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The Piccadilly London West End

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Piccadilly London West End
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515 Reviews from our TripAdvisor Community

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Showing 455: English reviews
Crewe, United Kingdom
Reviewed 2 February 2016

Booked a week end in London for our 25th Wedding Anniversary. We booked The Piccadilly London West End and couldn't have been pleased with our choice. On arrival the staff were so friendly. We went to The Lion King the first night to come back and find the staff had made a "Happy Anniversary" on our bed in petals, left...

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4Thank FranandGlen
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Fran and Glen, Thank you for your kind review. Firstly, I would like to congratulate you for your 25th Wedding Anniversary! I am so thrilled to hear how memorable your stay at The Piccadilly London West End, was. We are always looking for ways to improve our guests experience by adding 'small but sweet' touches. With The Lion King,...

Liverpool, United Kingdom
Reviewed 1 February 2016

This is my second stay at this impressive hotel and I cannot recommend the accommodation highly enough. Superb location as I have to visit Pall Mall on business monthly so its a short walk to my location of work. Rooms are excellent with everything supplied you would need or require when spending time away from home. The staff on reception...

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4Thank Kevin M
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Kevin, Thank you for your lovely review on The Piccadilly London West End. I am so happy to hear how much you enjoyed your stay and the convenient location, only a short walk from Pall Mall. We are trying our best to offer the home away from home feel for our guests, and is a pleasure to hear how...

Reviewed 31 January 2016

I'm from the Philippines and I have been planning to go to London for years now. I'm so glad that I decided to pick this place for the duration of my stay since my vacation was centered on watching as many shows as I can. As there entails a lot of walking for my whole trip, it helped me save...

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4Thank Angeli M
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Angeli, Thank you for your lovely feedback. Indeed, our location is very special and something we like to mention. We are walking distance between restaurants and theatres, many London attractions, and much more. Our staff are service driven with a great amount of knowledge on the streets of London, in order to recommend things to do and how to...

Los Angeles, California
Reviewed 31 January 2016

I am from LA and I stayed here for my trip in London to visit a friend and she recommended for me to stay in this hotel and I am glad I did. The place is beautiful and the customer service is excellent. This place is a nice place to stay when you just want to get away from home...

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5Thank Kate O
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Kate, Thank you for taking the time to review our hotel. We are pleased to hear you enjoyed your trip to London from LA. We are hoping to create the home away from home experience at The Piccadilly London West End as we want our guests to be comfortable whilst they are in the busy city. We hope to...

Glasgow, United Kingdom
Reviewed 31 January 2016

Stayed here for 3 nights, the hotel is in a great hotel on Shaftesbury Avenue right in the middle of theatre land. The hotel staff are friendly, polite and courteous and nothing is to much trouble and your are greeted with a smile on entering or exiting the hotel. The rooms are excellent and well cleaned with tea/coffee making facilities...

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3Thank Barrie D
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Barrie, Thank you for your excellent review. We are so delighted to hear the positive experience you had when you stayed with us at The Piccadilly London West End. It is with great pleasure to be offering you the services we have in this hotel, located in the heart of London. We are glad to hear you made use...

Galway, Ireland
Reviewed 29 January 2016

Recently stayed here for a three day trip to London, I cannot recommend the accommodation highly enough ! As a theatre goer I wanted to stay central to all of the west end highlights. I saw 5 shows during my trip with 4 of the theatres being within 2 minute walk. The location is flawless and well lit at night,...

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3Thank Mark F
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Mark, Thank you for your lovely review, especially about how comfortable our beds are. I am so pleased to see how impressed you are with the overall service, with a warm and friendly greeting when you entered the building. We are still making more improvements to the hotel and it would be great to welcome you back again soon....

Worthing, United Kingdom
Reviewed 26 January 2016 via mobile

Stayed for two nights at this great hotel. Fantastic position in Shaftesbury ave, perfect for shows, shopping, restaurants and the underground. Lovely modern room with big comfortable bed. Tea, coffee, biscuits and fresh fruit in the room. Bathroom small but has all you need including under floor heating. Friendly helpful staff. Will definitively be staying here again.

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4Thank HappyGiles
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Giles, Thank you for taking the time to write your review. We are so pleased to hear how much you enjoyed your stay with us and the benefits of staying here. I hope you had a successful shopping trip and enjoyed the show. Our 'small but sweet' extras are important for our guests to experience an overall positive service,...

Carlisle
Reviewed 25 January 2016

The rooms are very well appointed (I have stayed there twice), can be good value although as always in London rates vary every night. Very polite and caring staff. Convenient location and will certainly stay there again. I am told the mini bar prices are coming down although when I stayed they were rather steep. Nice to have an iron...

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3Thank David W
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear David, Thank you for your lovely review. The team and I, are happy to hear you have stayed with us before and that you are so positive about the overall experience. We are growing well as a team which helps to offer a great service to our guests to ensure everyone has a comfortable and smooth stay. We look...

East Grinstead, United Kingdom
Reviewed 24 January 2016 via mobile

Positives: Great new refurb. All still new and modern looking. Good value for a central location hotel. Double beds (large) really comfy with fantastic feather duvets and pillows. Negatives: Bathroom not great for female clients....no surface space for cosmetics. Tea tray on a glass shelf in a wardrobe... not ideal for making a drink. New coffee machine.. Great. Considering this...

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Thank browniecookie
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Browniecookie, Thank you for your important feedback. Having recently refurbished the property, we are always looking for ways to improve. Being so central has so many positives and we are so proud to be in the heart of London. We do have a few different room categories which are priced differently. I would definitely recommend booking a club room...

Reviewed 23 January 2016 via mobile

I stayed overnight in the hotel whilst on a business trip and thought it was first class. It is a very good location for much of the London night life and in easy walking distance of many excellent restaurants. The room was excellent and the bed amazingly comfortable. There were a lot of very nice touches in the room with...

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2Thank TAF11
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear TAF11, Thank you for your kind review. This acts as a great motivator for the team as we love to hear how much our guests have enjoyed their stay with us. We hope this wasn't the first and last time you will be staying with us, perhaps even on a leisure trip. Having such a central location is important...

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11/06/2017 12/06/2017
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Staying in Soho

Neighbourhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighbourhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Modern hotel; multilingual staff; situated in the heart of theatre land; near Piccadilly Circus, Leicester Square; restaurants. ... more   less 

Additional Information about The Piccadilly London West End

Address: 65 - 73 Shaftesbury Ave | Piccadilly, London W1D 6EX, England (Formerly Shaftesbury Premier London Piccadilly Hotel)
Region: United Kingdom > England > London > Soho
Price Range: €248 - €564 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Piccadilly London West End 5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Best Western London
London Best Western
The Piccadilly London West End
Hotel Style:
#8 Spa Hotel in London
#16 Luxury Hotel in London
#241 Romantic Hotel in London
#337 Business Hotel in London
#352 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Piccadilly London West End staff and other travellers.
23 questions
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Toronto Canada
10 months ago
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over a year ago
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Questions? Get answers from The Piccadilly London West End staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner suite”
C4759OBdavidb, 4 May 2017 | Read review
“I was on the rear side of the hotel. Not much of a view. It was a little noisy, but I imagine front facing rooms could get loud.”
Bucky_B93, 1 May 2017 | Read review
“Quiet Room 305”
SharleneM_12, 30 Apr 2017 | Read review
“Rooms at the rear of the hotel will be quieter as not overlooking Shaftesbury Avenue.”
  • Personal touch that is a feature of this hotel.
johnfbobrien, 27 Apr 2017 | Read review
“I have no experience of other rooms. We were on 1st floor, corner suite facing Shaftesbury Avenue and were not disturbed by any noise.”
CGLC70, 27 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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