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Novotel London West

NovotelUS$160*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$190*
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Novotel London West
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3,548 Reviews from our TripAdvisor Community

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Showing 2,365: English reviews
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Dubai, United Arab Emirates
Reviewed 3 days ago NEWvia mobile

Hotel is located away from central london but very close or walking distance to Hammersmith tube station. Bus stop is adjacent tube station. Hotel has spacious rooms. Friendly staff. They helped me with location and guided me with routes. Breakfast options were good. This hotel is good for family stay.

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Helpful?
Thank fatema b
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear fatema b, We appreciate your sharing your experience with us. It is a pleasure to read that you enjoyed your stay in our hotel and we hope you had a fantastic time in London. I will share your comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as...

Bournemouth, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 15 February 2017

Our stay at the Novotel West London was excellent. We arrived early not expecting to be able to go to our room but were pleased we could. The Reception staff were efficient and courteous. The room was perfect; spacious and clean. We wanted some more tea bags and milk and the gentleman who was looking after the cleaning of the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank tiggs1957
About Hotel's Favourite Review
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear tiggs1957, We very much appreciate your comments regarding your stay at the Novotel London West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

sao paulo
Reviewed 3 days ago NEW

A good option for a family stay in London, well located with a comfortable walking distance of many facilities, near two big subway stations makes it a very good base for visiting the rest of London . The check-in was not OK, the staff were not efficient , a bad experience. The overall experience with the staff on the front...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank alexj0seg
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear alexj0seg, Thank you very much for taking the time and effort to review your recent stay with us. It is a pleasure to read that you were satisfied both by the hotel location and installations. However, we are really sorry to read thatyou encountered some issues during your stay. Please be assured that your comment will be taken very...

Point Pleasant, New Jersey
Reviewed 4 days ago NEW

I am currently staying at the Novotel London West again, as I always do, but this will likely be my last stay. And that's coming from a hotel gold member. The rooms are spacious but... certainly could be a lot cleaner. My bedding in my room looks like it was on the floor somewhere before they put it on and...

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Helpful?
1Thank presley72
NovotelLondonWest, Guest Relations Manager at Novotel London West, responded to this review

Dear presley72, I was very sorry to read that you are currently experiencing issues, which we were unable to rectify. We would like to discuss your experience further and please ask for myself or the Duty Manager at the reception desk. Otherwise, please contact me directly on H0737-GR@ACCOR.COM. I am looking forward to hear from you! Kind regards, Imke Rohde...

Nottingham, United Kingdom
Reviewed 5 days ago NEWvia mobile

Great hotel, recently upgraded with a great quirky look. Rooms were good size and comfortable beds. Fantastic cocktails and the service was brilliant. Will book again next time in London. Good location

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Helpful?
Thank TimT0m
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear TimT0m, Thank you very much for this really nice review! We are really happy to read that you enjoyed your stay with us and that you like not only the hotel but also the services provided. It was a pleasure to have you as our guest and we are looking forward to welcoming you back again. Kind regards, Marjorie...

Reviewed 5 days ago NEWvia mobile

Nice lobby, restaurants and breakfast, attentive and efficient service but construction of the main entrance ongoing so getting out and in was not always smooth. Downside of the hotel are outdated corridors (some rooms are very far from elevators, so you can enjoy every part of the corridor) and very average rooms with some outdated equipment as well. Long wait...

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Helpful?
Thank Pavel K
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear Pavel K, Thank you for taking the time to tell us about your experience at the Novotel London West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Reviewed 6 days ago NEWvia mobile

My wife and I loved our time at Novotel, one of the service ladies Gyurgitsa even remembered us from our last trip in September, she was friendly and very helpful. Great service fantastic staff. an overall pleasant stay! Thank you

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Helpful?
Thank Glenn C
NovotelLondonWest, Guest Relations Manager at Novotel London West, responded to this review

We love your nice comment, Glenn C, and thank you so much for mentioning Gyurgitsa!! This is very much appreciated and I can assure you that this has been shared with the entire Novotel London West team. We can't wait to welcome you back soon! Best wishes, Imke Rohde Guest Relations Manager

Reviewed 6 days ago NEW

Great location near to Hammersmith station which is on the Piccadilly line direct from Heathrow airport. Breakfast was fantastic and the service provided was great especially Gyurgitsa who was very warm and friendly. Also tried a couple of the pubs in the area the William Morris and Hop Inn which both had excellent food at very reasonable prices.

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Helpful?
Thank Richard S
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear Richard S, We very much appreciate your comments regarding your stay at the Novotel London West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Paris, France
Reviewed 6 days ago NEW

We spent 5 dans/ 4 nights at the novotel London west. Very well located accommodation, kind staff, good restaurant. Public Transportation very close to the hotel ( several underground lines, numerous buses, Nice distric of Hammersmith) Very good price for London

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Helpful?
Thank Serge B
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear Serge B, Thank you very much for this lovely review! We are really glad to read that you enjoyed your stay with us and that you liked the hotel but also the services offered. It was a real pleasure to have you as our guests and we are looking forward to welcoming you back again. Kind regards, Marjorie Morello...

London, United Kingdom
Reviewed 6 days ago NEW

I recently attended an RCN Jobs Fair held at this venue. The Conference facilities were excellent, I dined in the restaurant outside the Champagne Suite and found the staff friendly, helpful and attentive. My colleagues and I enjoyed it so much that we dined there on both days of the event. Food was great. I would particularly like to commend...

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Helpful?
Thank marjorie d
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear marjorie d, Thank you very much for taking the time to leave us this nice review. We are happy to read that you enjoyed our conference facilities but also the hotel itself. Please be assured that you comment will be communicated to the staff and especially to Bledar. It was a pleasure to have you as our guest and...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Artisan Grill
Artisan Grill
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located for easy access to all of London’s key business districts as well as historical, cultural and social attractions, Novotel London West is also conveniently close to Heathrow airport and has excellent road and rail links to the rest of the United Kingdom. This large, modern hotel offers guests a selection of different dining options as well as an extensive fitness centre, secure on-site parking, business services and meetings and events facilities. ... more   less 

Additional Information about Novotel London West

Address: 1 Shortlands | Hammersmith International Centre, London W6 8DR, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , Hammersmith / Fulham
Price Range: €128 - €212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London West 4*
Number of rooms: 630
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Agoda, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Novotel London West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London West Hotel London
Accor London West
London Novotel
Hotel Style:
#286 Luxury Hotel in London
#303 Family Hotel in London
#349 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London West staff and other travellers.
41 questions
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Questions? Get answers from Novotel London West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask in the reception where the big parties are located and stay away from them- not on the floor above or below as the noise will travel!”
AnnaFrancoise, 4 Apr 2017 | Read review
“enjoy the evening dinner from the buffet menu, damn its good, and excellent value!”
cinefilm62, 4 Apr 2017 | Read review
“The rooms on the 9th floor (the top floor) are quieter, and offer a lovely city view from the top.”
KWSharma, 1 Apr 2017 | Read review
“Rooms facing the city, as the back is facing a construction site”
markcS2089ZQ, 27 Mar 2017 | Read review
“Ask for a Thames view and the highest floor they can do - there are 9.”
JohnR249, 26 Mar 2017 | Read review
5 of 5
Novotel
US$160* /night
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Booking.comUS$161
Expedia.comUS$162
HotelQuicklyUS$190
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Prices are for 1 room, 2 adults
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