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Ascott Mayfair

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200 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Ormskirk
Reviewed 1 January 2015

We have just had a two day break in London and chose these apartments. We booked a one bed apartment, but on arrival we were one bed short. After some negotiation we were upgraded to a two bed apartment, but we were told we were "lucky" they had one free. This was their mistake not ours, so I don;t know...

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Helpful?
Thank Captain S
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear Captain S, Thank you for staying with us recently. We are pleased to hear that you enjoyed your stay at the property overall. Rest assured the issues you highlighted regarding your reservation have since been addressed with my team. My team and I look forward to again welcome you back to Ascott Mayfair London in the near future. Kind...

Exmouth, United Kingdom
Reviewed 28 December 2014

The hotel is situated within walking distance 2 mins of the American Consulate also 2 mins of Oxford Street and 2 mins from secure underground parking. The service is excellent and the breakfast was very reasonable, my only criticism would be the bathroom is a little out dated and could do with a make over. There is no restaurant at...

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Helpful?
Thank David C
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear David C, Thank you very much for your recent comments. We were delighted to read your feedback and are pleased that you enjoyed your stay with us. Do feel free to recommend us to any friends, families or colleagues that may be travelling to London and we would be delighted to look after them. Thank you again for your...

London, United Kingdom
Reviewed 28 December 2014

We booked a one bedroom appartment from 23.12. to 27.12. The bedroom was very small and it was difficult to get from one side to the other side of the double bed. The breakfast choice was not good at all and the person in charge of the service could hardly speak english. In addition it was very expensive!! On the...

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3Thank andreasg188
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear Andreas G, Thank you again for your feedback concerning your recent stay with us at Ascott Mayfair London. It was again disappointing to read your comments concerning your stay with us recently and I sincerely apologise for the obvious inconvenience caused. I am sure though that should you allow us the opportunity to make amends, your experience will be...

Reviewed 23 December 2014

We stayed at the Ascot in mid November 2014. We pre-paid our stay at the ascot which I advise against as it was available for a similar price when we got there. Reading reviews increased our scepticism, however we were proved wrong by the homely ambience. We stayed for 10 days and it was a pleasant experience. We were with...

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Thank Ishaan M
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear Ishaan M, Thank you for your comments about your recent stay with us at Ascott Mayfair London. It was great to read that you enjoyed your stay with us overall. We are indeed in a great location and close to many of London's famous landmarks and attractions. We look forward to serving you again some day in the future....

Eastbourne, United Kingdom
Reviewed 11 December 2014

I was so excited when I booked this through Secret Escapes and managed to save 43% but please please be warned that the luxurious, decadent photos on their site do not match what you recieve on arrival. I paid just under £200 for an apartment, thinking it would be a slightly cheaper and more spacious experience than a hotel, something...

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7Thank Akulum
Paul_GM_Ascott, Manager at Ascott Mayfair, responded to this review

Dear Akulum, Thank you for taking the time to post your comments about your recent stay with us at Ascott Mayfair London. I was disappointed to learn that we failed to meet your expectations in certain aspects of your recent stay with us and I sincerely apologize for the inconvenience caused. Obviously we would like to make things right for...

Reviewed 7 December 2014

I have mixed feelings about The Ascott Mayfair. At first I didn't like it, I was shocked at how tiny the lobby was, approx. 6meters by 9meters and it had only one receptionist whom also acted as a concierge, and answering room service phone calls! However I then realized it wasn't a big issue to me.. But it's definitely different...

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1Thank Manal Q
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear Manal Q, Thank you for sharing your recent stay with us at the Ascott Mayfair London. As we are a serviced residence we are a little different from your traditional hotel in the fact that we offer our guests the flexibility and freedom to live their way by offer services flexible to each guest's requirements. Whilst we may not...

Istanbul, Turkey
Reviewed 2 December 2014

A property that you may choose to stay with family. We stayed there as a family with our 5 years old twins. Comparing the price that you pay for and the service you get, I am not sure that's a jewel. 10 minutes to the closest metro station which makes it very difficult to see around with kids, unless you...

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Helpful?
1Thank sbaysal75
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear sbaysal75, Thank you for your feedback concerning your recent stay with us at the Ascott Mayfair London. As an Apart Hotel, we are different from the traditional hotel model however the service we provide our guests should not be any different so I sincerely apologize if you felt you did not receive a similar level of attention. Rest assured...

Durham, United Kingdom
Reviewed 6 November 2014

Stayed for 1 night in an executive apartment in the October half term. Took 5 of us comfortably. Clean, and roomy, 2 bedrooms, 2 bathrooms and all kitchen amenities, and very comfortable beds. Lots of wardrobes, and drawer space, much better than your average hotel. Everything you would need. Also very warm, but unfortunately it was warm outside also! With...

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Thank marjal
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear marjal, Thank you for your feedback from your recent stay with us. It was fantastic to read that you had such an enjoyable experience and it was great to read that you were able to take full advantage of our great location and enjoy all that London and the Mayfair area have to offer. We look forward to again...

Milton Keynes, United Kingdom
Reviewed 7 October 2014

I booked this through Secret Escapes, thinking the ability to have a "picnic" around our theatre trip, rather than rushing a meal out would be a good idea. We bought our picnic at Euston and checked in early evening. We were told we had been upgraded from a standard to an executive apartment. A nice little hallway into the apartment...

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Thank 0Shona0
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear 0shona0, Thank you for your kind comments concerning your recent stay with us at Ascott Mayfair London. It was indeed a pleasure to have you stay with us. It was great to read that your stay experience was a memorable one and that your trip to London was enjoyable. We certainly look forward to being able to welcome you...

Reviewed 15 September 2014

Stayed here for two nights for the Proms in the Park. The apartments location was a short walk from Hyde Park which was great. And not far from shops and restaurants.I had read some negative reviews about the apartments so was a little worried. But on arrival I was pleasantly surprised, everything was lovely. Beautiful Decor, it was spotlessly clean,...

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1Thank potter29
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear potter29, Thank you for your kind comments concerning your recent stay with us at the Ascott Mayfair London. It was pleasing to read that we were able to create such a positive experience for your visit and I have since shared your feedback with the entire team to help motivate them further in delivering great service and a unique...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Operated by the world's leading serviced residence company - The Ascott Limited - experience luxury and ultimate service while residing in Mayfair, London's most exclusive district. Surrounded by museums, stylish restaurants and grand theatres, you can relax and enjoy the sophistication of these boutique accommodations while on business travel or a weekend retreat. The 1920s Art Deco building combines all the comforts and amenities of home with an extensive range of facilities and personalised services. Enjoy the best of London while indulging in the spacious comfort of a luxury London serviced apartment. Choice of Serviced Residence Designed and furnished to reflect the sophistication of the Art Deco period, the apartment sizes range from studios residences to expansive three-bedroom suites. Each apartment has a fully-equipped kitchen and optional separate living area. They are ideal for those who desire spacious comfort when on business trips and leisure vacations. Ideal Location: Guests staying at the Ascott’s London serviced apartments are within walking distance or a short journey from many of the most popular attractions and shopping areas. The rich vibrancy of the city, highlighted through the various museums, opera and dining locations, are just at our doorsteps. Spacious Comfort & Personalised Service: Experience the exceptional services you desire and the benefits of exclusive luxury accommodation in London. Breakfast leisurely in The Terrace while viewing the gardens and unwind with cocktails at The Club Lounge. You can relax in the comfort and security of your own private apartment. 24-Hour reception, Board room, Broadband Internet access, 6-day maid service (excluding Sundays), Fitness centre, Grocery shopping services, Laundry & dry cleaning services, Room service from external restaurants, Steam & sauna room. ... more   less 

Additional Information about Ascott Mayfair

Address: 49 Hill Street, London W1J 5NB, England
Region: United Kingdom > England > London > Mayfair
Price Range: €153 - €364 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ascott Mayfair 4.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Ascott Mayfair London
Ascott Mayfair Hotel London
Hotel Style:
#369 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Ascott Mayfair staff and other travellers.
4 questions
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Wolverhampton, United Kingdom
over a year ago
Milwaukee, Wisconsin
Jerusalem, Israel
9 months ago

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Questions? Get answers from Ascott Mayfair staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“new carpets needed throughout building”
 of 5 bubbles williampD8682PO, 28 Jul 2016 | Read review
“Choose rooms at higher floors.”
 of 5 bubbles CC_KL_50, 15 Dec 2015 | Read review
“High floor rooms at the back. Ours was 7th floor room 702.”
 of 5 bubbles Akulum, 27 Nov 2015 | Read review
“Higher rooms were quieter”
  • Wide Pano of room
 of 5 bubbles ATL_MEW, 26 Oct 2015 | Read review
“Room G02 badly needs a makeover.”
 of 5 bubbles JulieM452, 4 Oct 2015 | Read review
5 of 5