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Imperial Hotel

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1,873 Reviews from our TripAdvisor Community

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Showing 1,351: English reviews
Reviewed 2 weeks ago via mobile

The Imperial hotel is a great hotel in a great area in London. It's close to Covent Garden and to a metro station. The staff are very helpful and friendly and the service is great. The rooms are clean and have everything you need. The rooms were also very warm which was great as we went in winter! They have...

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Helpful?
Thank Mischa K
Tarleton
Reviewed 2 weeks ago

Spent 4 days over Christmas with my son. From the time we checked in the staff were charming and attentive. Two bottle of wine in our room on arrival. 24th Dec We were invited to the bar for evening drinks on the house, then went into the dining room for our evening meal which had plenty of choices. 9pm a...

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Helpful?
Thank TarletonRandR
Les Brenets
Reviewed 2 weeks ago

Fast check in. Kind people. Good English breakfast. Great location in London. However it looks old and we were lucky to have a room on the court. Room confortable enough. Very good fish end chips at the restaurant.

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Thank Bertrand2416
Kirkcaldy, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here for 2 nights as I was attending a wedding for the weekend. I was in a single room which was very dark and very hot there was no way of turning the heating down 🤒... Apart from that the room was clean and in a good location. Breakfast was very busy but didn't have to wait long at...

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Thank panbabes
Dublin, Ireland
Reviewed 2 weeks ago

This is a nice hotel in a good location in London, it is surrounded by its sister Hotels, the breakfast is a full English but its done on a huge scale so the attention to detail is lacking, the hotel is a little dated but overall its a good place to stay.

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Thank DJCass
Dewsbury, United Kingdom
Reviewed 2 weeks ago

We arrived and were checked in quickly, upgraded to an executive room which was really nice. The staff are lovely and the hotel is spotless. Breakfast wasn't quite hot enough so that could be improved. All in all was great value for money

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Helpful?
Thank kathmas0n
ImperialLondonHotels, Guest Relations Manager at Imperial Hotel, responded to this review

Dear Guest, Many thanks for sharing your comments regarding your stay at our Imperial Hotel. We are pleased to note that overall you enjoyed your stay, our staff were attentive and courteous and you appreciated your complimentary upgrade to an executive room. We will be sure to pass your kind comments regarding our spotlessly clean rooms onto our housekeeping office....

Yorkshire
Reviewed 2 weeks ago

Arrived mid day at the hotel, checked in without any fuss and eventually managed to raise a smile from the receptionist. Our rooms were on the 8th floor and comfortable enough with views across the British museum and the BT tower. This is a large hotel but there were plenty of lifts always available. We only used two of the...

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Helpful?
Thank martintyke
ImperialLondonHotels, Guest Relations Manager at Imperial Hotel, responded to this review

Dear Guest, Many thanks for sharing your comments regarding your stay at our Imperial Hotel. We are pleased to note that overall you enjoyed your stay, our English breakfast, found our Atrium Lounge comfortable, our staff were attentive and efficient and you appreciated our central location, only a short walk to theatreland and Big Bus Tours. We are also delighted...

Kingston-upon-Hull, United Kingdom
Reviewed 2 weeks ago

The hotel is in a marvellous location for sightseeing and travelling. Russell Square Tube and bus stops a couple of minutes away. Easy and pleasant walk to British Museum and Covent Garden, West End. Our room was on the 7th floor overlooking Russell Square. The view was stunning. The room was clean and comfortable. Bathroom facilities fine. The central heating...

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Helpful?
Thank DracPatch
ImperialLondonHotels, Guest Relations Manager at Imperial Hotel, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at our Imperial Hotel. We are pleased to note that overall you enjoyed your stay, found your room comfortable and warm, our bathroom facilities adequate and you appreciated our marvellous location, only a short walk to many sightseeing attractions and a few minutes walk to Russell Square Station. We will...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

My family is staying at the Imperial hotel for 7 nights due to the some issued by the travel agent with one of the hotel in EarlsCourt .Just few hours while we are still sightseeing, the travel agent had arranged us a taxi and send us to here when we returned at night. At first, we were not agreed the...

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Helpful?
Thank Happ07
ImperialLondonHotels, Guest Relations Manager at Imperial Hotel, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at our Imperial Hotel. We are pleased to note that overall you enjoyed your stay, our English breakfast and you appreciated the cleanliness of our rooms. We will be sure to pass your kind comments regarding our breakfast staff and our front desk team onto our staff. Our hotel is...

Preston, United Kingdom
Reviewed 3 weeks ago via mobile

Have stayed at this hotel 8 times now and have always been very happy with the place. This visit there were one or two niggles though. Unable to check in until quarter to three, even though check in time is 2pm. All the receptionist kept saying was, well we have been very busy yesterday. When we did eventually get into...

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Thank MrsTillymint
ImperialLondonHotels, Guest Relations Manager at Imperial Hotel, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at our Imperial Hotel. We are pleased to note that overall you enjoyed your stay, our excellent English breakfast and you appreciated our central location, only a few minutes walk to Russell Square Station. Equally, we are sorry to hear of the experience with the TV remote and have reiterated...

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Staying in Bloomsbury

Neighbourhood Profile
Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Imperial Hotel is the flagship of Imperial London Hotels. We're proud of it for a reason. Offering breathtaking views over London's greatest public square, it reflects every ounce of our dedication to service and value. Like all our hotels, the Imperial combines a remarkable location with the great facilities and friendly service of a family-run business. At the Imperial, though, while the price remains extremely reasonable, we add an extra dash of something special. The location is remarkable, connecting guests to the rest of London in minutes. In addition to the central Atrium Bar & Cafe, facilities include a casino, a hair salon and a Chinese herbalist. Restaurants and cafes offer plenty of choice to families and business travellers alike. Indulge in the intriguing delights of Coffee and Candy. Enjoy a late night at the Night and Day Bar, serving classic pub fare at great prices. And relax; we've been doing this since 1837, and we know how to make your stay a restful one. ... more   less 

Additional Information about Imperial Hotel

Address: 61-66 Russell Square, London WC1B 5BB, England
Region: United Kingdom > England > London > Bloomsbury
Price Range: €102 - €180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Imperial Hotel 3*
Number of rooms: 448
Reservation Options:
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Also Known As:
Imperial Hotel London
Hotel Imperial London
Hotel Style:
#5 Casino Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel staff and other travellers.
20 questions
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3 months ago
Southampton, United Kingdom
Perth, Australia

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Questions? Get answers from Imperial Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Located in a very central part of London”
 of 5 bubbles DJCass, 4 Jan 2017 | Read review
“if you want quiet get a room at the back, you cant hear a thing”
 of 5 bubbles kathmas0n, 3 Jan 2017 | Read review
“Rooms overlooking the court yard are quieter.”
 of 5 bubbles martintyke, 2 Jan 2017 | Read review
“Rooms facing Russell Square have a great view. If you don't like the sound of traffic, then ask for courtyard rooms at back.”
 of 5 bubbles DracPatch, 2 Jan 2017 | Read review
“The view overlooking the park are preferable.”
 of 5 bubbles terrybA1158JO, 17 Dec 2016 | Read review
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