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DoubleTree by Hilton Hotel London - West End

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Traveller (765)
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Dining (45)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Special Offer:2X Points Package
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Location
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Getting there
London City Airport12 km
Heathrow Airport24 km
Holborn4 min
Russell Square5 min
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Neighbourhood
Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
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Reviews (3,506)
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3,181 results
Traveller rating
975
1,175
600
270
161
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LanguageEnglish
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975
1,175
600
270
161
Show reviews that mention
All reviews british museum west end southampton row holborn tube station warm cookies welcome cookie double tree covent garden on arrival russell square an upgrade twin room afternoon tea excellent location breakfast was excellent central location family room
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1 - 5 of 3,181 reviews
Reviewed yesterday

As a Hilton Honours member, I was appalled at the standard of this hotel. The toilets adjacent to the bar area had not been attended to for some time as paper tissues were strewn all over the floor. We stayed for 2 nights and on...More

1  Thank Daydream14424103033
Hotel's Favourite
Reviewed 21 March 2018

This was our second visit to the hotel. The hotel upgraded us to an Apartment following the first visit which was not pleasant and honestly, they rolled the carpet out with customer service which is what I expect from the Hilton group. We were greeted...More

1  Thank LifewithWesley
Response from Phillippe D, General Manager at DoubleTree by Hilton Hotel London - West EndResponded 25 March 2018

Thank you for taking the time to tell us about your recent stay. We are delighted to know the services here at Doubletree by Hilton London West End have exceeded your expectations. We make every effort to ensure you have an enjoyable stay and feedback...More

Reviewed yesterday

A great location could walk to lots of places of interest. Room was clean and bed comfortable. Staff friendly and helpful. Breakfast was good, We also ate in the restaurant in the evening found the food to be pretty average so a bit of a...More

Thank Carole W
Reviewed 4 days ago via mobile

Let’s start with the positive. Comfy bed. Free to use safe in the room. Young Italian girl on front of desk very helpful. Although under a lot of pressure with complaints due to renovation work. Booked this through Booking.com as cheaper than using Hilton honours....More

Thank johncX1207WS
Response from IwonaR815, on behalf of the staff at DoubleTree by Hilton Hotel London - West EndResponded yesterday

Dear johncX1207WS, Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for...More

Reviewed 5 days ago via mobile

I took my daughter to London 2 years ago for the first time to celebrate her 5th birthday. So when she asked to go back to London to celebrate her 7th birthday - given our previous experience I was keen to book here again and...More

Thank BrionyParrott
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carlieivy
4 November 2018|
Answer
Response from laural210389 | Reviewed this property |
My husband contacted the hotel and told them it was my birthday before we arrived. They left chocolates and cakes in our room one eve when returned from a show! Lovely gesture.
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Dange2010
15 September 2018|
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Response from Aodhanga | Reviewed this property |
No. There’s no executive lounge. Not sure about breakfast x
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yysuzanne
26 June 2018|
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Response from hbyerly | Reviewed this property |
Included (free) for Gold.
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