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Canary Riverside Plaza Hotel

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#166 of 1,078 Hotels in London
Certificate of Excellence
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837 Reviews from our TripAdvisor Community

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Showing 793: English reviews
1 review
Reviewed yesterday NEW via mobile

Amazing views and loved the spa! The pool was spectacular. The staff are very friendly too and the food was great. Stayed just the 1 night with my mum. Had a great experience. Well priced for the service you receive. Will definitely return.

Helpful?
Thank Emma H
Netanya, Israel
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

We are attending ATP Finals and are staying at this comfortable relaxing hotel. We'll probably return next year in part just to stay here again. The hotel is old but smart. For example the bathroom has a huge marble counter for putting all one's stuff on. More modern hotels might be more upscale but often this is at the expense... More 

Helpful?
1 Thank sweinstein
Canary Riversid... P, Manager at Canary Riverside Plaza Hotel, responded to this review

Dear sweinstein, Thank you sincerely, for leaving such a kind review. We are thrilled to hear how you much enjoyed your time with us and that you are thinking of returning next year. It’s wonderful to hear your appreciation of our amenities, delivering a comfortable stay with a sterling service. We strive to provide a memorable, exquisite experience to our... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

A wonderful receptionist (Man) who was working on a late shift is most patient man ever, I should have asked for his name but whoever you are, Thank you. The double room was just perfect. Bathroom is WOW. Food service is 24/7.

Helpful?
1 Thank Chez C
Canary Riversid... P, Manager at Canary Riverside Plaza Hotel, responded to this review

Dear Chez C, Thank you for your glowing 5* review of our Hotel. We are delighted to hear that our staff were patient and made sure that you were well looked after. Your praise highlighting our rooms as perfection is greatly appreciated, we're glad that you were impressed with our bathrooms too. We hope to welcome you back soon. Kind... More 

Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

Although rooms are spacious and quiet they are a bit boring in terms if decoration etc. The staff in the bar are great with attention on service, but their colleagues in the restaurant is lacking behind. Restaurant food is nice and pricy. The continental breakfast buffet is a full disappointment at the price if 14£! Breakfast service below standard forgetting... More 

Helpful?
Thank Steffen T
Canary Riversid... P, Manager at Canary Riverside Plaza Hotel, responded to this review

Dear Steffan T, Many thanks for taking the time to share your recent guest experience of Canary Riverside Plaza Hotel. We are glad to hear that you were happy with your room, in terms of space and quietness. Your feedback regarding the décor, we certainly welcome and acknowledge, as we always strive to deliver the best experience to our guests.... More 

Highlands Ranch
Level Contributor
83 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 3 weeks ago

Despite the wonderful and friendly staff, this hotel misses on so many levels. It is very clear why the Four Seasons has deflagged this property. The entire hotel is in much need of a makeover. Its dated, in disrepair, and not clean. The hotel was very empty during a late October weekend but it looks as if it won't be... More 

Helpful?
Thank tboz1976
Kelly O, Director of Sales at Canary Riverside Plaza Hotel, responded to this review

Dear tboz1976, Many thanks for taking the time to share your recent guest experience of Canary Riverside Plaza. Prior to addressing your concerns we should make note that the hotel has decided to run independently and the ownership for the property remains the same. We are saddened to hear that you feel the property is in a state in disrepair... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 October 2016

As part of our Golden Wedding celebration we had the pleasure of staying at the Canary Wharf Riverside Plaza. It was our first visit to this hotel and it will certainly not be our last. From the minute we arrived we knew we had made the correct hotel choice. The staff were welcoming, friendly and extremely helpfull, I'm sorry we... More 

Helpful?
1 Thank Patricia P
Kelly O, Director of Sales at Canary Riverside Plaza Hotel, responded to this review

Dear Patricia P, A very big congratulations from the entire team at Canary Riverside Plaza. We are thrilled to hear that you have had a lovely stay with us and the team ensured you were well looked after. We very much look forward to seeing back soon. Regards, The Canary Riverside Plaza Team More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 October 2016 via mobile

The whole experience from start to finish was immaculate. Rasa was my masseuse and her service was exceptional throughout. She understood exactly what I wanted from the massage and explained the oils she would use as part of her recommendation. The massage itself was out of this world. Time just flew by. The massage room was the perfect setting and... More 

Helpful?
1 Thank Manj30
Kelly O, Director of Sales at Canary Riverside Plaza Hotel, responded to this review

Dear Manj30, Thank you for taking the time to share your spa experience. We will definitely pass on the glowing feedback to Rasa who we too believe is exceptional. Keep an eye out for some spa packages that will be available on our website in the coming weeks. Regards, The Team at Canary Riverside Plaza. More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016

My partner and I combined a business trip with some time for us. This hotel was perfect - on the river with stunning views and really fun and easy access to all the touristy bits - we just took the boat up the river!! And walked round the corner to great shopping. The staff could not have been nicer and... More 

Helpful?
1 Thank Camilla1972906
Kelly O, Director of Sales at Canary Riverside Plaza Hotel, responded to this review

Dear Camilla1972906, Thank you for sharing your experience with us. Wonderful to hear that yourself and partner had a great time here at the hotel. We will look into the piano music for you next stay. Safe Travels. Canary Riverside Plaza Team. More 

London, United Kingdom
1 review
Reviewed 17 October 2016

Stayed at this hotel for a weekend break and was amazed with the service. The river view is not to be missed. Great location and very convenient with restaurants, bars and shopping centre close by. Great access to west end and city of London.

Helpful?
Thank ledi4
Kelly O, Director of Sales at Canary Riverside Plaza Hotel, responded to this review

Dear ledi4, Thank you for your lovely review. We certainly are very spoilt with our sweeping views of London and the Thames. We hope to see you return to the hotel soon. Regards, The Canary Riverside Plaza Team. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Canary Riverside Plaza Hotel

Address: Canary Wharf 46 Westferry Circus | Canary Wharf, London E14 8RS, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: €257 - €456 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Canary Riverside Plaza Hotel 5*
Number of rooms: 142
Reservation Options:
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Also Known As:
4 Seasons Hotel Canary Wharf
Four Seasons Canary Wharf
Four Seasons London
London Four Seasons
Canary Riverside Plaza Hotel London
Hotel Style:
#41 Spa Hotel in London
#94 Family Hotel in London
#95 Business Hotel in London
#109 Romantic Hotel in London
#129 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Canary Riverside Plaza Hotel staff and other travellers.
3 questions
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Questions? Get answers from Canary Riverside Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a Delux room to ensure a view over the river and beyond.”
 of 5 bubbles glennt97, 28 Oct 2016 | Read review
“Ask for a river view”
 of 5 bubbles patriciapN9711SF, 27 Oct 2016 | Read review
“river views are great!”
 of 5 bubbles Camilla1972906, 17 Oct 2016 | Read review
“Riverview has an amazing view not to be missed.”
 of 5 bubbles ledi4, 17 Oct 2016 | Read review
“Rooms in south are good”
 of 5 bubbles 376monika, 19 Sep 2016 | Read review
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