seeing Ed Sheeran in concert. We arrived at the hotel about 5pm and was told by the very miserable receptionist that our hotel room had been double booked and we...

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Helpful?
Thank Rebecca S
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Guest, Thank you for your review. With the hotel being in close proximity to Wembley stadium it is of course very popular during event days and the 3 consecutive concerts by Ed Sheeran proved a very busy period. I would like to apologise for the way in which your booking was handled especially taken the occasion. It was not...

Reviewed 17 July 2015 via mobile

Great hotel, location and cost. Nice big, clean rooms, REALLY good buffet breakfast. Tube station literally on door step as you walk out of reception. Only issues we had was went to leave on morning and discovered a car had blocked me in, in a space meant to be there. Reception staff did sort out out straight away though. Other...

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Helpful?
1Thank RWH_23
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Guest, Thank you for taking the time to review our property. Good to read you enjoyed our spacious bedrooms and the wide selection from our breakfast buffet. With regards to the car parking, we have reallocated and painted the car parking grids which seem to have caused confusion with some of our more frequent visitors - glad we could...

Reviewed 16 July 2015 via mobile

Stayed here on a Friday night for one night personal visit. I am a IHG member and stay at a lot of Holiday Inn and Crowne Plaza hotels, mainly for business. Had a brief wait during check in, no priority for IHG members as with other hotels but this is not an issue for me personally. 95% of my hotel...

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Helpful?
1Thank Dan N
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Guest, Thank you for taking the time to review our property. Let me start by thanking you for your continued support as a Platinum Rewards Member not just in Crowne Plaza Ealing but, through all our IHG properties. With limited Club and Feature Club bedrooms available, we try our utmost to accommodate all Platinum and Spire Members but, this...

Reviewed 15 July 2015 via mobile

I've stopped here for a long time now with regards to work. What stands out is the level of service from the front desk to the restaurant staff. Elise behind reception always looks after the customers and so do the guys on the ground floor! It's a great place to stay, and they cater to all an individuals needs.

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Helpful?
Thank Gburns1
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Guest, Thank you for taking the time to review our property. We have a great team here at the hotel and I know that our staff know most of our regular customers by name. It is always nice receiving positive feedback surrounding our staff which I will definitely share with the team! Thank you once again for your feedback....

London, United Kingdom
Reviewed 13 July 2015

From the moment I stepped into this hotel I was not taken seriously at all! I had the email confirmation in my hand, but upon telling them my name they said I did not have a reservation and that there were no rooms to stay in. Once I had shown them my confirmation email and argued my point for a...

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Helpful?
Thank rmitch441
IHGCare, Guest Relations Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear rmitch441, Thank you for your review regarding your recent stay at Crowne Plaza London - Ealing, UK. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you...

CHG21
Reviewed 13 July 2015 via mobile

Me and my boyfriend stayed here for one night, we was going to see ed Sheeran in concert so wanted somewhere pretty close to Wembley stadium, although it was pretty pricey for what it was I guess they charged more as they knew it was going to be a hectic weekend with people going to see Ed Sheeran, the hotel...

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Helpful?
1Thank Charlotte G
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Charlotte G, Thank you for taking the time to review our property. From what I have heard the concert sounded fantastic with great response and I am glad we could play a small part in this overall experience! The proximity to Wembley does make this hotel very popular for events and it is always advisable to book as far...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
West 5 Brasserie
West 5 Brasserie
Cuisines: French, European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
Official Description (provided by the hotel)
A stylish West London hotel with fast access to the city centre, on-site dining and excellent business facilities Crowne Plaza(R) London Ealing hotel is located next to Hanger Lane Tube Station, so you can be in Central London for a meeting or a night out in 25 minutes. We're right beside the A40 too, so you can get to Heathrow Airport (LHR) in half an hour. Bring your colleagues with you and book a room at our quiet, self-contained meeting centre, which can seat up to 80. Digital projectors and wireless microphones help ensure a seamless presentation, and our smart breakout café has drinks and snacks to keep everyone going. WiFi is complimentary, there's ample parking, and our Crowne Plaza Meetings Director helps everything go like clockwork. If you have some time off, you can take in a concert at nearby Wembley Arena. Catch the Tube and Covent Garden theatres, Soho restaurants and Savile Row's designer boutiques are all within a short ride. Stretch your legs in the nature reserve at leafy Richmond Park, only 5 miles away. Our sophisticated West 5 Brasserie and Bar is an ideal place to entertain guests over a grilled sirloin steak, pan-fried sea bass or a Starbucks coffee. Relax with a glass of wine in our colourful contemporary lounge, where you can watch Sky Sports too. Wind down at our free fitness centre, open 24/7. ... more   less 

Additional Information about Crowne Plaza Hotel London Ealing

Address: Western Ave | Hanger Lane, Ealing, London W5 1HG, England
Region: United Kingdom > England > London
Price Range: €77 - €207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel London Ealing 4*
Number of rooms: 139
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com and Travelocity so you can book your Crowne Plaza Hotel London Ealing reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London
London Crowne Plaza
Holiday Inn London
Crowne Plaza Hotel London Ealing
Hotel Style:
#29 Green Hotel in London
#201 Luxury Hotel in London
#227 Business Hotel in London
#362 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel London Ealing staff and other travellers.
13 questions
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Cheltenham, England, United Kingdom
wales
over a year ago
3 months ago

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Questions? Get answers from Crowne Plaza Hotel London Ealing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms towards Wembley has good view and no road noise.”
 of 5 bubbles J3hau, 13 Feb 2017 | Read review
“Quieter rooms are at the rear of the hotel, away from the main road.”
 of 5 bubbles Mike_Kwasniak, 23 Jan 2017 | Read review
“Quieter rooms at rear strongly advised”
  • View from front bedroom ( seems these are odd numbered rooms)
 of 5 bubbles bristolphil, 5 Jan 2017 | Read review
“Ask for a room overlooking Wembley Stadium”
 of 5 bubbles arezoof933, 15 Nov 2016 | Read review
“405 was spacious and had amazing views to Wembley Stadium and being high up there's was little noise from the road”
  • View from 405
 of 5 bubbles Jowett63, 13 Nov 2016 | Read review
5 of 5