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Crowne Plaza London Kensington

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Traveller (658)
Room & Suite (622)
Dining (68)
Overview
  • Excellent54%
  • Very good36%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“the club lounge”(149 reviews)
“tube station”(260 reviews)
“umami restaurant”(30 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Offers from Crowne Plaza London Kensington
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Offers from Crowne Plaza London Kensington
Special Offer: Book Direct and Save
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Reviews (2,687)
There are newer reviews for Crowne Plaza London Kensington
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Traveller rating
1,177
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1,177
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179
37
20
Show reviews that mention
All reviewsthe club loungetube stationumami restauranttwo double bedsduplex suitethe natural history museumcromwell roadunagiwaitrose supermarketoverlooking the gardenthe royal albert hallpiccadilly lineholiday innheathrow airportconcierge staffhyde parkexcellent location
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1,031 - 1,035 of 2,199 reviews
Reviewed 21 November 2014

Very nice hotel in a great location. Impressed with entrance and reception areas and comfortable rooms which were very quiet despite overlooking Cromwell Road. The Club room was good value for money with our only (slight) criticism being that the rooms were stuffy with the...More

Thank FerryDundee
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 8 December 2014

Dear Ferry Dundee, Thank you for choosing The Crowne Plaza London Kensington Hotel. We always appreciate your time for leaving us this feedback. Our hotel will be redecorated from January, thus the stay in the room will be more comfortable. We look forward welcoming you...More

Reviewed 19 November 2014

We were two families who travelled to London summer 2013. After searching the web for a couple of weeks we chose Crowne Plaza and we were not disappointed. The reception that met us was lovely and staff friendly. The rooms were of a decent size...More

Thank Evy M
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 20 November 2014

Dear Evy M, Thank you for choosing The Crowne Plaza London Hotel and leaving us this review. We are glad you have enjoyed your time with us and it was conformable stay for you and your family. Look forward welcoming you back to our hotel...More

Reviewed 19 November 2014

Check in was efficient and we were allocated our room on the first floor, it was very close to the lift however this never caused any problems with noise, what did however was a faulty roof (A/C?) fan or something located just outside the room...More

Thank berentis
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 20 November 2014

Dear berentis, Thank you for choosing The Crowne Plaza London Kensington Hotel. We appreciate your time for this review and we regret to hear that you have experienced some difficulties while staying with us. Myself and my team have looked into this issue and will...More

Reviewed 19 November 2014

Went to London for 5 nights to celebrate my 60th birthday recently. Stayed at the Crowne Plaza Kensington, had a wonderful time, very well looked after from the time we arrived to the time we left. Had requested a room with a view and when...More

Thank Terry G
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 20 November 2014

Dear Terry G, Thank you for choosing The Crowne Plaza London Kensington Hotel. We are please to hear you had wonderful time with us. Thank you for taking the time to give us your valuable feedback. We do our best for our guest to have...More

Reviewed 19 November 2014

Beautiful hotel sitting in a nice area of London. Room quality as you would expect from a Crowne Plaza, nice bar/restaurant, close to the tube. Can be expensive if not booked enough in advance, but if you are staying in the Kensington area of London,...More

Thank Ronan C
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 20 November 2014

Dear Ronan C, Thank you for choosing The Crowne Plaza London Kensington Hotel and for leaving us your feedback regarding your stay. It is always a pleasure to know that our guests have had good stay with us. We look forward welcoming you back in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room Service
Conference Facilities
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$193 - US$403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Family Hotel in London
#114 Luxury Hotel in London
#122 Business Hotel in London
#166 Romantic Hotel in London
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$193 - US$403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Family Hotel in London
#114 Luxury Hotel in London
#122 Business Hotel in London
#166 Romantic Hotel in London
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (658)
Room & Suite (622)
Dining (68)
Pool & Beach (1)
Amenities (78)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
Lucy L
9 April 2018|
AnswerShow all 7 answers
Response from Gianlu0901 | Property representative |
Dear Lucy, Thanks for your enquiry. I'm glad to inform you that we have some rooms with two queen size beds. If you wish to know if there are available during your stay in London please feel free to contact our Reservation... More
0
Votes
BCTravelAgent
13 March 2018|
AnswerShow all 4 answers
Response from Gianlu0901 | Property representative |
Dear Sandy, I would like to inform you that in most of the Superior Suites with sofa-beds the bathroom is on the upper floor, while in some of them there is a bathroom is each floor. If you have any preferences about it... More
0
Votes
Alyanna C
21 February 2018|
AnswerShow all 2 answers
Response from Gianlu0901 | Property representative |
Dear Alyanna C, I would like to inform you that as hotel policy we are just allowed to store luggage for the check-in day or check-out day, we cannot keep them overnight, but our Concierge Team can support you indicating... More
0
Votes
Room Tips
"Order the Neopolitan pizza from service!"
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"We always prefer the club rooms. Fourth floor king club rooms are very comfortable."
Read review
"Ventilation in the bathroom"
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"Nice and cozy."
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