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The Piccadilly London West End

671 reviews
#29 of 1,077 Hotels in London
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Traveller (190)
Room & Suite (231)
Dining (31)
Overview
  • Excellent81%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible0%
Travellers talk about
“west end”(67 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
All hotel details
Offers from The Piccadilly London West End
Special Offer: Stay 3 Nights Get 10% Off
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Reviews (671)Write a Review
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Reviewed 5 July 2016 via mobile

My husband and I had the best 2 night stay in this hotel. The service was outstanding, all staff went above and beyond to make our stay comfortable and happy! Bed was super comfortable, the shower/bath perfect, lots of lovely personal touches and then of...More

Thank henjen
Response from Remus O, General Manager at The Piccadilly London West EndResponded 11 July 2016

Dear Jen, Thank you for your wonderful review on the hotel. The team and I were thrilled to see you and your husband enjoyed the two night stay at The Piccadilly London West End. The staff are service driven, always looking for ways to improve...More

Reviewed 5 July 2016

this hotel is in the heart of London. Easy access to the tube and within walking distance to theaters , pubs and restaurants. nice touch when you arrive, serving a nice glass of prosecco. Hotel room included a cellular phone to call home free !!!...More

Thank nelson n
Response from Remus O, General Manager at The Piccadilly London West EndResponded 11 July 2016

Dear Nelson, Thank you for your excellent review on the hotel. Our 'handy' devices in the rooms have had a great impact on our guests with lots of positive comments being made. We are the first company in London to have the 'handy' devices installed...More

Reviewed 5 July 2016

We are very disappointed with this hotel. We expected a boutique hotel, but it is not a 5 star hotel. The air conditioning in the rooms were not well regulated, the staff was not friendly (in general), the shower was not good etc. So it...More

2  Thank Mary212011
Response from Prashant M, Manager at The Piccadilly London West EndResponded 12 July 2017

Dear Mary212011, Thank you for your feedback We appreciate your comments however unable to locate your details on our records hence would like to request you contact us on fom@thepiccadillywestend.co.uk in order to understand the challenges you faced for future improvements. Hope to hear you...More

Reviewed 4 July 2016 via mobile

Fantastic staff, nice modern room. Was given a free upgrade to a suite as was a birthday stay. Excellent facilities. Location perfect if you want to see a show, or if you just want to wander around the west end. I will be back when...More

Thank Davidstays
Response from Remus O, General Manager at The Piccadilly London West EndResponded 5 July 2016

Dear David, Thank you for posting an excellent review. Although we are not able to offer upgrades to all our guests, and this tends to be on a rare occasion, it is wonderful to see you managed to take advantage of the hotel facilities. Our...More

Reviewed 3 July 2016 via mobile

I needed a place to stay because of a late work day in London. My typical commute is two hours door-to-door. When I need to work late this is definitely a great place to stay. It's close to my office and it had all the...More

Thank MissMic
Response from Remus O, General Manager at The Piccadilly London West EndResponded 5 July 2016

Dear Miss Mic, Thank you for posting a wonderful review. We have many guests stay with us for several reasons, and our location makes it a number one option for most. If you ever need to stay in town late, you are always more than...More

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Traveller (190)
Room & Suite (231)
Dining (31)
Pool & Beach (4)
Hotel & Grounds (204)
Bathroom (1)
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Restaurant
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Spa
Details
Price range
US$230 - US$599 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in London
#29 Luxury Hotel in London
#240 Romantic Hotel in London
#336 Business Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
US$230 - US$599 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in London
#29 Luxury Hotel in London
#240 Romantic Hotel in London
#336 Business Hotel in London
Room types
Non-Smoking Rooms
Nearby
Soho
The go-to district for a good time in London, Soho
hosts a wealth of world-class theatres and a
compelling lineup of cafes, restaurants, pubs, bars,
and clubs. At Soho's core is London's original Red
Light District and the epicenter of the LGBT scene –
and thus the city's hottest nightlife. For shopping
enthusiasts, Soho is not only the home of London's
greatest concentration of boutique shops, but also the
...More
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