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The Milestone Hotel

Travellers' Choice award winner
#2 of 1,090 Hotels in London
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$572*
US$574*
US$574*
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The Milestone Hotel
The Milestone Hotel
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1,856 Reviews from our TripAdvisor Community

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Showing 1,647: English reviews
San Francisco, California, United States
Reviewed 5 days ago NEWvia mobile

An incredible, luxurious stay at the Milestone for 2 nights. Everything exceeded expectations and the whole staff was wonderful. One of the nicest hotel gyms equipped with a sauna and lap pool as well!

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Helpful?
Thank Bryan H
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for taking the time to share your excellent review. We are very proud of our staff, so it is wonderful to read your comments about my staff. Our Health Club offers a great range of facilities, including our resistance heated pool, fitness suite and sauna – I’m delighted you could make use of these. Thank you...

Reviewed 6 days ago NEWvia mobile

Great hotel!! The concierge & hotel staff were incredible! The hotel is In a lovely neighborhood and the facilities are beautiful. Jose, the concierge planned our stay-recommending places to see and restaurants as well as getting us all the necessary tickets and transportation. This was a trip to show London to our 8 year old granddaughter and she loved the...

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Helpful?
Thank barbara o
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for taking the time to write such an excellent review of your recent stay with us at the Milestone Hotel. Rest assured I will be sharing your excellent review with our staff, in particular Jose our Head Concierge for his recommendations. On behalf of the whole team here at the Milestone we hope to welcome you...

upstate ny
Reviewed 6 days ago NEW

Everything here was wonderful, as all the other reviewers have said. Personal attention, beautiful, charming, authentic English surroundings. Great location. Concierge always available and so helpful. Do not miss having a quick meal or a drink in the beautiful bar area. Excellent service, and apparently, where Ralph Lauren gets his design ides!

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Helpful?
Thank momwifesq
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, I was so pleased to read your excellent review on your recent stay here at The Milestone Hotel. It fills me with great joy to learn that you enjoyed your stay and that you appreciated our beautiful and charming English surroundings. I will be sure to pass on your kind words about my bar and concerige staff on...

Washington DC, District of Columbia
Reviewed 1 week ago

I wish this review could from the perspective of someone who is used to luxury travel. However, for my wife and me, three nights at the Milestone, from April 10-13, marked a dramatic upgrade from our usual North American Hiltons, Marriotts and Hyatts. What I can say is that, since this was intended to be such an unprecedented indulgence for...

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Helpful?
Thank Traveletcetera
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for sharing this excellent review of your stay at The Milestone Hotel. I am very pleased to see that you had a fantastic stay; in particular I am thrilled that you consider my staff to be the best hotel staff ever. We pride ourselves on our personalised service, so it is always brilliant to see that...

Washington, DC
Reviewed 1 week ago

Ended up with a bargain room looking at inner court. Compact but luxury bathroom and deluxe room amenities made it quite pleasant. Quiet, adjacent to Kennsington Park, easy Tube connections on major lines. Staff agreeably solicitous, always chipper.

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Helpful?
Thank GeneWashington_DC
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for taking the time to share your brilliant review on your experience with us. I will be certain to share this fantastic review with the whole of the team and we hope to welcome you back to The Milestone Hotel in the very near future. Best wishes Andrew Pike

Reviewed 1 week ago via mobile

My cousin and I stayed at the Milestone for a week and were blown away . The service was outstanding. The staff was so friendly and personable . The restaurant excellent!! Loved returning at the end of our day.

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Helpful?
Thank Linda W
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you so much for such a wonderful review and we're so pleased you enjoyed the experience - I'll be sure to let the team know. We very much look forward to welcoming you back in the future. Best wishes, Andrew Pike.

Augusta, Georgia
Reviewed 1 week ago

My wife and I stayed there four nights on vacation. Best hotel I've stayed at in London. Great location at the west end of Hyde Park. About a three minutes walk to the underground station. Staff was incredibly attentive and helpful without being overwhelming. Lovely bar and sitting lounge to relax in. Absolutely no noise from the street, occasionally heard...

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Helpful?
Thank traumaknight
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for sharing your recent experience at The Milestone Hotel. To see that you consider the Milestone hotel as the best hotel you have ever stayed at in London, is the best piece of feedback my team and I could hope for. I am sorry at the same time to learn that you had an issue with...

Reviewed 1 week ago

I've stayed in hotels around the world, and I've never had a better stay. The staff was so helpful, friendly and attentive, especially Andrea the concierge. Lovely room, wonderful amenities, perfect service every time. I'm recommending the Milestone to everyone I know!

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Helpful?
1Thank Ann C
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for taking the time to write this fantastic review on your recent stay here with us at The Milestone Hotel. I am extremely happy to see that it was my staff that took your experience to another level during your stay, I will be sure to pass on your brilliant feedback to the whole team and...

A TripAdvisor Member
2 reviews
4 helpful votes
Reviewed 2 weeks ago via mobile

I recently stayed at The Milestone with my three children and cannot rave enough about the outstanding service, gorgeous rooms,and exquisite food! The staff (high praise to Leo, Steve, and Pedro) go out of their way to make you feel at home. They are genuine and sincere about it and you can feel the pride they take in their jobs....

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Helpful?
4Thank A TripAdvisor Member
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, I was thrilled to learn that you enjoyed your experience with us and that my team were very genuine and sincere and ultimately made you feel at home. There is absolutely no better way to start your day with a nice hearty full English breakfast and I am delighted to see that you found our breakfast to be...

Reviewed 2 weeks ago via mobile

By far, the best hotel experience to this day!! Amazing staff! Everyone at the hotel was super friendly & helpful. Thank you for making our stay so enjoyable. Looking forward to coming back very soon!

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Helpful?
Thank Haleh A
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for sharing this excellent review of your stay at The Milestone Hotel. To see that you considered your experience with us by far the best, is truly best piece of feedback my team and I could hope for. I’m glad you’re already planning on returning to The Milestone Hotel, we look forward to welcoming you back...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Afternoon Tea
Afternoon Tea
Cuisines: British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883. ... more   less 

Additional Information about The Milestone Hotel

Address: 1 Kensington Court, London W8 5DL, England
Region: United Kingdom > England > London > Kensington and Hyde Park
Price Range: €366 - €1,020 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Expedia, Orbitz, Priceline, Travelocity, Agoda, HotelsClick, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your The Milestone Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Milestone Hotel London
Hotel Style:
#1 Spa Hotel in London
#2 Luxury Hotel in London
#3 Business Hotel in London
#4 Romantic Hotel in London
#12 Family Hotel in London
#16 Green Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Milestone Hotel staff and other travellers.
34 questions
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See all questions (34)

Questions? Get answers from The Milestone Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet room away from street was lovely”
lilyeee, 26 Apr 2017 | Read review
“Check for a good view, some have a minimal view”
jashalcyon37, 23 Apr 2017 | Read review
“All rooms are unique. Check the website to see the variety of decors, and communicate any preferences in advance.”
Traveletcetera, 20 Apr 2017 | Read review
“Larger rooms view outer areas; quieter rooms view other rooms.”
GeneWashington_DC, 20 Apr 2017 | Read review
“city view from the top floor”
kusoo1973, 25 Mar 2017 | Read review
5 of 5
Booking.com
US$572* /night
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Hotels.comUS$574
Expedia.comUS$574
TripAdvisorUS$572
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*Disclaimer
Prices are for 1 room, 2 adults
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