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Hilton London Metropole

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Traveller (1298)
Room & Suite (568)
Dining (112)
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Overview
  • Excellent20%
  • Very good34%
  • Average24%
  • Poor13%
  • Terrible9%
Travellers talk about
“west wing”(262 reviews)
“edgware road”(247 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton London Metropole
Special Offer: Advance Purchase
Offers from Hilton London Metropole
Special Offer: Advance Purchase
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,375)
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Traveller rating
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2,821 - 2,825 of 4,410 reviews
Reviewed 11 June 2015 via mobile

Stayed here on business, room a throwback to the 80's. Only boiling hot water, no cold, and the safe didn't work - both fixed in a couple of hours. No alternative room available, really? Was given a free bottle of water. Not the way to...More

1  Thank Andy955i
Response from LONME, Manager at Hilton London MetropoleResponded 12 June 2015

Dear Guest, Thank you for taking the time out to share your feedback with us. As a valued HHonors member, I am extremely disappointed that we did not meet your needs. Whilst I am pleased to know that our 24-hour in-house Facilities team were able...More

Reviewed 11 June 2015

Don't be put off by the size of this place. I don't know where all the guest were but we never had to wait for an elevator and never heard people in other rooms. The breakfast was excellent. The hotel is well located just a...More

Thank rizjag
Response from LONME, Manager at Hilton London MetropoleResponded 12 June 2015

Dear Guest, Thank you for taking the time out to share your review with us. I am glad to read the positive feedback following your recent stay at our hotel. I hope you had the chance to unwind at our LivingWell steam room and sauna!...More

Reviewed 11 June 2015

I was at an event here for 3 nights with a couple hundred fellow employees. The hotel is at the junction of the Edgware Rd and the A40. When I checked in I was given a twin room in one of the towers on the...More

1  Thank Sdwoo
Response from LONME, Manager at Hilton London MetropoleResponded 12 June 2015

Dear Guest, Thank you for taking the time out to share your feedback with us. Guest feedback is extremely important as we use it to assess where we have the room in order to make the necessary improvements. I am extremely disappointed to read that...More

Reviewed 11 June 2015

Right next to Paddington station. Only 8 Minutes from Paddington station by foot. It is close access to Edgware Road Underground station which will you help you to get to the city centre easily. Furniture in room I stayed was bit old but still nice.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Changwoo H
Response from LONME, Manager at Hilton London MetropoleResponded 23 June 2015

Dear Guest, Thank you for taking the time out to share your 5-star review with us. Our guests find our central location and close proximity to both the Tube and Paddington stations extremely convenient to their needs; I am glad this was a positive highlight...More

Reviewed 11 June 2015

lovely hotel close to sghts freindly staff good food. clean comfortable and well managed, have stayed twice at this hotel good for shopping sight seeing etc nearby tube station with good acess to all areas of london would def stay again god for families singles...More

Thank krissouthwales
Response from LONME, Manager at Hilton London MetropoleResponded 12 June 2015

Dear Guest, Thank you for taking the time out to share your 5* review with us. I am thrilled to know that you had a great time at our hotel on both occasions. We use our valued guest feedback to evaluate where we have room...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$200 - US$390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#380 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$200 - US$390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#380 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1298)
Room & Suite (568)
Dining (112)
Pool & Beach (4)
Business Centre & Event Rooms (20)
Family and Play Areas (2)
Questions & Answers
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tirajat
19 May 2018|
Answer
Response from BillT41 |
When I booked I received an option to have a series of upgrades. One of them was an early check in , 45 gbp ,for check in from 8 am. I did that this morning and it was fine. Not guaranteed, but cheaper than paying for the... More
0
Votes
Kelly M
3 May 2018|
Answer
Response from Viola N | Reviewed this property |
Swimming cap isn't required.
0
Votes
Google Translation
PDKJ
10 February 2018|
AnswerShow all 3 answers
Response from Kiran V | Reviewed this property |
There is a pool, steam room & sauna but no jacuzzi or hot tub. As they let in others not staying in Hotel, it can get busy but it was the constant damp smell in the pool area that we could not handle too long.
2
Votes
Room Tips
"high floors, west wing"
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"If it's not a renovated room on offer, turn around and walk away!"
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"Rooms on the high floors in the tower."
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"Think seriously about your hotel choices."
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