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Ascott Mayfair

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Ascott Mayfair
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200 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Yorkshire, United Kingdom
Reviewed 11 September 2014

What a great hotel in a great location for our visit to Buckingham Palace. We had two gorgeous rooms, My friend stayed in a Queen suite room, everything she could of wanted. I had a King size suite with my son who is disabled and uses a wheelchair, access to the bathroom was a little too tight and not really...

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Helpful?
Thank SharonNigel2014
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear SharonNigel2014, Thank you for your kind comments concerning your recent visit to the Ascott Mayfair London. We were delighted to read your feedback. We certainly pride ourselves on the level of customer service that we provide at the Ascott Mayfair London and are always striving to make all of our guests feel comfortable and valued. Thank you again for...

Hong Kong, China
Reviewed 22 August 2014 via mobile

We had the one bedroom which was a comfortable size for 2 adults and 2 kids under 12. We had a newly renovated room and we were pretty happy with it. Great part of town to stay in and good location (although if you are planning to use the tube its a bit of a walk ~ 15 mins to...

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2Thank TCTF
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear TCTF, Thank you for your recent Tripadvisor post and comments. We certainly appreciate your feedback and it was pleasing to read that you had an enjoyable time. We are positioned a little bit further away from Green Park Station however that assures us that the area is reasonably quiet for our guests to be able to recharge and relax...

Saudi Arabia
Reviewed 21 August 2014

We stayed in this property for 9 nights this summer with a big family group. We took 2 units: 3 bedroom apartment and a studio. 1. The location: The property is located in the heart of the prestigious Mayfair within 5 minutes walk from the eastern entrance of Hyde Park. World class restaurants and shops in Mayfair are within 5-10...

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3Thank Nyt77
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear Nyt77, Thank you for your recent feedback and subsequent post. It was disappointing to learn that your expectations did not seem to be fully met during your stay with us and I sincerely apologise for any inconvenience caused. We are indeed in a fantastic location and close to many of London's great restaurants, shopping precinct's and attractions and it...

Reviewed 28 July 2014

Stayed there for three nights. Good location , comfortable rooms . But highly inefficient concierge , unable to understand and follow simple instructions .Would accept a better efficient polite staff after paying 300 plus per night . Interaction with concierge with a impolite body language / who was unable to carry simple instructions . Had missing sorry word from dictionary...

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9Thank sheetal g
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear Sheetal G, Thank you for taking the time to voice your concerns. I was disappointed to learn that we failed to meet your expectations in certain aspects of your recent stay with us and sincerely apologize for the inconvenience caused. I have shared your comments with our Front Office Manager concerning your recent stay. He has since reviewed the...

Mumbai (Bombay), India
Reviewed 28 July 2014 via mobile

Spent the second week of July here with my wife. The apartment was comfortable and roomy. The kichenette was adequately equipped. The only drawback was the kitchen faucet leaked when turned on. The apartments are located very well in the heart of Mayfair. A 10 min walk got you to Oxford Street and 15 mins to Leicester Square. Will definitely...

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1Thank SunilSaraf
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear SunilSaraf, Thank you for your feedback regarding your recent stay with us. We are pleased however that you enjoyed your stay with us and do feel free to recommend us to any friends, families or colleagues that may be travelling to London and we would be delighted to look after them. Thank you again for your feedback and we...

Bangkok, Thailand
Reviewed 26 July 2014

Stayed for 7 nights this month with wife and 2 kids in a two bedroom apartment.Layout and space was good but the interiors seem a little rundown and old. It definitely needs some renovation. For the amount of money one pays the furniture should be a little better. The service too is nothing great. The air cooler in one of...

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3Thank RajeevKK15
Hong Kong, China
Reviewed 21 July 2014

Stayed here for a week in early July. Stayed in a one bedroom apartment and thought the room furnishing was not bad, especially after what we were expecting having seen some of the pictures from earlier reviews. Rooms seemed to have been refurbished recently and had none of the issues highlighted in earlier reviews. That said, do agree the building...

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1Thank DevCh
United Kingdom
Reviewed 19 July 2014

We stayed in an Executive 1bed apartment for 11 days in June , having chosen a serviced apartment because of the length of stay . While the apartments are functional , they are in urgent need of renovation and are inferior to other Ascott properties. Our apartment was on the ground floor which are very visible and lack privacy. The...

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Thank GXWLondon
Leeds, United Kingdom
Reviewed 13 July 2014 via mobile

Nice place booked 2 bed apartment for 6 people to be given 2 apartments that linked so a bit weird. Having said that there was plenty of room and it was nice. They didn't give us enough towels though and also didn't give us access to the connecting door so if it shut we would have been locked out. After...

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3Thank monkeyleebee
MUMBAI
Reviewed 1 July 2014

Disgusting Concierge. I could call him racist. Or just not interested in his job. Sullen faced porter, who must have been doing some fancy job somewhere and has got kicked down to a job of a porter. Unhelpful and rude. Almost abrasive. Beaten up rooms. windows open only an inch so if you are feeling hot - well go feel...

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7Thank aparnasomani

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Operated by the world's leading serviced residence company - The Ascott Limited - experience luxury and ultimate service while residing in Mayfair, London's most exclusive district. Surrounded by museums, stylish restaurants and grand theatres, you can relax and enjoy the sophistication of these boutique accommodations while on business travel or a weekend retreat. The 1920s Art Deco building combines all the comforts and amenities of home with an extensive range of facilities and personalised services. Enjoy the best of London while indulging in the spacious comfort of a luxury London serviced apartment. Choice of Serviced Residence Designed and furnished to reflect the sophistication of the Art Deco period, the apartment sizes range from studios residences to expansive three-bedroom suites. Each apartment has a fully-equipped kitchen and optional separate living area. They are ideal for those who desire spacious comfort when on business trips and leisure vacations. Ideal Location: Guests staying at the Ascott’s London serviced apartments are within walking distance or a short journey from many of the most popular attractions and shopping areas. The rich vibrancy of the city, highlighted through the various museums, opera and dining locations, are just at our doorsteps. Spacious Comfort & Personalised Service: Experience the exceptional services you desire and the benefits of exclusive luxury accommodation in London. Breakfast leisurely in The Terrace while viewing the gardens and unwind with cocktails at The Club Lounge. You can relax in the comfort and security of your own private apartment. 24-Hour reception, Board room, Broadband Internet access, 6-day maid service (excluding Sundays), Fitness centre, Grocery shopping services, Laundry & dry cleaning services, Room service from external restaurants, Steam & sauna room. ... more   less 

Additional Information about Ascott Mayfair

Address: 49 Hill Street, London W1J 5NB, England
Region: United Kingdom > England > London > Mayfair
Price Range: €155 - €369 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ascott Mayfair 4.5*
Number of rooms: 56
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Also Known As:
Ascott Mayfair London
Ascott Mayfair Hotel London
Hotel Style:
#372 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Ascott Mayfair staff and other travellers.
4 questions
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Wolverhampton, United Kingdom
over a year ago
Milwaukee, Wisconsin
Jerusalem, Israel
10 months ago

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Questions? Get answers from Ascott Mayfair staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“new carpets needed throughout building”
williampD8682PO, 28 Jul 2016 | Read review
“Choose rooms at higher floors.”
CC_KL_50, 15 Dec 2015 | Read review
“High floor rooms at the back. Ours was 7th floor room 702.”
Akulum, 27 Nov 2015 | Read review
“Higher rooms were quieter”
  • Wide Pano of room
ATL_MEW, 26 Oct 2015 | Read review
“Room G02 badly needs a makeover.”
JulieM452, 4 Oct 2015 | Read review
5 of 5