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The Chelsea Harbour Hotel

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Chelsea Harbour, London SW10 0XG England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (565)
Room & Suite (163)
Dining (71)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 03/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Chelsea Harbour Hotel
Updated 03/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#295 of 1,185 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
Elegant All-Suite Hotel located in the Chelsea Harbour on the River Thames, offering stunning views of the river & harbour.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Outdoor dining area
Banquet room
Meeting rooms
Spa
Facial treatments
Salon
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Laptop safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Harbour View

Location

Full view
74Somewhat walkable
Grade: 74 out of 100
26Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
2324Reviews30Q+A100Room tips
Traveller rating
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  • 76
  • 65
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Popular mentions
Trevor P wrote a review Yesterday
1 contribution
Just returned from what was supposed to be a deserved weekend break with friends, having booked 3 chelsea suites with balconies at the hotel directly myself the experience didn’t get off to a good start as the reservation came through via email for October rather than September so after another call this was rectified, because of this mixup I called last week to confirm our booking of which I was told everything was in order. Well that’s not what we experienced on arrival, firstly the rooms were not actually ready until 15.45 and once we had checked in it became apparent after going to our room that our room was missing the balcony, another visit to reception to which I was given excuse after excuse (not my problem) about how busy the hotel was this weekend. You could feel what little staff that were working were very stressed and not fully trained in how to deliver an exceptional customer experience, of which you should receive from a 5 star hotel, the place looked tired, unloved and understaffed, setting is exceptional but I would never stay again irrelevant of cost. Millennium Hotels you need to look at the recent reviews as we are all saying the same. It’s not good enough….
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Date of stay: September 2021
Rooms
Location
Service
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EZPZt wrote a review Jun 2021
Bramley, United Kingdom78 contributions21 helpful votes
Hotel's Favourite
Had a great time at The Chelsea Harbour Hotel. We stayed in the Kings Penthouse Suite. The room was lovely, large with a big balcony and some great views of the city. The staff we encountered at reception, in the restaurant and throughout our stay were all fantastic and helpful. A special mention to James who we first met in the bar during an evening drink and then in the morning at breakfast. He was extremely helpful and certainly a staff member you want to keep as he would easily fit in at any luxury hotel around the world. Will certainly return to this hotel next time I am staying in London.
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Date of stay: June 2021
Value
Service
Sleep Quality
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Sarah J wrote a review Yesterday
6 contributions7 helpful votes
We have stayed here for many years and always enjoyed the hotel. However , apart from a few members of the hotel staff - the hotel services are poor. No room service - staff do not answer the phone when we were trying to contact concierge / room service to order . Bathroom had hardly any shower gels and bathroom products so we were on rations. No mini bar stock either ! We had some good service from front desk assistance booking us a last minute table in another restaurant but apart from this, poor service all round
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Bring your own room service
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Jon G wrote a review 24 Sep
Uttoxeter, United Kingdom5 contributions11 helpful votes
I rarely give negative reviews and would prefer not to comment most times but in this case: Our personal stay was straightforward but that was only by chance. Someone else in our party (and others checking in) found that their rooms were not available, and other guests still using the rooms had been prioritised over them. They had to wait 3-4 hours before their rooms were available. To cap it all, people also from our party were going to be double charged. You do not get repeat business if you act like this and management were notable by their asence. Not worth the risk of going back.
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Date of stay: September 2021
Rooms
Location
Service
1 Helpful vote
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Fran wrote a review 23 Sep
Stafford, United Kingdom8 contributions1 helpful vote
Having visited the hotel previously I had high hopes for my recent stay. Sadly my stay was poor. On check in we were told our room was moved and they’d need to make up a sofa bed, we asked for our bags we had previously stored in the luggage room to be told we’d have to wait. I can only presume this was because they had VIPs in the hotel and it seemed regular guests didn’t matter in comparison. Returned to the room hours later to find no extra bed (sofa or otherwise) had to then get this sorted at around 11pm. On checkout we were not asked how the stay was. As someone who’s worked in the industry this is appalling especially for how much it costs to stay in this hotel. The coffee stains in the room were also not visually appealing and to be honest I expected better. This used to be a lovely hotel but it seems to have gone drastically down hill.
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Date of stay: September 2021Trip type: Travelled with family
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PRICE RANGE
US$216 - US$370 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wyndham grand london chelsea harbour hotel london, wyndham london, london wyndham
FORMERLY KNOWN AS
Wyndham Grand London Chelsea Harbour
LOCATION
United KingdomEnglandLondonChelsea
NUMBER OF ROOMS
158
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Frequently Asked Questions about The Chelsea Harbour Hotel
Which popular attractions are close to The Chelsea Harbour Hotel?
Nearby attractions include 606 Club (0.3 km), Gambado (0.2 km), and Design Centre (0.3 km).
What are some of the property amenities at The Chelsea Harbour Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Chelsea Harbour Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Chelsea Harbour Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Chelsea Harbour Hotel?
Yes, parking is available to guests.
What are some restaurants close to The Chelsea Harbour Hotel?
Conveniently located restaurants include Lots Road Pub and Dining Room, Yamal Alsham, and London House - Gordon Ramsay.
Are there opportunities to exercise at The Chelsea Harbour Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Chelsea Harbour Hotel have an airport shuttle?
Yes, The Chelsea Harbour Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Chelsea Harbour Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Chelsea Harbour Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Chelsea Harbour Hotel?
Many travellers enjoy visiting Churchill War Rooms (4.7 km), Houses of Parliament (4.7 km), and Westminster Abbey (4.6 km).