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The Milestone Hotel

Travellers' Choice award winner
#2 of 1,080 Hotels in London
GreenLeadersSilver level
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The Milestone Hotel
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1,755 Reviews from our TripAdvisor Community

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Showing 1,565: English reviews
Colleyville, Texas
Reviewed 5 June 2014 via mobile

My friend and I and her son and my two sons and daughter (all boys age 9 and daughter age 8) stayed here for two nights. It was an amazing experience in every way. To begin with, I called many hotels in London and this was one of the few that would or could accommodate children with a rollaway bed....

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3Thank LauraLSB
Milestone_Deputy_GM, Manager at The Milestone Hotel, responded to this review

Dear Reviewer Thank you for your lovely review of your family’s stay. I am delighted that we managed to make your visit to London so special. We are very happy to read that you enjoyed all the little touches we provide in the room from slippers to robes for the kids. I am also pleased to read that Jose the...

Bracknell, United Kingdom
Reviewed 2 June 2014

We stayed here last month for our anniversary as a short break. The place is conveniently located and is a treat to be in. It was worth every penny and the staff and service and attention to detail especially the romantic package was excellent. The interiors were plush and luxurious and we just enjoyed everything about our stay. Very highly...

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2Thank 2000R2d2
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thanks you so much for your kind feedback following your romantic break with us here at The Milestone Hotel. I was really pleased that you enjoyed your stay with us and I have passed on your kind words to my great team who always try their best to meet our guests expectations. Please do come and join us again soon....

Amsterdam, The Netherlands
Reviewed 2 June 2014

What a great hotel!!! Just returned from a weekend stay with our dog and was so impressed with the high level of service. The staff made traveling with a dog so easy! They really went above and beyond in their personal attention shown towards us and our dog. The hotel oozes quality in every way and is from now on...

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2Thank Ann S
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I am very appreciative of the very kind words you have written following you and your dogs stay at The Milestone Hotel. Our aim with all our guests is to ensure we try our very hardest to make all of our guests ( and their pets !!) fell at home and meet their expectations. I do hope that you will...

London, United Kingdom
Reviewed 1 June 2014

This hotel is just great! Small, stylish, very nicely maintained and furnished and perfectly located in the heart of London. All the rooms are different and the bar at the ground floor has a very charming bar man offering the "best martinis in town". The staff is very helpful and the rooms are just perfect. Nothing to complain about

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2Thank dota X
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thanks you fo taking the time to write your kind words following your recent stay at The Milestone Hotel. I was delighted that you enjoyed all the facilities and most importantly the service we provided you with. I was glad that you enjoyed the Martini's . I have passed on your comkments to the bar team. Please do join us...

London, United Kingdom
Reviewed 1 June 2014

I came here with my friend.When we arrived we were welcomed by a friendly doorman.All the staff at the Milestone hotel made us feel very welcome.We stayed for a night and woke up and headed downstairs to breakfast it was delightful,we had a full English and were rather full after the delicious breakfast because we couldn't get enough of it.I...

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Helpful?
Thank Katie M
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was so glad to read that you enjoyed your stay with us at The Milestone Hotel. I was delighted that you liked the hotel, the service and especially the great breakfast we serve. I have passed on your kind words to the team and please do come and stay with us again soon. My renewed thanks, Andrew Pike General...

Stellenbosch, South Africa
Reviewed 20 May 2014

I booked the Romantic option: and was it romantic: xxx! Excellent position across from the Kensington Palace Gardens makes for relaxed strolling. Efficient reception and very professional service all round. Attention to detail in the rooms all add up to a great stay: home away from home. The Orangerie is pleasant for a light lunch and the bar is very...

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1Thank Johann S
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for taking the time to leave your kind words following your recent stay with us. I was delighted that you enjoyed your stay with us and please do visit us again. My kindest regards, Andrew Pike General Manager

Derby, United Kingdom
Reviewed 16 May 2014

I've had the pleasure of staying recently at two of the 4 star red carnation hotels (Montague and Rubens) and so was really looking forward to the 5 star Milestone hotel. The welcome is warm and friendly but surprisingly my room wasn't ready so it was off to the bar to wait with a complimentary drink. The bar is great,...

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4Thank JBParks15
New York, NY
Reviewed 13 May 2014

Had a wonderful 5 night stay at the Milestone. The location was convenient and accessible to all the sights. Having the park across the street is so nice. I walked through it almost everyday. The staff was warm, friendly, and so helpful. We loved the turn down service in the evening. I have never been to a hotel with such...

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1Thank Brooke P
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was delighted to read your review following your recent stay at The Milestone Hotel. I was glad that we met your expectations and found the service and hotel facilities to your liking. Please do come and visit us again soon. My best regards, Andrew Pike General Manager

Beaminster, United Kingdom
Reviewed 12 May 2014

From entering through the doors of The Milestone we were cared for so well by the very professional & attentive staff. Every request was dealt with efficiently and always with a smile. In the middle of London this hotel felt like a calm oasis. The décor beautifully traditional. Breakfast was ample and drinking in the bar a pleasure. We made...

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2Thank cds50
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for taking the time to leave your feedback following your recent stay at The Milestone Hotel. I was so pleased to read that you felt the hotel was a " home from home". Please do sample our turndown service on your next stay. As you said you missed out on this treat we provide for our guests. Thanks...

Norwich, United Kingdom
Reviewed 11 May 2014

Quintessentially English hotel with Staff that are without a doubt some of the most professional, dedicated, polite and friendly hotel staff we have had the pleasure to meet. Immediately we were at ease and relaxed. Afternoon Tea was a delightful experience, our suite was outstanding - clean, plenty of space, beautifully dressed - and our Full English breakfast was second...

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3Thank 229Roz
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I would like to thank you so much for your feedback following your recent stay with us at The Milestone Hotel. I was delighted to read that you enjoyed your stay and I have passed on your kind words to Pedro and the team here at the hotel. I look forward to welcoming you back to us again in the...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883. ... more   less 

Additional Information about The Milestone Hotel

Address: 1 Kensington Court, London W8 5DL, England
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: €301 - €547 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, DerbySoft Ltd Shanghai HQ, Priceline and Jetsetter so you can book your The Milestone Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Milestone Hotel London
Hotel Style:
#1 Spa Hotel in London
#2 Luxury Hotel in London
#3 Business Hotel in London
#4 Romantic Hotel in London
#12 Family Hotel in London
#15 Green Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Milestone Hotel staff and other travellers.
32 questions
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Questions? Get answers from The Milestone Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
 of 5 bubbles Mauro021, 18 Jan 2017 | Read review
“If it's a special occasion tell them, they'll make a real fuss over you. We loved the 'English Rose' room on the 5th floor”
  • Midnight feast
  • Momento from room service
 of 5 bubbles Shah_and_Jaya-Ratnam, 15 Jan 2017 | Read review
“Ask for a room with a view”
 of 5 bubbles NPTaylor1987, 10 Jan 2017 | Read review
“i this all rooms is best so choose any one”
 of 5 bubbles chetans147, 8 Jan 2017 | Read review
“Floors on the Kensington Park side might have a view of Kensington Palace.”
 of 5 bubbles Hagelicious, 8 Jan 2017 | Read review
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