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Park Grand London Kensington

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#188 of 1,078 Hotels in London
Certificate of Excellence
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Park Grand London Kensington
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1,729 Reviews from our TripAdvisor Community

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There are newer reviews for Park Grand London Kensington
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Showing 1,470: English reviews
Chennai (Madras), India
Reviewed 1 week ago

Very good hotel in Central London with nice spacious and well maintained clean rooms. We went their for our 10th wedding anniversary celebration. We had a great time..... Complimentary English breakfast and spontaneous room service are good to prove their quality of service. We thank Patricia team for allotting decorated room with warm welcome. Also our sincere thanks to Mr....

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Helpful?
Thank mekavfamily
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear mekavfamily, Thank you for sharing your 5 star review of your recent stay with us at Park Grand Kensington. We feel privileged that you chose to spend such a special occasion with us and I am thrilled that Patricia, Aijaz and the team made sure that your 10th Wedding Anniversary was a memorable one. Your kind words are very...

Colchester
Reviewed 2 weeks ago

Book a night for our 35th anniversary. The staff were wonderful. They decorated our room with 2 swans, ballon, chocolate and rose petals. It's so beautiful and romantic. I was so touched. Thank you. See you next year.

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Helpful?
Thank Kit Lee L
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Kit Lee L, Thank you for sharing your 5 star review of your recent stay with us at Park Grand Kensington. We feel privileged that you chose to spend such a special occasion with us and I am extremely proud of the team for making the whole experience for you both even more memorable! We hope to have the...

Manchester
Reviewed 2 weeks ago

Overall stay was very good. I had an upgraded club room which is worth paying that bit extra as the rooms are bigger. In this Park Grand they are on the top floor so it is much quieter. Kanisha on reception was very polite and helpful as was the night manager as I wanted to order breakfast in my room....

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Helpful?
Thank Lee C
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Lee C, Thank you for sharing such a wonderful review of your Park Grand Kensington experience! I am pleased to know that you find the club rooms well appointed and extremely proud of Kanisha and the night manager for making the brekfast experience for you even more memorable! We look forward for your return visit.. Kind regards, Arpan Ghosh

Portland, Oregon
Reviewed 2 weeks ago

Upon arrival, I was told that the hotel had a systems problem and my room along with many others were too hot (AC? Heater?) so we had to move to their sister property in Paddington. They provided a cab ride to/from this property and back the next morning. The paddington property was not as nice and the room was much...

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1Thank lurch1
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear lurch1, Thank you for sharing your kind words and wonderful review on your recent Park Grand Kensington experience. It is a pleasure to read your kind words, most notably our well appointed rooms, and that you found the location safe and convenient! We hope to see you again very soon. Best regards, Arpan Ghosh Front Office Manager

Reviewed 2 weeks ago via mobile

I visited here for my friends birthday as a deal we brought on groupon. We opted for the chocolate afternoon tea and you share a stand each as per usual. The food was beautiful, they also brought out a cheesecake for my friends birthday and it was the best cheesecake I've tasted in my life

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Helpful?
Thank Tara W
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Tara W, Thank you for sharing your wonderful review of your afternoon tea with us at Park Grand Kensington. I am thrilled to hear about your wonderful experience and I am delighted that you highlight the service you received from our team at the restaurant. We hope that we will have the pleasure of welcoming you back for another...

Birmingham
Reviewed 2 weeks ago

Overall stay very good, excellent location, clean room, comfy bed and good service. Have a smart phone prepared in the room in case anyone have not got any U.K. mobile network. Very thoughtful idea. The breakfast is good.

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Helpful?
Thank YeeHuan L
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear YeeHuan L, Thank you for sharing your kind words and wonderful review on your recent Park Grand Kensington experience. It is a pleasure to read your kind words on our welcoming and attentive team and that you were impressed by our in room smart phones . We hope to have the pleasure of welcoming you back again on your...

Brentwood, United Kingdom
Reviewed 2 weeks ago

we have stayed with my husband in your hotel during the weekend as we were attending a friend's wedding in London. We both found the receptionist Valeria very bubbly and helpful, she was very happy to answer all our questions. She's a great asset for the hotel, great customer skills.

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Helpful?
Thank KarolaFontaine
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear KarolaFontaine, Thank you for sharing your 5 star review of your recent stay with us at Park Grand Kensington. I am delighted that you highlight the amazing service of one of our many super stars, Valeria! We hope to see you again very soon. Kind regards, Arpan Ghosh Front Office Manager

London, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed in park grand Kensington for the anniversary with my girlfriend. We were checked by supervisor Valerie who gave us a lovely room on the fifth floor and was very friendly. The breakfast was very nice and porters were also very helpful. Overall I would recommend this hotel.

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Helpful?
Thank Farirai C
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Wow!! Thank you Farirai C for sharing such a wonderful review of your Park grand Kensington experience! We feel privileged that you chose to spend such a special occasion with us and you also found the time to write all these nice things. I am very pleased that Valeria made your stay with us even more special for you and...

Reviewed 2 weeks ago

We stayed at Park Grand Hotel with my partner for the weekend, and we were both very impressed with the quality of the accommodation. At the beginning, we didn't like the room we were given on arrival, so my partner contacted reception and spoke to Miss Valeria who immediately offered us to change our room and upgraded us to a...

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Helpful?
Thank Adriana R
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Adriana R, Thank you for sharing such a wonderful review of your Park Grand Kensington experience! I am absolutely thrilled that you mention Valeria! She really do try to create a 'home away from home' for all of our guests, and I am delighted that it was delivered! I do hope to welcome you back to Park grand kensington...

Reviewed 2 weeks ago via mobile

After the hotel we had booked had let us down the park grand hotel saved the day by providing us with a lovely comfortable room! The staff were very welcoming, particularly Dave, who was very helpful.

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Helpful?
Thank Maeve G
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Maeve G, Thank you for sharing your feedback of your experience with us at Park Grand Kensington. I am thrilled that you found Dave to be friendly and welcoming and that you enjoyed your stay in our well appointed rooms. We hope to see you again very soon. Best regards, Arpan Ghosh Front Office Manager

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Park Grand London Kensington

Address: 33-37 Hogarth Road | Kensington, London SW5 OQQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: €109 - €641 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Kensington 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London
Park Grand London Kensington
Hotel Style:
#110 Business Hotel in London
#145 Luxury Hotel in London
#158 Romantic Hotel in London
#228 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Grand London Kensington staff and other travellers.
50 questions
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Manchester, United Kingdom
3 months ago
Hong Kong, China
4 months ago

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Questions? Get answers from Park Grand London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior room is little small”
 of 5 bubbles daviddO2382CC, 3 Dec 2016 | Read review
“We were 509 & room was good size & being on top floor nice & quiet”
 of 5 bubbles alang_12, 2 Dec 2016 | Read review
“Insist on having a room incorporating that modern invention – the window!”
 of 5 bubbles ClimbingOut, 26 Nov 2016 | Read review
“Good size. Coffee & tea facilities. ”
 of 5 bubbles kitleel, 22 Nov 2016 | Read review
“Request a club room as quieter as on the top floor. You get Elemis products, slippers and robes.”
 of 5 bubbles charlton246, 22 Nov 2016 | Read review
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