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ibis Styles London Gloucester Road

1,353 reviews
#631 of 1,081 Hotels in London
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Traveller (337)
Room & Suite (210)
Dining (23)
Overview
  • Excellent16%
  • Very good44%
  • Average23%
  • Poor11%
  • Terrible6%
Travellers talk about
“tube station”(110 reviews)
“garden room”(26 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Bar/Lounge
Fitness centre
Multilingual Staff
Dry Cleaning
3.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,353)Write a Review
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Traveller rating
173
403
235
120
67
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173
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235
120
67
Show reviews that mention
All reviewstube stationgarden roommuseum of natural historythe royal albert hallrooms are smallpiccadilly linehyde parkheathrow airportexcellent locationbus stopbooked this hotelshort staybreakfast was includedfull english breakfastyogurtwaitroseknightsbridge
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1 - 5 of 998 reviews
Reviewed 4 days ago

The problem is the building and what Ibis have done - or not done - with it. It's an old property that seems to have been run as a hotel, and then Ibis put their name on the door without any refurbishment. The room was...More

Review collected in partnership with Accorhotels.com
2  Thank John A
Response from Cristina C, General Manager at ibis Styles London Gloucester RoadResponded 2 days ago

I am sorry that on this occasion you were disappointed with your stay at Ibis Styles London Gloucester Road. I treat all feedback with the utmost seriousness. We will be refurbishing the hotel in September, and hopefully you will retun to enjoy and appreciate all...More

Reviewed 4 days ago via mobile

Being a member of the Accor loyalty scheme meant that we got an excellent rate for this hotel. Our silver status was recognised at check in, and we received a free drinks voucher at the bar. Our room was on the ground floor (though our...More

Thank RandRH
Response from Cristina C, General Manager at ibis Styles London Gloucester RoadResponded 2 days ago

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Ibis Styles London Gloucester Road and look forward to welcoming you back again soon. Kind regards, Cristina Cavaco

Reviewed 1 week ago

Apart from a too soft bed, the hotel was comfortable. It was spotless clean, the staff were polite and helpful and the location was excellent. It was good value for money. I recommend the hotel for a sightseeing trip in London.

Review collected in partnership with Accorhotels.com
Thank Anna D
Response from Cristina C, General Manager at ibis Styles London Gloucester RoadResponded 1 week ago

Happy to hear that you enjoyed your stay at Ibis Styles London Gloucester Road. I look forward to your next visit. Kind regards Cristina Cavaco

Reviewed 1 week ago

Location to the tube station Gloucester Road is good, entrance is nice, rooms small (but as you can expect at this level). The rooms do need a complete refurbishment, except the bed and television everything was at the end of the life cycle. Breakfast room...More

1  Thank Smitty1040
Response from Cristina C, General Manager at ibis Styles London Gloucester RoadResponded 1 week ago

Thank you for taking the time to write a review about your recent visit to at Ibis Styles London Gloucester Road. We have noted your comments about the bedrooms. I would like to take this opportunity to inform you that we will begin refurbishment of...More

Reviewed 2 weeks ago via mobile

A difficult night in a cold cramped room. Noisy and small. Even for a business traveller one expects not to trip over your own luggage / have doors in the way. Also had two key cards for the room, one for light and one for...More

1  Thank Jaxx8373
Response from Cristina C, General Manager at ibis Styles London Gloucester RoadResponded 1 week ago

Thank you for your comments. I am sorry that on this occasion you were disappointed with your stay at Ibis Styles London Gloucester Road. I can assure you the matter is being looked into. Kind regards, Cristina Cavaco

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$117 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$117 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (337)
Room & Suite (210)
Dining (23)
Amenities (8)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
n2nis
18 October 2017|
Answer
Response from Hotel-Manager-BW110 | Property representative |
Dear Guest, Thank you for staying with us at the Best Western, The Cromwell Hotel. Please visit us again soon! Kind Regards, Laura Civita Front Office Manager
1
Vote
megumiasa
11 July 2017|
AnswerShow all 2 answers
Response from Szymanowski | Reviewed this property |
No idea. But I would urge you to reconsider staying at this property. Please read my reviews before you book.
0
Votes
dalesky
9 July 2017|
AnswerShow all 6 answers
Response from M130454 | Reviewed this property |
Easy to get from Heathrow. The Cromwell is just around the corner from Gloucester Road Station on the Picadilly tube Line which goes directly to Heathrow. The Cromwell is not a luxury hotel, but ok for a couple of days.
1
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Room Tips
"Not basement"
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"Rooms facing the back are quieter and look over gardens"
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"658 has a nice private secluded patio."
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"Go for the larger superior rooms."
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