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Hilton London Kensington

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Hilton London Kensington
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3,764 Reviews from our TripAdvisor Community

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Showing 3,253: English reviews
Potomac, Maryland
Reviewed 2 days ago NEW

I found this hotel after leaving a bad Airbnb. I walked in and staff were very attentive and helpful. Room was clean and modern. I was cold and they brought a supplementary heater to warm the room up. I also had issues with the electricity for my laptop and they brought the proper plug. Bed firm and nice. Bathroom up...

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Thank Deborah B
Oxford, United Kingdom
Reviewed 3 days ago NEW

The hotel provides exactly what you wold expect to find with a 4 star hotel. I felt the price of £115 given the location was good value. The room was a good size, the bed was enormous if somewhat hard. I had a meal in the seating area of the bar/restaurant and the food was excellent and service was likewise....

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Thank Eddy2510
London, United Kingdom
Reviewed 3 days ago NEW

Organised hotel with kind staff and nice modern rooms with comfortable beds. Also location and price is great. Have stayed in many hotels and in this hotel you really get value of the money spent. Recommend!

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Helpful?
Thank Eleonora1989
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear Eleonora1989, Thank you for sharing your feedback with us via TripAdvisor. I was delighted to learn that you had a positive experience with us and that the team treated you well. We all hope to welcome you back in the near future and are very grateful for your kind recommendations! Kind regards, Holly PA to the General Manager

salisbury
Reviewed 4 days ago NEW

Sadly this hotel wasn't for me up to the usual Hilton standard. The first room we were given 1037 was tiny and very dingy our second room was 3078 a little bigger but not great and also outside the cleaning room. Breakfast was mediocre. The staff were all very helpful and location was great but I will not be back.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sharon R
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear Sharon R, Thank you for sharing your invaluable feedback with us, following your recent stay at our hotel. Myself and the team are sorry that not all aspects of your stay were satisfactory but hope to have the opportunity to redeem ourselves in the future. Kind regards, Holly PA to the General Manager

WINDSOR UK
Reviewed 4 days ago NEW

Conveniently located a few meters from Shepherd's Bush Underground station, this Hilton is also a fantastic location for shopping at Westfield (Shopping Centre). You can also be in central London within 30 minutes if you choose to. The hotel is clean, the rooms are adequate and the staff are all very professional, helpful and very friendly.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 2108CONC-RIDER
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear 2108CONC-RIDER, Thank you for taking the time to share your feedback with us on TripAdvisor. I was delighted to learn that you had another pleasant stay with us! We hope to have the pleasure of welcoming you back again to our hotel in the future! Kind regards, Holly PA to the General Manager

Wales
Reviewed 4 days ago NEW

3 night stay here, great proximity to tube station and generally felt a safe area. The breakfast was fantastic with loads of choice, although it was a very busy service so they did run out of things frequently. The room was average, quite small but a nice bathroom and shower. The first bedroom we got shown to had not been...

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Thank welshtraveller81
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear welshtraveller81, Thank you for sharing your review with us. We appreciate all feedback provided by our guests as it allows us to monitor and improve the areas we may currently be falling short in. Please accept my sincere apologies for the issues you encountered during your stay. I am, however, delighted that they did not mar your overall stay...

Marijampole, Lithuania
Reviewed 4 days ago NEW

good hotel especialy location staff nice but depends on shift food at bar was average still a lot to improwe on meniu,prices and quality.(did not mean breakfast!)rooms clean room service responds quick to your requests

Review collected in partnership with Hilton Hotels & Resorts
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Thank lietuvis2015
Sandbach, United Kingdom
Reviewed 5 days ago NEW

We were here for one night and the location is great - a couple of minutes from Shepherd's Bush tube station & Westfield shopping centre. Service was great & the one meal we had (breakfast) was very good - wide selection, no rush. Our room was well-equipped with a fridge, hairdryer, iron & ironing board, TV etc but was rather...

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Thank greenerfingers
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear greenerfingers, Thank you for sharing a review with us on TripAdvisor. I was delighted to learn that you had such a positive experience at our hotel recently and must thank you for sharing your feedback with myself and the team! We are all pleased that we will have the pleasure of welcoming you back to Kensington in the future!...

Manchester, United Kingdom
Reviewed 5 days ago NEW

We arrived at the hotel. Booked in and shown to our room fast and courteously Lovely room clean bathroom Tasty breakfast. Good choice of food Very helpful stafff would recommend to all and would revisit without reserve

Review collected in partnership with Hilton Hotels & Resorts
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Thank Mark R
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear Mark R, Thank you for sharing your experience with the TripAdvisor community. The team and I were delighted to learn that you had a great stay with us and that we may have the pleasure of welcoming you back to our hotel in the future. Thank you also for your kind recommendations! Kind regards, Holly PA to the General...

Allen, Texas
Reviewed 5 days ago NEW

Hilton @ Kensington was a great place to stay when you visit London on vacation as it is close to Bus and Tube stations and offers good rooms and great breakfast. Check in was rather pleasant though I read comments about the delays. The person who checked in made sure the experience was great and quick. The breakfast was excellent....

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Helpful?
Thank pmdnair
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear pmdnair, I was delighted to learn that you had a great stay with us recently and must thank you for sharing your feedback with us! We welcome all forms of feedback from our guests as this enables us to monitor and improve the areas we may currently be falling short in. I have shared your kind comments with the...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Avenue Bar & Lounge
Avenue Bar & Lounge
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton London Kensington is located close to a lot of London event venues and some great shopping too. Only about a 7-minute walk from Holland Park underground station and one of the main central tube lines, Hilton London Kensington is surrounded by places to eat, drink, shop, and watch bands. There is always comedy or music at the Hammersmith Apollo - a simple walk away, or sporting events at Wembley stadium - a short train ride away. And with the modern, well-stocked Westfield shopping center located just across the road, when you stay at Hilton London Kensington you can shop all day. Whatever you chose to do in your spare time, the hotel itself is bright and airy. All the rooms have an LCD flat screen TV and a mini bar. If you don’t want a night in, relaxing in your comfortable room and don’t want to venture too far either; choose to dine in the romantic West Eleven restaurant after making the most of the 24-hour gym and the relaxing sauna and steam room. Staying at the Hilton London Kensington is about making the most out of your time in London. ... more   less 

Additional Information about Hilton London Kensington

Address: 179-199 Holland Park Avenue, London W11 4UL, England
Region: United Kingdom > England > London
Price Range: €111 - €237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Kensington 4*
Number of rooms: 601
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com, Travelocity and Priceline so you can book your Hilton London Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Kensington Hotel London
London Hilton
Hilton Kensington
Hotel Style:
#306 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Kensington staff and other travellers.
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Questions? Get answers from Hilton London Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room facing the inner courtyard very quiet. I heard very little of my neighbors.”
 of 5 bubbles 281deborahb, 19 Jan 2017 | Read review
“Another guest complained their room was very cold and got a portable heater which did the job”
 of 5 bubbles Eddy2510, 18 Jan 2017 | Read review
“higher floors and away from elevators. But even close ones are good.”
 of 5 bubbles pmdnair, 16 Jan 2017 | Read review
“Front of hotel is noisier.”
 of 5 bubbles coweejuk, 10 Jan 2017 | Read review
“Go for executive or deluxe - standard is tacky”
 of 5 bubbles Z-Trav999, 9 Jan 2017 | Read review
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