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Strand Palace

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Traveller (686)
Room & Suite (85)
Videos (1)

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About

#232 of 1,170 hotels in London
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 788 bedrooms and offers a guest service centre and gym for guest use. For in house dining, guests can visit Haxells Restaurant & Bar, the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy modern British cuisine with modern art deco decor throughout the restaurant, bar, afternoon tearoom and private dining room. With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Housekeeping
Room service
Safe
Telephone
Coffee / tea maker
Cable / satellite TV
Bath / shower
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Classic
Languages Spoken
English, French, Chinese, Estonian and 4 more
Hotel links
Special Deal:Free breakfast with your stay
1,398Review20Q+A100Room tips

Reviews
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Tiffanie C wrote a review Yesterday
1 contribution
We had an amazing stay! The room, the hotel restaurant, the bars were beyond expectation! Hemex and Juan in the haxxell restaurant made us feel very welcomed! We loved the gin palace as well, unfortunately they were closed 2 days of the days we were here but the main bar was an excellent alternative!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tyler wrote a review Dec 2023
2 contributions2 helpful votes
Hotel's Favourite
I arrived just before 5pm, already late for a business event so I checked in and asked to leave my luggage in the luggage room, so I could race away. The doorman realised that I'd gotten lost on the way to the luggage room and was so helpful in proactively showing me the way; then he realised I had a room, and offered to take my bag up to my room for me so I didn't have to faff when I got back later that night. It was so appreciated. When I got back later than evening, I arrived at the room to find it absolutely spotless. The man at check-in, Ravnak (sorry if I've spelt this incorrectly!) , gave me a complimentary upgrade to a twin room which was great and the room was well furnished. They provide 2 reusable water bottles and filling stations throughout the hotel, so you can always access fresh water whilst remaining green and there's an umbrella in the room you can use, as well as a safe, hangers, iron + board, and hairdryer (along with the usual tea facilities). The room was spotless, including the bathroom. In fact, the shower was so clean I didn't realise a bath sheet had been folded up at the bottom for me to lay on the floor, and I absolutely soaked it (sorry, housekeeping..) but its a testament to just how pristine it was. The bed was incredibly comfortable and the breakfast the next morning was lovely. It's served as a buffet style which is absolutely fine for when you're half awake in the morning like I am and the options are relentless for want of a better word. Checkout was smooth, and about an hour later I realised I'd left my toothbrush and toothpaste in the bathroom. I called reception to see if they could locate them for me and I'd return at 1pm, they were brilliant. They called me back once they located them, and had them ready for me to pick up when I went back. I haven't found a single thing from my experience that I would want to improve, and I felt very lucky to have been able to stay at this hotel for business. I'd come back for a personal trip too, as its excellently situated for a day around London.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Strand Palace, Guest Services / Front Office at Strand Palace
Responded 8 Dec 2023
Dear Tylerd92413, Your feedback on your recent stay brings us great joy. It's gratifying to know that our efforts are being acknowledged and valued. We look forward to welcoming you back soon. Thank you for choosing Strand Palace for your accommodation. Best Regards, Eva
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pedro wrote a review Yesterday
Hastings, United Kingdom4 contributions
Lovely hotel and super friendly staff! Clean and tidy! Situated perfectly for Covent Garden and all the theatres shopping restaurants etc. Only downside was one of the lifts was out of order which made it very busy at peak times ie breakfast and check out, would definitely stay again!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Strand Palace, Guest Services / Front Office at Strand Palace
Responded yesterday
Dear Guest, Thank you for your kind words about your recent stay at our hotel! We're delighted to hear that you found our hotel lovely and our staff super friendly. We're also pleased that you found the hotel clean and tidy, and that our location was perfect for exploring Covent Garden and the nearby attractions. We apologize for the inconvenience caused by one of the lifts being out of order during your stay. We understand that this may have made peak times busier than usual, especially during breakfast and check-out. We appreciate your understanding and patience in this matter. We're glad to hear that despite this inconvenience, you would still choose to stay with us again. We look forward to welcoming you back for another enjoyable stay in the future! Best regards, Shashank
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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surreygirl2018 wrote a review 17 Mar
Virginia Water, United Kingdom25 contributions10 helpful votes
I wanted a hotel close to Covent Garden as I was visiting alone for the opera. I stayed 2 nights and had a deluxe room. I paid a reasonable price and was slightly dubious as in my experience London hotels are not great. However, wow! I was blown away by how lovely this hotel was from its art deco elegant interior and great restaurant and bar facilities ( sadly not used). The room was on the slightly small size but had a lovely bathroom, robe and nice toiletries. Absolutely everything included in the minibar ( inc half size bottles of red/white wine, spirits etc) was free. Also there was added packets of chocolates, cookies and crisps in the room….all complimentary! This made it feel very special and great added value. The bed was so comfy and the room was quiet ( I had added to the booking requests that I would like a quiet room). Breakfast was great although very busy and as others have noted I had to wait to be seated, but that wasn’t a big deal. Great selection. I’m staying in London again in April and didn’t hesitate to book the Strand Palace, and I have joined the membership programme. The staff were all lovely, and attentive. The area seems very safe and is literally around the corner from Covent Garden with lots of other lovely places to eat and drink and fabulous shops. I’m really looking forward to visiting again in April. I’m only in a ‘cosy double’ next time, but I’m very hopeful it will be lovely! Thank you Strand Palace.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: If you can afford it, go for a deluxe room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Strand Palace, Guest Services / Front Office at Strand Palace
Responded 2 days ago
Dear Guest, Thank you for sharing your fantastic experience at the Strand Palace Hotel! We're thrilled to hear that you enjoyed your stay, particularly the elegant interior, complimentary minibar, and special amenities in your deluxe room. We're glad you found the bed comfy and appreciated the quiet room as per your request. It's wonderful that you enjoyed the breakfast selection and felt the area was safe and convenient. Thank you for choosing to stay with us again in April and for joining our membership program. We're excited to welcome you back and ensure another lovely stay. Best regards, Shashank
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eilon S wrote a review 17 Mar
Tel Aviv, Israel3 contributions
Stayed between March 7 and 10 . Arrived for vacation solo. I booked the single room bed with extra space. Before I detail my review I want to mention Daniel from the reception (afternoon shift). Daniel solved all the issues I had with my room. He was patient, friendly and in the most basic way he listened to my problems. Thank you Daniel for everything! So back with the room. The room was clean and nice. One of the problems I found in the room was that there was no door separating the bed room with the toilet. Thus the sunlight from the toilet window woke me up very early. Then I went to Daniel from reception who assists me twice in changing my room to one that fits exactly my needs. The hotel location is amazing, just 3 minutes walk from covent garden train station. I gave 4 stars as the hotel is classic 4 stars hotel.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Strand Palace, Guest Services / Front Office at Strand Palace
Responded 2 days ago
Dear Guest, Thank you for your recent stay and for sharing your feedback. We're glad to hear that Daniel from reception provided exceptional service and resolved any issues with your room. We apologize for the inconvenience of the sunlight waking you up early and are pleased that Daniel was able to assist in finding a more suitable room. We're delighted that you found our hotel's location amazing and convenient. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future. Best regards, Shashank
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Melanie W wrote a review 17 Mar
3 contributions1 helpful vote
Despite the rude manager on the desk at Breakfast, Manideep rescued the visit and was so kind and helpful to my guest and daughter. Bought us coffee and cutlery so we could all have breakfast as we were seated at a table with nothing on it by the rude manager.
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Date of stay: March 2024Trip type: Travelled on business
Room Tip: Leave plenty of time for everything, very busy hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Strand Palace, Guest Services / Front Office at Strand Palace
Responded 2 days ago
Dear Guest, Thank you for sharing your feedback with us, and we sincerely apologize for the negative experience you had with the manager at breakfast. This behavior is not reflective of our standards of service, and we take your concerns seriously. However, we're delighted to hear that Manideep stepped in to rescue the situation and provided kind and helpful assistance to you, your guest, and your daughter. It's heartening to know that he went above and beyond to ensure your comfort by bringing you coffee and cutlery so you could enjoy breakfast together. We will address the issue with the manager to prevent such incidents in the future, and we will also recognize Manideep for his exceptional service. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. Best regards, Shashank
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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teamallenby wrote a review 17 Mar
Dunfermline, United Kingdom8 contributions3 helpful votes
Excellent stay, superior room with breakfast. Room was well equipped (safe, iron, hairdryer) and nice size for a London hotel. Breakfast was very good and the hot buffet was plated by the staff. Location was fantastic, 2min walk to Covent Garden and 1 min to Waterloo Bridge. Several theatres 1-5 min walk. The hotel staff were friendly and welcoming, The amenities were very good with a choice of restaurants / bars, gym, vending machines and refill water dispenser for the complimentary water bottle. We will definitely return to the Strand Palace👍
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Strand Palace, Guest Services / Front Office at Strand Palace
Responded 2 days ago
Dear Guest, Thank you for your excellent review! We're thrilled to hear that you had a superior stay with us and that you found your room to be well-equipped and spacious for a London hotel. It's fantastic to know that you enjoyed the breakfast, with the hot buffet plated by our attentive staff. we're glad that you enjoyed our amenities, including the choice of restaurants/bars, gym, and complimentary water refill station. Your kind words mean a lot to us, and we can't wait to welcome you back to the Strand Palace Hotel in the future. 👍 Best regards, Shashank
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mary F wrote a review 16 Mar
9 contributions
Absolutely lovely bar! My favorite place to grab a drink after a show. Every cocktail is unique and full of character, and I especially love the ones created by Tirupati (the floral ones) — complex and delicious, every single one. Definitely recommend!!!!!
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Strand Palace, Guest Services / Front Office at Strand Palace
Responded 2 days ago
Dear Guest, Thank you for your glowing review of our bar! We're delighted to hear that you find it to be absolutely lovely and your favorite place to grab a drink after a show. It's fantastic to know that you enjoy the unique and character-filled cocktails, particularly the floral ones created by Tirupati. We're thrilled that you find them complex and delicious, making every single one a delight to savor. Your recommendation means the world to us, and we truly appreciate your kind words. We can't wait to welcome you back for more memorable moments at our bar in the future. Best regards, Shashank
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julia V wrote a review 16 Mar
1 contribution1 helpful vote
Mayank & hemex fantastic barmen!!! Made us feel special and wonderful. Knew their knowledge of drinks and cocktails but they did push it. Allowed us to smell and try before buying. Again wonderful sense of humour too! Would definitely recommend the bar!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Strand Palace, Guest Services / Front Office at Strand Palace
Responded 2 days ago
Dear Julia, Thank you for sharing your wonderful experience at our bar! We're thrilled to hear that Mayank and Hemex provided excellent service and made you feel special during your visit. It's fantastic to know that they demonstrated their knowledge of drinks and cocktails while also allowing you to smell and try before purchasing. We're delighted that their wonderful sense of humor added to the enjoyment of your time at the bar. We truly appreciate your recommendation and are delighted that you had such a positive experience. We look forward to welcoming you back for more memorable moments in the future. Best regards, Shashank
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anna G wrote a review 16 Mar
1 contribution1 helpful vote
Hemex at the bar rocks. Absolutely adore him. Great conversation especially for a solo traveler. Such a great hotel in a perfect area. If you’re coming to see a ballet or an opera like I was, this hotel is a quick 5 minute jaunt away from the Royal Opera House! Absolutely loved my stay.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Strand Palace, Guest Services / Front Office at Strand Palace
Responded 2 days ago
Dear Guest, Thank you for sharing your fantastic experience with us! We're thrilled to hear that Hemex at the bar made your stay so enjoyable. Providing great conversation, especially for solo travelers, is something we aim for, and we're delighted that Hemex exceeded your expectations. It's wonderful to know that you found our hotel to be in a perfect area, especially for those attending performances at the Royal Opera House. We're glad our convenient location added to the enjoyment of your stay. We truly appreciate your kind words and are delighted that you loved your stay with us. We look forward to welcoming you back for another fantastic experience in the future. Best regards, Shashank
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€200 - €331 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
strand palace hotel london, hotel strand palace, strand palace london, strand hotel london
LOCATION
United KingdomEnglandLondonCovent Garden
NUMBER OF ROOMS
788
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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STRAND PALACE - UPDATED 2024 Hotel Reviews & Price Comparison (London) - Tripadvisor

Frequently Asked Questions about Strand Palace
Which popular attractions are close to Strand Palace?
Nearby attractions include Covent Garden (0.2 km), The Lion King (0.1 km), and SANDEMANs NEW Europe - London (0.2 km).
What are some of the property amenities at Strand Palace?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Strand Palace?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Strand Palace?
Conveniently located restaurants include Bustronome, Plume Wine Bar, and Frog By Adam Handling.
Are there opportunities to exercise at Strand Palace?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Strand Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Strand Palace offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Strand Palace?
The staff speaks multiple languages, including English, French, German, Italian, Chinese, Urdu, and Estonian.
Are there any historical sites close to Strand Palace?
Many travellers enjoy visiting Houses of Parliament (1.3 km), Tower of London (3.1 km), and Churchill War Rooms (1.1 km).
Is Strand Palace accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.