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Mercure London Bridge

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#307 of 1,089 Hotels in London
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Mercure London Bridge
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1,899 Reviews from our TripAdvisor Community

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Showing 1,407: English reviews
Dublin, Ireland
Reviewed 30 March 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Andycookbeehive
Eero-Meltti, Manager at Mercure London Bridge, responded to this review

Reviewed 29 March 2015 via mobile

Perfectly situated for a london shopping and sight seeing weekend. The hotel is clean, staff are friendly and all service is prompt and courteous. Food is really good. Would definitely recommend and would visit again! Beds are very comfortable.

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Helpful?
Thank Clare C
Eero-Meltti, Manager at Mercure London Bridge, responded to this review

Dear Clare C, Many thanks for leaving your thoughts on here. It was a pleasure to read your feedback, I am so glad that we managed to make your shopping break a success. I hope we can be part of your future travels. Kind Regards, Eero Meltti Rooms Division Manager

Oost Vlaanderen
Reviewed 29 March 2015

Friendly people at the hotel, both at the reception desk and in bar and restaurant. I do also mention the cleaning team; they too are most friendly. The hotel isn't far away from Tate Modern and you can cross the river Thames using the Millenium Bridge, that will bring you in no time to St Pauls' Cathedral. The hotel is...

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Helpful?
Thank Reiziger236
Eero-Meltti, Manager at Mercure London Bridge, responded to this review

Dear Reiziger236, Many thanks for your comments. I was pleased to read that you had a great stay and enjoyed the friendliness of our team. Our location is indeed convenient with great transport links to other parts of London. I hope we can be part of your future travels. Kind Regards, Eero Meltti Rooms Division Manager

sydney
Reviewed 27 March 2015

Stayed here almost two weeks on business. Don't be fooled by the tastefully revamped lobby as most of the rooms are in serious need of an overhaul. The hotel is a bit tired and in need of some care. The blinds in my room fell down when I went to open them on the first day I stayed, scattering plaster...

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Helpful?
Thank Mike S
Eero-Meltti, Manager at Mercure London Bridge, responded to this review

Dear cakesmith, Thank you for leaving your comments on here. I was dissappointed to read that you were not entirely pleased with your overall experience. 15% of our bedrooms have been refurbished and we are planning to refurbish all our bedrooms in the near future and I hope we can welcome you back to experience our new style rooms or...

Reviewed 27 March 2015

this is a lovely hotel, the staff are attentive and treat you like one of the family. Service is always excellent and the room was clean and faultless. Breakfast is plentiful, tasty and punctual. We would stay here again, no question.

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Helpful?
1Thank Emmumof4
Eero-Meltti, Manager at Mercure London Bridge, responded to this review

Dear Emmumof4, Thank you very much for leaving your feedback on here. It was a pleasure to read about your stay and I am so glad that you had a great overall stay with us. I hope we can welcome you back to our hotel in the near future. Kind Regards, Eero Meltti Rooms Division Manager

Chico, California
Reviewed 26 March 2015

We purchased a wonderful package which included this hotel as one of the 3 day stays. The hotel had small rooms, the room was clean and so was the hotel. The front desk staff were very helpful to obtain sight seeing and eating information. The morning buffet breakfast was included in our package. There were many food choices; eggs, bacon,...

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Helpful?
Thank CaliforniaRVers
Eero-Meltti, Manager at Mercure London Bridge, responded to this review

Dear CaliforniaRVers, Many thanks for leaving your thoughts on here. It was great to read about your London experience and I am glad that we had the chance to be part of your visit to London. Knowing our local area and the city we work in is extremely important to us and I am so glad that my colleagues were...

FORT SMITH
Reviewed 25 March 2015

Room was comfortable. Long walk to the underground station to get anywhere. Room was not cleansed and we had to ask for fresh towels. Not many eating choices close around and the restaurant was terrible and slow for dinner

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Helpful?
Thank Travelingbeachchick
Eero-Meltti, Manager at Mercure London Bridge, responded to this review

Dear Travelingbeachchick, Thank you very much for leaving your comments on here. I was dissappointed to read that you were not entirely satisfied with your overall experience, please allow me to express our sincerest apologies for that. I have reviewed the commetns with our F&B manager and I can assure you that the issues mentioned will be taken seriously. I...

Reviewed 25 March 2015

This might be one of the worst hotels I've stayed in. The room was very smal and downright dirty, there were horrible stains on every wall, and there was no possibility of getting another room. I had to clean the headboard of the bed as this was very dirty and smelly. I would never ever recommend this hotel and as...

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Helpful?
1Thank Line K
Eero-Meltti, Manager at Mercure London Bridge, responded to this review

Dear Line K, Thank you very much for taking the time to leave your comments on here. I was very dissappointed to read that your overall experience was not up to your expectations, please allow me to express our sincerest apologies for the inconvenience caused for you. I have gone through your feedback with our housekeeping team and I can...

London, United Kingdom
Reviewed 17 March 2015

I cannot fault this hotel. We stayed in the superior privilege room and it was a fantastic room, lovely decor, enormous shower, Nespresso coffee machine. I was really pleased overall. I do apologise that I've forgotten then names of the team members that checked us in/out but they were brilliant and the friendliness was consistent throughout the whole team. Flawless....

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Helpful?
Thank Chloe C
Eero-Meltti, Manager at Mercure London Bridge, responded to this review

Dear Chloe C, Thank you very much for leaving your thoughts on here. It was a pleasure to read about your experience with us and I can assure you that your comments will have a positive impact on the motivation of our staff. We strive to provide friendly and superior customer service to all our guests and I am so...

Moree, Australia
Reviewed 16 March 2015

We stayed in this hotel for four nights in a Privilege Room on the 7th floor. The room had a queen bed, sofa, fridge, kettle and espresso machine. The hotel is reasonably centrally located with Southwark Station a short walk away, as well as being about a 20 minute walk to Westminster in one direction and Tower Bridge in the...

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Helpful?
Thank Michelle C
Eero-Meltti, Manager at Mercure London Bridge, responded to this review

Dear KevinMichelle, Thank you very much for leaving your thoughts on here. I was glad to read that you had an enjoyable stay with us and that you enjoyed your room on the 7th floor. We will certainly provide more training for our team members in order to make sure they are experts of the local area and London respectively....

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Staying in Southwark

Neighbourhood Profile
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighbourhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Mercure London Bridge is a flagship Mercure hotel located in the centre of London. Enjoy famous nearby attractions such as Borough Market and the Shard, whilst being surrounded by nearby shops and art galleries. On entering this charming hotel, you'll sense its unique atmosphere, making you feel at home. Every detail in the hotel has been carefully considered with your comfort in mind. Experience the hotel restaurant, Marco's New York Italian, courtesy of celebrity Chef Marco Pierre White. The hotel is suited for business hotel stays in London, as well as leisure stays, with 4 flexible meeting rooms for events or conferences for up to 60 people with AV equipment and a dedicated host. Enjoy internet access throughout the hotel. Mercure London Bridge is perfectly located for some London shopping, a cultured day out or some London sightseeing, being situated on Southwark Street, only 8 minutes from Borough Market and an 11 minute walk to London Bridge Station. ... more   less 

Additional Information about Mercure London Bridge

Address: 75 - 79 Southwark Street, London SE1 0JA, England (Formerly Mercure London City Bankside)
Region: United Kingdom > England > London > Southwark , London Bridge
Price Range: €131 - €256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Bridge 4*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Despegar.com, Agoda, ACCOR, Booking.com and Jetsetter so you can book your Mercure London Bridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure London City Bankside Hotel London
Accor London City Bankside
Mercure London Bridge
Hotel Style:
#44 Green Hotel in London
#224 Luxury Hotel in London
#283 Family Hotel in London
#334 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Mercure London Bridge staff and other travellers.
13 questions
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Philadelphia, Pennsylvania
over a year ago
Belmar, New Jersey
Sarawak, Malaysia
29 days ago

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Questions? Get answers from Mercure London Bridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor is good - all floors are non smoking”
  • fountain shower
 of 5 bubbles durgasankar, 14 Mar 2017 | Read review
“Just the small criticism over the heating in the room,awkward to control.”
 of 5 bubbles marksK5234EE, 22 Feb 2017 | Read review
“Although not so noisy, better to avoid the rooms facing Sowthwark crowded street.”
 of 5 bubbles Dana_Romania_10, 10 Feb 2017 | Read review
“Hotel was lovely, and very clean. My only critic, was that the bed was very hard and the room very warm. I changed the heat setting and opened the window to allow some fresh air in.”
 of 5 bubbles 435harrieth, 5 Feb 2017 | Read review
“Ask for a bigger room away from the elevators”
 of 5 bubbles Dream2live, 25 Jan 2017 | Read review
5 of 5