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Hilton London Green Park

Traveller (601)
360
Panoramas (12)
Dining (24)
About
Location
Cleanliness
Service
Value
The Hilton London Green Park hotel is set between the leafy Royal Parks and the shops of Oxford, Regent and Bond Street. The stylish Georgian townhouse hotel is just 45 minutes by train from Heathrow Airport, and within easy walking distance to London attractions like Buckingham Palace, Westminster and Harrods. Boasting a traditional exterior with a contemporary interior, the hotel is a 3 minute walk away from Green Park Tube Station. Enjoy modern International cuisine at the Tiger Green Brasserie, sip afternoon tea and gin creations in the Berry Bar & Lounge or enjoy the 24-hour Room Service. The Hilton London Green Park hotel has state-of-the-art climate control system in all rooms, allowing guests to individually regulate their room’s temperature at the touch of a button.Steeped in history, dating back to the 1730’s, the Hilton London Green Park hotel is situated in one of London’s most prestigious locations. London’s “City” district is a quick tube or taxi ride away, yet within a short stroll of the hotel guests can experience the vibrancy and culture of the West End and Theatreland or Mayfair’s exclusive designer stores, restaurants, bars and the famous Royal parks of Central London.The Hilton London Green Park hotel offers wireless internet access, 5 conference and meeting rooms for 2 to 100, a conservatory in the restaurant and a 24-hour business centre. Canary Wharf is accessible via a direct tube link from Green Park on the Jubilee line.
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Property amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
261Restaurantswithin 0.5 km
90Attractionswithin 0.5 km
Neighbourhood
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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2,575Reviews
701Photos
25Q+A
96Room tips
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Popular mentions
As a Hilton member and paying a premium for the location, I refuse to trust their online pictures of hotel quality. My room was the size of a closet and bathroom was falling apart - only upon checking my Hilton App post booking and talking to local staff did I discover the hotel
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Review collected in partnership with Hilton Hotels & Resorts
Response from IwonaR815, on behalf of the staff at Hilton London Green Park
Responded 23 Sep 2018
Dear renoae5731, Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.
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The hotel is so worn, it is a disgrace for the brand that Hilton keeps it running. It really needs a full refurbishment In addition the staff ignored my request at checkout, and following a subsequent call to the front desk, to change my billing address - While I was told this
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Review collected in partnership with Hilton Hotels & Resorts
Response from IwonaR815, on behalf of the staff at Hilton London Green Park
Responded 18 Sep 2018
Dear fkawohl, Thank you for taking the time to write a review about your recent stay with us. We sincerely appreciate your feedback and we apologize for the condition of your guest room. We will take your comments under consideration as we continually work to improve our guest experience. If you require any assistance with your invoice please contact us on LONGP_Hotel@hilton.com. We hope you will consider staying with us again in the future. LONGP_Hotel@hilton.com.
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My wife and I booked a room at the Hilton Green Park for a visit in early Sept 2018. This hotel is in a phenomenal location for visiting London. But this property is in desperate need of renovation. We had to change rooms twice before we found an acceptable room. The first
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Response from IwonaR815, on behalf of the staff at Hilton London Green Park
Responded 18 Sep 2018
Dear Steven, Thank you for your comments and thank you for staying with us at our hotel. I appreciate your honesty. We look for reviews to provide insight into our hotel and our guest room is an area we are actively examining. I was pleased to read that you find our team to be accommodating and helpful when it comes to finding solution to the problems which happened during your stay. I welcome any additional comments or suggestions you would like to share.
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Location location location! Just steps away from Shepard’s Market and in a charming location, but that’s where it ends. - The carpet is disgusting and the floor desperately needs repair. The floor was uneven in my room and I honestly thought I was going to fall through the
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Response from IwonaR815, on behalf of the staff at Hilton London Green Park
Responded 17 Sep 2018
Dear MikeS4861, Thank you for your comments. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and we’re working with our maintenance team to ensure the situation doesn’t happen again. I was pleased to read that you like our bathrooms and breakfast offerings. If you return to our area, we hope you’ll stay with us again and give us an opportunity to show improvement.
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The worst experience with Hilton ever . Never seen an Hilton most disgusting that this one (and this is a 5 star hotel ). The receptionist had a very bad attitude. The hotel is absolutely DIRTY, OLD AND FULL OF DUST.
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Response from Alex J, on behalf of the staff at Hilton London Green Park
Responded 10 Sep 2018
Dear Martina, Thank you for your feedback of your recent stay with us. I understand that you were not satisfied with the cleanliness of our property and I am deeply disappointed by that. I also sincerely apologize for the shortfall in service from the front desk staff. We hope you will give us a second chance if you visit our area in the future.
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Professional photo exclusively commissioned by TripAdvisorHilton London Green Park
The King Superior Room at the Hilton London Green Park
Professional photo exclusively commissioned by TripAdvisorHilton London Green Park
The King Deluxe Room at the Hilton London Green Park
Professional photo exclusively commissioned by TripAdvisorHilton London Green Park
The Junior Suite at the Hilton London Green Park
Professional photo exclusively commissioned by TripAdvisorHilton London Green Park
The Accesible Room at the Hilton London Green Park
Photo provided by managementHilton London Green Park
King Deluxe Plus
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The property has smoking rooms?
Smoking in hotels, bars & restaurants in the UK is against the law so no smoking rooms.
0 votes
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Is this hotel air conditioned?
I don’t think so
1 vote
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Has this hotel been renovated lately?
No - at least the room I was in had not.
2 votes
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Hi what toiletries are provided in the room please?
My recollection is that they had the usual soap, shampoo, shower gel, body lotion.
2 votes
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Wouldn't stay in this hotel again, even at discounted price !! Our stay was very disappointing, Tiny room ( after booking a queen size) No mini bar or fridge, Hair dryer but no mirror Flex on kettle didn't reach socket Awful steps to negotiate on entrance to room I could go on and on, these might seem like petty complaints but add them together with very unhelpful staff and it leads to a very disappointing stay, Final straw was mouse trap in lounge !!
0 votes
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"Get a room on one of the higher floors to avoid the noise from the subway"
"Pay a premium for a deluxe room on a higher floor."
"No longer a Hilton in 1 month. Closing"
"Don't stay at this hotel! Each floor has multiple stairs to get to any room so if you have to, get a room right outside the elevator."
"Once this hotel has been remodeled it'll be packed all the time. Because the staff is great. Building is awful."
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ALSO KNOWN AS
hilton london green park hotel londonhilton international londonlondon hilton
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
162
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