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Hilton London Kensington

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Hilton London Kensington
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3,755 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Kensington
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Showing 3,246: English reviews
Manchester
Reviewed 28 October 2014

I stayed here one night on a business trip. I have visited the hotel before but not as a staying guest. It has changed little in recent years and is in need of some attention. The rooms are comfortable but, for a central London hotel, not outstanding. Perhaps the most disappointing aspect was the breakfast. Watery scrambled eggs, undercooked sausages...

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Helpful?
Thank kpf1987
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear kpf1987, I was sorry to learn that you were not entirely satisfied with your stay and in addition to thanking you for your invaluable feedback, I must also apologise for the disappointment which was clearly caused. I have shared your feedback with our Food and Beverage management team in order that they can address your concerns immediately. I was...

Oslo, Norway
Reviewed 28 October 2014

Very nice location just minutes away from Tube station. Nice, but small rooms. Clean, comfortable bed. Will definitely stay there again. There are some nice restaurant in the area within walking distance.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Geir R
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Geir R, Thank you for taking the time to share your review with TripAdvisor. I was pleased to learn that you enjoyed your time with us and that you would definitely stay here again! We all very much look forward to welcoming you back for another nice stay. Kind regards, Linda Griffin General Manager

Pittsford (town), New York
Reviewed 27 October 2014

* Location: Easy public transportation via many bus lines (in front of hotel) & nearby tube & overland train stations; quick walk to major shopping mall with countless eateries & a vast array of stores; slightly away from tourist attractions, but close to many local restaurants, cafes & shops; in a lovely residential area with an elaborate park; walkable to...

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Helpful?
Thank PatricePallone
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear PatricePallone, Thank you for taking the time to share your detailed and invaluable feedback with us. Whilst I was delighted to learn that you and your partner had a great stay in London and were happy with the overall service at our hotel, I was disappointed to learn that there were unfortunately a couple of issues which you encountered...

UK Somewhere
Reviewed 23 October 2014

If you need a hotel in London then this is the one you need. Great rooms, great location and great staff. I stayed here for a friends birthday party. The staff were very helpful and knowledgeable. Late night room service was also great. can recommend the pizza and nacho's :)

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Helpful?
1Thank Jonathan G
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Team-MIB, Thank you for sharing your experience on TripAdvisor. I was pleased to learn that you had a good stay with us for your friends birthday! We hope to see you back at Hilton London Kensington in the future. Kind regards, Linda Griffin General Manager

London, United Kingdom
Reviewed 23 October 2014

The Hilton London Kensington hotel is a good place for staying in London. Very comfortable, full of equipment, free internet, excellent staff. Two underground stations and buses provide the convenient access to the sightseeing

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tatyana S
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Tatyana S, Thank you very much for taking the time to share your experience on TripAdvisor. I was delighted to learn that you not only enjoyed your stay with us, but that the team treat you so well; I do hope that you were able to take advantage of the sightseeing options in our area even though you were...

Blackpool, United Kingdom
Reviewed 21 October 2014 via mobile

Staff are friendly and polite. Breakfast had a good selection and was cooked and good quality produce. Rooms perfectly adequate but getting close to requiring refurb, bathroom quite tired. Bed extremely comfortable. Ideal for requirements. Would return.

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Helpful?
Thank Sybaris L
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear V100SLD, I was so pleased to learn that you were happy with your recent stay at our hotel. Thank you for taking the time to share your experience on TripAdvisor. The team have also seen your review and are as pleased and I am to learn of your satisfaction with the hotel and the wonderful service they provided. We...

Reviewed 17 October 2014

I stayed in this hotel whilst visiting London for a weekend break. The hotel was easy to find as soon as you got in to London, and missed most of the inner city traffic. Check in was easy and quick, and the room was ready, even though we arrived slightly earlier than advised. The room was nice, bed was very...

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Helpful?
Thank cyoung2
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear cypoung2, I was so pleased to learn that you had a nice stay with us and must thank you for sharing your feedback with us. It is indeed a great advantage to our guests that we are based outside the congestion zone because a lot of city traffic is avoided and, of course, you do not need to pay...

Shanghai, China
Reviewed 16 October 2014

Front desk staff was having such challenge to find out reservation even it was made clearly through booking website. And we requested additional breakfasts and in room internet, she did not add on as promised, even we agreed to pay but failed to delivered. Room is terribly small and bad ac noise, someone knocked our door at 5am!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mia H
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Mia H, I was sorry to learn that you were disappointed with your stay and I must sincerely apologise for any failings in the service we delivered. I have shared your invaluable feedback with our reception team and they too were disappointed with your poor experience. Our Front of House Manager has asked that I convey on their apologies...

Cardiff, United Kingdom
Reviewed 15 October 2014

This Hilton is a short walk from Shepherds bush train station & Westfield shopping centre, excellent location for trains & buses to all parts of central London. Check in good for my visit although there are long queues at peak times. Staff efficient & friendly. Paid for an exec room , good size for London. The room gave us access...

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Helpful?
1Thank WalterTrump
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear WalterTrump, Thank you for posting a review on TripAdvisor following your stay here at Hilton London Kensington. I was so pleased to learn you enjoyed your stay with us and that the team treated you well! I was also delighted to learn that we will be seeing you again in the future and I am sure you will have...

Pittsburgh, Pennsylvania
Reviewed 14 October 2014 via mobile

The hilton Kensington was a touch above average. The rooms are nice size. Clean and updated. Hotel staff nice. Executive lounge was nice. Great location. Mall within a few minutes of walking. Nice exercise room.

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Helpful?
Thank G650traveler
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear G650traveler, Thank you for taking the time to provide us with feedback following your stay with us. I was so pleased to learn that you had a good stay. We are fortunate to be in such an ideal location in London being outside the congestion zone but a short distance to the infamous Westfield Shopping Centre and the buses...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Avenue Bar & Lounge
Avenue Bar & Lounge
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton London Kensington is located close to a lot of London event venues and some great shopping too. Only about a 7-minute walk from Holland Park underground station and one of the main central tube lines, Hilton London Kensington is surrounded by places to eat, drink, shop, and watch bands. There is always comedy or music at the Hammersmith Apollo - a simple walk away, or sporting events at Wembley stadium - a short train ride away. And with the modern, well-stocked Westfield shopping center located just across the road, when you stay at Hilton London Kensington you can shop all day. Whatever you chose to do in your spare time, the hotel itself is bright and airy. All the rooms have an LCD flat screen TV and a mini bar. If you don’t want a night in, relaxing in your comfortable room and don’t want to venture too far either; choose to dine in the romantic West Eleven restaurant after making the most of the 24-hour gym and the relaxing sauna and steam room. Staying at the Hilton London Kensington is about making the most out of your time in London. ... more   less 

Additional Information about Hilton London Kensington

Address: 179-199 Holland Park Avenue, London W11 4UL, England
Region: United Kingdom > England > London
Price Range: €111 - €239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Kensington 4*
Number of rooms: 601
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Booking.com, Priceline and Travelocity so you can book your Hilton London Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Kensington Hotel London
London Hilton
Hilton Kensington
Hotel Style:
#307 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Kensington staff and other travellers.
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Questions? Get answers from Hilton London Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors and away from elevators. But even close ones are good.”
 of 5 bubbles pmdnair, 16 Jan 2017 | Read review
“Front of hotel is noisier.”
 of 5 bubbles coweejuk, 10 Jan 2017 | Read review
“Go for executive or deluxe - standard is tacky”
 of 5 bubbles Z-Trav999, 9 Jan 2017 | Read review
“Buffet breakfast is a must. Payi extra for an executive room as it is worthwhile because you gain access to the executive lounge”
 of 5 bubbles 584britneyd, 7 Jan 2017 | Read review
“Ask for refurbished room”
 of 5 bubbles dknox31, 7 Jan 2017 | Read review
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