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Comfort Inn London - Westminster

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Comfort Inn London - Westminster
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825 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn London - Westminster
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Showing 587: English reviews
Hannover
Reviewed 2 weeks ago

The Location is Great, Westminster with all its touristic spots is in walking distance. We stayed in a bedroom for two (307), which was tiny. No room to open suitcases except on the beds and no space to store them when they where shut except in front of the door or bathroom door, so we couldn't access the bath.

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Helpful?
Thank laurahH56IK
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Laurah, Thank you very much for taking the time to share your recent experience with us. I read with great concern that your stay with us did not meet your expectations and that you experienced some issues during your stay with us. Your feedback certainly helps us to monitor and improve our guest experience. We hope to see you...

Livingston
Reviewed 2 weeks ago

Good location, especially for work in Westminster but the hotel was shabby and wifi didn't work and the room I stayed in had zero signal so useless for work. Check in was quick and flexible with times and staff were welcoming.

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Helpful?
Thank Rhea W
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Rhea, I read with great concern that your stay with us did not meet your expectations and that you experienced some problems with WI-FI during your stay. Please be informed that the issue mentioned has been investigated and action has already been taken. Your feedback certainly helps us to improve our customer experience. Thank you for taking the time...

Katrineholm, Sweden
Reviewed 3 weeks ago

Good hotel at good location. Plenty of pubs including The Cask, offering a tremendous range of local beverages at good prices, and som very good food. Great communications with bus and underground. Close to Tate Britain and Victoria Station.

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Helpful?
Thank 10larsh
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, Thank you for your great feedback regarding your stay. I am pleased you had an enjoyable time. We hope you become regular visitors to Comfort Inn Westminster. We look forward to welcoming you back soon. Warmest regards, Kamila B /General Manager

Oklahoma
Reviewed 3 weeks ago

We stayed here for two nights for free using our Choice Hotel points. We were in room 401. When we stepped into our room it had a funny sewage smell. I immediately went down to the front desk. They said they were completely full and couldn't give us another room. I opened the windows in our room and lit some...

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Helpful?
Thank okiesooner09
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, Your willingness to share your recent experience is genuinely appreciated. We are delighted that you enjoyed your stay. It is a pleasure to announce that we will be implementing many upgrades to our breakfast within the next couple of months. We hope to serving you again in the future. Warmest regards, Kamila B/General Manager

Derby, United Kingdom
Reviewed 3 weeks ago

Grand location very close to a really good selection of restaurants 5 minute walk from tube station and buses stops very close. Staff were excellent very friendly and helpful. Luggage store room was very handy. Rooms could do with a little bit of updating but perfectly comfy clean and have free view tv's (big bonus for when your eating your...

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Helpful?
1Thank zara890
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Zara, Thank you for your review and rating. I am pleased your found the team welcoming and helpful. I am so glad that you enjoyed your stay and felt comfortable with us. We hope to serving you again in the future. Warmest regards, Kamila B/General Manager

Castro Urdiales, Spain
Reviewed 3 weeks ago

The service was amazing, all the staff on the reception was very kind. The best of all is the location 12 minutes at Victoria Station. The breakfast is ok, enought for the price. In general good quality for the price

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Helpful?
Thank Sandra A
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Sandra, Thank you very much for taking the time to share your recent experience. We are very pleased that you enjoyed your stay with us. I greatly appreciate your comments. Our hotel is located closely to most of London attractions and I'm glad you found it very helpful. Please reach out to me directly if you would be willing...

København
Reviewed 3 weeks ago

My first time , but no the last....very very nice, clean and helpfuld personale , Cloose to the tube i' love it..I Will choose it again.............Dejligt hotel med et meget venligt personale, fin og okay morgenmad, Tæt på tube, og et skøn shoppingcenter...Jeg vil vælge dette hotel igen...

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Helpful?
Thank evya2017
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Evya, Thank you very much for taking the time to share your recent experience. We are very pleased that you enjoyed your stay. I greatly appreciate your comments. Our hotel is located closely to most of London attractions and I'm glad you found it very helpful. Please reach out to me directly if you would be willing to stay...

Province of La Spezia, Italy
Reviewed 3 weeks ago

My family and I spent three nights at Comfort Inn and everything was perfect: breakfast was very good and the place was clean and very comfortable. The hotel is actually near to the city center and you can reach every part of the city in a very few time; the tube is only five minutes away and by walking fifteen/twenty...

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Helpful?
Thank Alebongi
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Alebongi, I am pleased that you enjoyed the stay and that the location and hotel met your expectations. We look forward to welcoming you back very soon. Warmest regards, Kamila B /General Manager

Owasso, Oklahoma
Reviewed 3 weeks ago

This quaint hotel is located within 10 minutes walking to Victoria Station. At Victoria Station you have access to bus and train transportation. The hotel staff are very helpful and friendly. I would recommend this hotel to anyone wanting to see as much of London as possible in a short timeframe.

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Helpful?
Thank robertmh857
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Robert, I am pleased to read that the team and the hotel made your stay a memorable. Thank you for taking the time to write to us. We look forward to welcoming you back very soon Warmest regards, Kamila B / General Manager

Cumbria
Reviewed 4 weeks ago

So depressing and grimy. A colleague had arranged to come for breakfast before meeting on next day. Asked very pleasant and polite man at reception if that was OK. On morning in question colleague arrived and receptionist said he couldn't come in for breakfast. They agreed he could after argument. Breakfast was so bad. Stale croissants etc. Such bad value

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Helpful?
Thank stbotolphs
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues mentioned have been investigated and actions have already been taken. Our main priority is to be able to offer a very well-maintained and comfortable accommodation. It’s regretful to hear the dissatisfaction towards your experience. Please accept our sincere apologies. It is a...

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Staying in Pimlico

Neighbourhood Profile
Pimlico
Time spent in Pimlico is a slower-paced affair than most other Central London neighbourhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.
Explore this neighbourhood

Amenities

Highlights
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Services
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Make the most your stay at Comfort Inn London - Westminster by exploring the luxurious Pimlico and Belgravia area with their abundant choice of unique boutiques and antique shops with quality cafes and restaurants, lush gardens and character streets. The hotel is within walking distance from Victoria and Pimlico Underground Stations. The Comfort Inn London - Westminster offers a range of warm, comfortable and extremely clean accommodation. All our rooms are well furnished and equipped, and decorated in keeping with the tradition of the building, which is full of interest and character. ... more   less 

Additional Information about Comfort Inn London - Westminster

Address: 39 Belgrave Road | Victoria, London SW1 V2BB, England (Formerly Central House Hotel - Victoria)
Region: United Kingdom > England > London > Pimlico
Price Range: €93 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn London - Westminster 3*
Number of rooms: 54
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Also Known As:
Central Hotel London
Comfort Inn London - Westminster
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn London - Westminster staff and other travellers.
7 questions
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Questions? Get answers from Comfort Inn London - Westminster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay in Room 401”
 of 5 bubbles okiesooner09, 28 Jan 2017 | Read review
“Book somewhere else”
 of 5 bubbles stbotolphs, 22 Jan 2017 | Read review
“Don't have room104..... 105 is one of the better ones.”
 of 5 bubbles Z3857SLtina, 26 Dec 2016 | Read review
“Ask for room on the third floor.”
 of 5 bubbles Morningsideralph1, 8 Dec 2016 | Read review
“Avoid the basement at all cost. In fact, I would avoid this hotel altogether.”
  • Rotting door leading to the shower room
  • Is this perhaps where the stench of dampness is coming from?
  • Is this perhaps where the stench of dampness is coming from?
 of 5 bubbles ClosedCircuit, 29 Sep 2016 | Read review
5 of 5