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Hilton London Olympia

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Hilton London Olympia
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2,191 Reviews from our TripAdvisor Community

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Showing 1,911: English reviews
Trowbridge, United Kingdom
Reviewed today NEW

This Hotel is value for money in London but is a little on the tired side. Parking under the hotel very tight spaces even to the point of not being able to get out the car so be careful how you park. Hotel rooms were clean but very hot and if you opened the window in our room the noise...

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Helpful?
Thank Roy S
Guernsey, United Kingdom
Reviewed yesterday NEW

Outdated and poor service. Rooms very old needs updating. Bed hard and squeaked. Housekeeping awful. Room service 1hr + and was cold. Experience ruined end of holiday. Not enough staff and wifi awful. Have used Hilton for years and not had this bad a service

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Thank A7729FTsharonb
Godalming, United Kingdom
Reviewed 4 days ago NEW

All one expects from a chain like Hilton is bland, plastic, and anonymous but above all clean and efficient. Not this one. The room was tucked away on some afterthought building and took a good 20 minutes to find with unreadable signs. It was small. The bathroom fittings were loose and at odd angles. The room was freezing, and even...

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1Thank mikeY7157DV
Westchester, New York, United States
Reviewed 4 days ago NEW

I stayed at Hilton Olympia from November 13th thru the 20th. First, I would like to commend the hotel staff on their hospitality, professionalism, and sincerity. This is a very well run hotel and the staff are just great and they all work well together, especially in the dining room and in the Executive Lounge. The continental breakfast is the...

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Thank Skyline9
Reviewed 4 days ago NEWvia mobile

Well what can I say the room was marginally larger than the cleaners but, I wouldn't put money on me winning that bet. The bathroom was that cold two penguins had moved in and taken over the bar area was freezing and when requested to turn the heating up to be told no just move from that area is not...

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Helpful?
Thank MarkCosgrove62
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear MarkCosgrove62 Thank you for your review of the hotel. I am sorry to hear of the experience you had during your stay with us. I can assure you that this is not our usual standard and we will be sure to follow up on the issues you have mentioned. Nick Director of Operations

Reviewed 5 days ago NEWvia mobile

Visited the hotel with my boyfriend recently. The room was not great... it just looked old and outdated. Nothing special !!! The only thing that keeps that place going is the staff that is very friendly. Many thanks to the girls from reception who were really nice and helpfull and to Pradeep and David in the bar for making the...

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1Thank ColleenRamsay
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear ColleenRamsay Thank you for the review of our hotel. We certainly appreciate your feedback and will be sure to pass on your feedback to the team, especially Pradeep and David Nick Director of Operations

Reviewed 5 days ago NEW

Great location in the heart of Kensington and near several tube stations. The lobby is nice, the hotel itself seems a bit tired. I had a single room which was VERY small. However, it suited my purposes and have no complaints. Decent price. Would even stay there again.

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Helpful?
Thank Bette Ann P
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear Ann P Thank you for the review! Glad you enjoyed our location area and found it easy to get around London. We look forward to seeing you again next time Nick Director of Operations

Farnham, United Kingdom
Reviewed 5 days ago NEW

Very good experience at the Hilton. Staff were friendly and helpful. Would highly recommend this hotel not only for the great service, but its superb location. only downside was that we found it a little noisy during the night, when other guests were opening and closing doors.

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Helpful?
Thank C1009LEbrianm
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Hi C1009LEbrianm Thank you for the review. Great to see you enjoyed your stay with us and that our team were their usual friendly and welcoming selves. We hope to see you again soon Nick Director of Operations

Reviewed 5 days ago NEWvia mobile

Does the job. I'd be pretty miffed if I stayed here on holiday or came with family as there is nothing special about the hotel. However to stay here on business is fine if someone else is paying. Plenty of better places to stay in the city in this price range. It's a reasonable hotel - clean etc but there...

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Helpful?
Thank biahoitam
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear biahoitam Thank you for your review. I am sorry to read of the incident you had on arrival. We will be sure to follow this up with our reception team to ensure it does not occur again. We appreciate that you have a great deal of choice when it comes to hotels in London and glad that you chose...

Singapore, Singapore
Reviewed 5 days ago NEW

I had an excellent stay recently at the London Olympia, having staying there previously on 16 occasions, I was welcomed back and thanked for my loyalty. As a result I was given a complimentary Diamond Member upgrade from my pre-paid single room, this was very much appreciated. I also enjoy the bar at this hotel, good for meetings and the...

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Helpful?
Thank M6647FPmarkv
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear M6647FPmarkv Thank you for staying with us again. We certainly appreciate your return business and glad that we were able to accommodate an upgrade on this stay for you. Look forward to seeing you next time Nick Director of Operations.

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stay at the Hilton London Olympia hotel on bustling Kensington High Street, 2 minute' walk from Olympia Exhibition Centre, 10-15 minutes from Earl's Court Exhibition Centre and Westfield London Shopping Centre. Try our quintessentially British menu in our fabulous interior designed Society Restaurant inspired by the Victorian era or relex and enjoy our delicious cocktails and nibbles in Society Bar. Do business in one of our 10 newly refurbished meeting rooms, unwind in the fitness centre, or enjoy our COSTA coffee shop. Heathrow airport is 14 miles away. ... more   less 

Additional Information about Hilton London Olympia

Address: 380 Kensington High Street, London W14 8NL, England
Region: United Kingdom > England > London
Price Range: €102 - €367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Olympia 4*
Number of rooms: 405
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hilton EMEA, HotelTravel.com, Orbitz, Priceline, Agoda, Cancelon, Odigeo and Travelocity so you can book your Hilton London Olympia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Olympia Hotel London
Hilton Olympia London
London Hilton Olympia Hotel
Hotel Style:
#355 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Olympia staff and other travellers.
12 questions
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Questions? Get answers from Hilton London Olympia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 6th floor can't comment on what would be best”
 of 5 bubbles RoyS361, 5 Dec 2016 | Read review
“Avoid anything in the rear carbuncle”
 of 5 bubbles mikeY7157DV, 1 Dec 2016 | Read review
“Noisey road at front but nice views, awful view at back but quiet- tip- keep curtains closed!”
 of 5 bubbles 205amandat, 29 Nov 2016 | Read review
“Choose non smoking room. Supposedly they have rooms with little balconies.”
 of 5 bubbles , 28 Nov 2016 | Read review
“Street side rooms would get noise from the street. Back side rooms get noise from the AC units. Pick your choice...”
 of 5 bubbles ioupy, 15 Nov 2016 | Read review
5 of 5
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