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DoubleTree by Hilton Hotel London - West End

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Traveller (697)
Room & Suite (296)
Dining (34)
Overview
  • Excellent30%
  • Very good41%
  • Average18%
  • Poor7%
  • Terrible4%
Travellers talk about
“british museum”(323 reviews)
“west end”(357 reviews)
“southampton row”(64 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel London - West End
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from DoubleTree by Hilton Hotel London - West End
Special Offer: 25% off* - Summer Sale
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,424)
There are newer reviews for DoubleTree by Hilton Hotel London - West End
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3,107 results
Traveller rating
962
1,159
581
254
151
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962
1,159
581
254
151
Show reviews that mention
All reviewsbritish museumwest endsouthampton rowholborn tube stationwarm cookieswelcome cookiedouble treecovent gardenon arrivalexecutive roomrussell squarean upgradeafternoon teaexcellent locationbreakfast was excellentfamily roomkings cross
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11 - 15 of 3,107 reviews
Reviewed 1 week ago

This started off quite well - Historical, well appointed building in excellent location (British Museum 7 mins, Waterloo Bridge 15 mins walk), nice and airy reception, warm cookies offered... So far to the good things I had booked a "Premium Deluxe Double" - here is...More

Thank Grantig
Response from Iwona R, on behalf of the staff at DoubleTree by Hilton Hotel London - West EndResponded 1 week ago

Dear Helmut, I offer my sincerest apologies for the less than satisfactory experience that you had at our property on this occasion. I understand how disappointing it must be when the standard of your stay is not equal to that which you expect, and please...More

Reviewed 1 week ago

There is not much to say about this hotel. Very quiet (if at the back) and very comfortable. Good sized bed and good water pressure in the shower, although I did need to leave it running for a while to get hot water through. I...More

Thank GFrankers
Response from Iwona R, on behalf of the staff at DoubleTree by Hilton Hotel London - West EndResponded 1 week ago

Dear GFrankers, Thank you for staying with us at our hotel. I appreciate your honesty. We look for reviews to provide insight into our hotel and our guest room is an area we are actively examining. In order to avoid any future disappointment we would...More

Reviewed 2 weeks ago

I am a longtime Hilton Honors member. I was very disappointed by my first booking with booking.com I booked the DoubleTree Hilton using booking.com because it was cheaper. We paid in advance for a Deluxe Premium Double Room. When we arrived, they placed us in...More

1  Thank mdinonno
Response from Iwona R, on behalf of the staff at DoubleTree by Hilton Hotel London - West EndResponded 1 week ago

Dear mdinonno, Thank you for your comments about your stay at our hotel. We always appreciate hearing from our guests, especially about areas where we can do better. Your review gives us the chance to make it right by better understanding our guest’s expectations. We...More

Reviewed 2 weeks ago

All the good things I have to say about this hotel (and there are many) are ruined by the teenie tiny tiny miniature small rooms. Unless you are tiny or don't mind confined spaces book somewhere else. The description the website gives about a spacious...More

1  Thank balshawr
Response from Iwona R, on behalf of the hotel at DoubleTree by Hilton Hotel London - West EndResponded 2 weeks ago

Dear balshawr, Thank you for your comments in regards of your recent stay with us. Thank you for sharing your positive comments with us which I have gladly passed on. I was so glad to read that you enjoyed your stay in majority of the...More

Reviewed 2 weeks ago

This is an older hotel that has been renovated and is now operating as a Doubletree. Location is very convenient to the British Museum and other attractions in the Russell Square area. Cost was reasonable for London. Staff was nice, friendly, and helpful - in...More

Thank David G
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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$193 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#141 Centrally Located Hotel in London
#231 Business Hotel in London
#198 Mid-range Hotel in London
#235 Classic Hotel in London
#471 Quiet Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$193 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#141 Centrally Located Hotel in London
#231 Business Hotel in London
#198 Mid-range Hotel in London
#235 Classic Hotel in London
#471 Quiet Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (697)
Room & Suite (296)
Dining (34)
Business Centre & Event Rooms (6)
Nearby
Bloomsbury
Snuggly nestled within Central London is academic and
leafy Bloomsbury, an area that boasts walking distance
access to many of London's most popular attractions.
It is also home to some of Britain's most celebrated
museums, including the must-see British Museum.
Despite an understandable popularity with students,
tourists and day trippers, vast sections of Bloomsbury
retain a quiet, residential feel year round and
...More
Questions & Answers
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yysuzanne
26 June 2018|
AnswerShow all 4 answers
Response from hbyerly | Reviewed this property |
Included (free) for Gold.
0
Votes
yysuzanne
26 June 2018|
AnswerShow all 4 answers
Response from Jill_parkin | Reviewed this property |
The hotel serves a buffet style breakfast which in my opinion was of average quality.
0
Votes
Joan T
15 June 2018|
AnswerShow all 8 answers
Response from Karan S | Property representative |
10 minutes walking from the hotel.
0
Votes
Room Tips
"not all rooms are created equal. ask for a room away from construction/renovations, with plenty of natural..."
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"hotels at rear do not over look road and therefore could be quieter"
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"Don't book if you need spacious rooms"
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"Choose another hotel, not a different room"
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