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27/8/2017 28/8/2017
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    Best Western The Cromwell

    110-112 Cromwell Road, London SW7 4ES, England
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    27/8/2017 28/8/2017
    US$114
    US$110
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    Traveller (316)
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    Overview
    • Excellent17%
    • Very good44%
    • Average22%
    • Poor11%
    • Terrible6%
    Travellers talk about
    “tube station” (105 reviews)
    “garden room” (24 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Crowne Plaza London Kensington
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,289)
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    There are newer reviews for Best Western The Cromwell
    See the most recent reviews

    551 - 555 of 947 reviews

    Reviewed 28 October 2013

    I was part of a group of women traveling together. Our trip was planned and paid for six months prior to our arrival. Upon arrival, the rooms that we requested were not available. According to the front desk, the twin rooms we requested, paid for...More

    5  Thank Dawn400
    Response from Nichola R, General Manager at Best Western The CromwellResponded 7 November 2013

    Please see previous review response. Thank you

    Reviewed 24 October 2013

    Our group of six reserved 3 TWIN BED rooms in April 2013 for our 10 night stay in September 2013 -- imagine our surprise when we arrived and we were presented with 3 double bed rooms. We were six women travelling together, while we are...More

    5  Thank Beverly3951
    Response from Nichola R, General Manager at Best Western The CromwellResponded 7 November 2013

    Dear Guest, My team and I am very disappointed to read your feedback. Under the circumstances I strongly feel that the team tried to assist you in every way possible. Our reservation department received a booking for 3 double rooms in April however it was...More

    Reviewed 23 October 2013

    We stayed for 8 nights with normal expectation on Best Western hotel as we had other experience in hotel checking in Europe, Asia and the US. We arrived at the hotel reception on August 24 evening after long hours flight from Hong Kong. Our booking...More

    3  Thank Jacqueline K
    Response from Nichola R, General Manager at Best Western The CromwellResponded 25 October 2013

    Dear Guest, Thank you for taking the time to write your review. I was very sorry to learn of your experience and dissatisfaction following your visit. Your feedback is taken seriously and I am disappointed that we did not meet your expectations. I am extremely...More

    Reviewed 17 October 2013

    Clean rooms, nicely designed, every comforts included. Perfect location for a short staying in London, you have everything at a walking distance. We particularly liked the receptionists, really kind and helpful. The Italian girl working there was tremendously nice and helped us with tons of...More

    1  Thank Svetlana G
    Response from Nichola R, General Manager at Best Western The CromwellResponded 25 October 2013

    Dear Guest, Thank you for taking the time to provide us with your feedback our your recent stay at our hotel, I was delighted to read that you had an enjoyable time at our hotel. I am delighted to hear that you were very comfortable...More

    Reviewed 11 October 2013

    Stayed here for two nights in Oct 2013. Opted for the standard room (without breakfast) as we were not going to be in the hotel mst of the day. The check in is a small desk as you enter the hotel but the staff friendly...More

    2  Thank FootyboyMalaysia
    Response from Nichola R, General Manager at Best Western The CromwellResponded 25 October 2013

    Dear Guest, Thank you for providing us with your feedback on TripAdvisor following your recent stay with us at The Cromwell. I would like to thank you for providing us with your comments with regards to the quality and layout of your room. I was...More

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    About
    Amenities
    • Top amenities
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Dry Cleaning
    • Multilingual Staff
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Things to do
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$108 - US$201 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Expedia, Orbitz, Priceline, Cheap Tickets, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Best Western The Cromwell reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • South Kensington / Kensington and Hyde Park
    • Also Known As
    • Best Western The Cromwell Hotel London ,
    • Best Western London ,
    • London Best Western ,
    • Best Western The Cromwell London
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    Traveller (316)
    Room & Suite (158)
    Dining (23)
    Hotel & Grounds (191)
    Bathroom (42)
    Nearby
    South Kensington
    With its ivied mews, row upon row of Poppins-esque
    white washed mansions, and placid garden squares, it's
    easy to see the charms of South Kensington. And with
    superb access to Hyde Park, Holland Park and
    Kensington Gardens, as well as the largely
    child-friendly and mostly free Museum Quarter (not to
    mention more major attractions like Royal Albert Hall)
    such charms are easy to make the most of. As welcoming
    ...More
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    Ask a question
    Questions & Answers
    megumiasa
    11 July 2017|
    AnswerShow all 2 answers
    Response from Szymanowski | Reviewed this property |
    No idea. But I would urge you to reconsider staying at this property. Please read my reviews before you book.
    0
    Votes
    dalesky
    9 July 2017|
    AnswerShow all 6 answers
    Response from M130454 | Reviewed this property |
    Easy to get from Heathrow. The Cromwell is just around the corner from Gloucester Road Station on the Picadilly tube Line which goes directly to Heathrow. The Cromwell is not a luxury hotel, but ok for a couple of days.
    1
    Vote
    jordiepoo
    19 February 2017|
    AnswerShow all 4 answers
    Response from TillyRhys | Reviewed this property |
    Sorry I didn't pay any attention to room numbers but our room was classed as a Garden room. It wasn't very big but adequate for a couple of nights.
    1
    Vote
    Room Tips
    "Ask for one not overlooking the main road which is constantly busy"
    Read review
    "Do NOT take 827"
    Read review
    "Don't book rooms here"
    Read review
    "Get a garden room, it is a lot quieter"
    Read review
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