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Hilton London Metropole

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Traveller (1265)
Room & Suite (541)
Dining (98)
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Overview
  • Excellent20%
  • Very good34%
  • Average24%
  • Poor13%
  • Terrible9%
Travellers talk about
“west wing”(262 reviews)
“edgware road”(247 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Hilton London Metropole
Special Offer: Advance Purchase
Offers from Hilton London Metropole
Special Offer: Advance Purchase
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,312)
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Traveller rating
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904
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474
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2,841 - 2,845 of 4,366 reviews
Reviewed 26 May 2015 via mobile

Booked with Metropole because of good points/cash combo offer. Ended up with two twin beds for me and my partner -- room was very small which wasn't really a big deal, but furnishings were worn, scraped, and even a hole in the ceiling. The bathroom...More

Thank SBOCC_Steve
Response from LONME, Manager at Hilton London MetropoleResponded 28 May 2015

Dear Guest, Thank you taking the time out to write a review of your recent stay with us. Whilst I am pleased to understand that we were able to meet your overall needs including your clean room, bathroom size and food in the Executive Lounge;...More

Reviewed 26 May 2015

Fairly good hotel and all service was good. Location is good for shopping and some attractions but not really close to the city center. Disappointing having to pay for internet access. Breakfast was good.More

Thank GudmundurPetursson
Response from LONME, Manager at Hilton London MetropoleResponded 28 May 2015

Dear Guest, Thank you for taking the time out to share your review with us. I am extremely pleased to know that our close proximity to iconic shopping destinations such as Oxford Street and attraction Madame Tussauds all contributed to your memorable stay. I am...More

Reviewed 26 May 2015

Booked in March where i stayed in the tower wing, in May decided to stick to the larger rooms which was in the West Wing, West wing is like a completely different hotel pay the extra and stick to the west wing you wont regret...More

1  Thank ERT786
Response from LONME, Manager at Hilton London MetropoleResponded 28 May 2015

Dear Guest, Thank you for taking the time out to write a review of your stay with us. I am thrilled to know that you had a great time at our hotel including your West Wing Superior room. I will be sure to pass your...More

Reviewed 26 May 2015 via mobile

Just checked into the 1970, had to wait an hour to check in, there was a mix up with booking but instead of Hilton trying to sort it I had to make the calls and each time lose my place in the check in. Finally...More

Thank Craig M
Response from LONME, Manager at Hilton London MetropoleResponded 27 May 2015

Dear Guest, Thank you for taking the time out to write a review of your recent stay with us. We strive to provide a high standard of service for each and every guest and I am extremely disappointed to read your review as it is...More

Reviewed 26 May 2015 via mobile

A treat for our granddaughter to London was spoilt by a poor and dirty standard of room. There was a ball of hair with a hair bobble on the floor, the curtains and windows had seen better days and behind the bathroom door looked like...More

1  Thank Andrea G
Response from LONME, Manager at Hilton London MetropoleResponded 27 May 2015

Dear Guest, Thank you for taking the time out to write a review of your recent visit to our hotel. I am pleased to note that you enjoyed our LivingWell pool and found our team members to be polite and friendly. We have a dedicated...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$193 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#383 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$193 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#383 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1265)
Room & Suite (541)
Dining (98)
Pool & Beach (4)
Business Centre & Event Rooms (23)
Family and Play Areas (2)
Questions & Answers
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PDKJ
10 February 2018|
AnswerShow all 3 answers
Response from Kiran V | Reviewed this property |
There is a pool, steam room & sauna but no jacuzzi or hot tub. As they let in others not staying in Hotel, it can get busy but it was the constant damp smell in the pool area that we could not handle too long.
2
Votes
Metamoron27
4 February 2018|
AnswerShow all 5 answers
Response from robertalansmith | Reviewed this property |
Yes...two seconds from the Hotel...., beside “Superdrug”... You will see the armed Bus Stop...
0
Votes
majorcandme
8 December 2017|
AnswerShow all 4 answers
Response from CityCruncher | Reviewed this property |
West wing is best
0
Votes
Room Tips
"Not Tower Wing"
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"The west wing has bigger rooms and the higher you go, the better view at night of the city lights!"
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"ask for a room with a view"
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"I had a king-size double room as the twin was having maintenance, the twins were nice too, room sizes did..."
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