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30/10/2017 31/10/2017
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    Hilton London Metropole

    225 Edgware Road, London W2 1JU, England
    011 44 20 7402 4141
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    30/10/2017 31/10/2017
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    Traveller (1049)
    Room & Suite (399)
    Dining (95)
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    Overview
    • Excellent20%
    • Very good34%
    • Average24%
    • Poor13%
    • Terrible9%
    Travellers talk about
    “west wing” (241 reviews)
    “edgware road” (223 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Offers from Hilton London Metropole
    Special Offer: BOOK EARLY, UP TO 20% OFF
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    Point A Hotel, London Paddington
    2,509 reviews
    #265 of 1,075 hotels in London
     
    Hilton London Paddington
    3,996 reviews
    #412 of 1,075 hotels in London
     
    Shaftesbury Metropolis London Hyde Park
    1,415 reviews
    #339 of 1,075 hotels in London
     
    The Darlington Hyde Park
    2,197 reviews
    #225 of 1,075 hotels in London
     
    Rooms
    30 Oct31 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,862)
    There are newer reviews for Hilton London Metropole
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    2,611 - 2,615 of 3,993 reviews

    Reviewed 6 April 2015 via mobile

    WiFi was slow and difficult to access. Room was dated and maid service was poor, she left dirty glasses and cups in the room. Lobby should be inviting, but was crowded with long lines of people. Only one concierge who was doing his best. Lobby...More

    2  Thank Mark M
    Response from LONME, Manager at Hilton London MetropoleResponded 7 April 2015

    Dear Guest, Thank you for taking the time out to provide us with feedback following your recent stay with us. This feedback enables me to understand where we have room for improvement in order to continue to enhance the guest experience. I’m extremely disappointed to...More

    Reviewed 5 April 2015

    I have been staying at this hotel on and off for over 20 years, now in the USA but chose this hotel on our 6 day visit to London, The high floor room booked faced a block of apartments with no view whatsoever, the beds...More

    Thank Peter L
    Response from LONME, Manager at Hilton London MetropoleResponded 7 April 2015

    Dear Guest, Thank you for taking the time out to share your review with us. Whilst I am glad to read your positive comments regarding our team members; I am disappointed to know we did not exceed your expectations. With 1,059 rooms, we have a...More

    Reviewed 5 April 2015

    We are here as part of a Globus tour. Shame on them for partnering with this sorry excuse for a Hilton. The room is very old, smells poorly as well. The walls are very thin and we can hear a lot of noise. The breakfast...More

    1  Thank FishingAce
    Response from LONME, Manager at Hilton London MetropoleResponded 7 April 2015

    Dear Guest, Thank you for taking the time out to write a review of your recent stay with us. We welcome and appreciate all feedback from our guests and I’m extremely disappointed to understand of your feelings towards our hotel. We will be sure to...More

    Reviewed 4 April 2015 via mobile

    Everything is alright. Not much specialty. But do not get fooled by the Hilton name. I went there and everything is not Hilton like. Could have settled for Hilton Paddington at that time but no rooms available. Other than that, everything's average and staff were...More

    Thank RMZK11
    Response from LONME, Manager at Hilton London MetropoleResponded 7 April 2015

    Dear Guest, Thank you for taking the time out to write a review of your recent stay with us. I’m sorry to know we were only able to meet your needs and did not exceed your expectations. On your next stay, visit our Concierge team...More

    Reviewed 4 April 2015

    We have stayed in other Hilton Hotels in London, but found this stay disappointing in comparison. Dirty sock in room, no bathroom lock. Pool not open due to maintenance, but we booked especially for the pool and hadn't been informed by email before or even...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank MARIAN N
    Response from LONME, Manager at Hilton London MetropoleResponded 7 April 2015

    Dear Guest, Thank you for taking the time to provide us with feedback regarding your recent stay. I’m extremely disappointed to read your review. This is not the high standard of service we are known for providing. I hope you accept my sincerest apologies. We...More

    Point A Hotel, London Paddington
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    Shaftesbury Metropolis London Hyde Park
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    The Darlington Hyde Park
    2,197 reviews
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$178 - US$387 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Green Hotel in London
    • #351 Luxury Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 1059
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton EMEA, Travelocity, Hotels.com, Expedia, Booking.com, Orbitz, Agoda, Priceline, TripOnline SA, Cheap Tickets, Hotwire, HotelsforEveryone, HotelQuickly, Cancelon, getaroom.com and Evoline ltd so you can book your Hilton London Metropole reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Paddington / Maida Vale
    • Also Known As
    • Hilton London Metropole Hotel London ,
    • Hilton Metropole London ,
    • London Hilton
    Add Photo Photos
    Traveller (1049)
    Room & Suite (399)
    Dining (95)
    Pool & Beach (4)
    Hotel & Grounds (683)
    Bathroom (82)
    Business Centre & Event Rooms (8)
    Family and Play Areas (2)
    Nearby
    Shaftesbury Metropolis London Hyde Park
    1,415 reviews
    .33 km away
     
    The Darlington Hyde Park
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    .44 km away
     
    Point A Hotel, London Paddington
    2,509 reviews
    .17 km away
     
    Hilton London Paddington
    3,996 reviews
    .51 km away
     
    Nearby Restaurants
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    .16 km away
    Pret a Manger
    75 reviews
    .13 km away
    Nearby Attractions
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    .52 km away
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    87 reviews
    .54 km away
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    .47 km away
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    Ask a question
    Questions & Answers
    Saima A
    6 October 2017|
    Answer
    Response from Cheryl M | Reviewed this property |
    Yes, our room does!
    1
    Vote
    Saima A
    6 October 2017|
    AnswerShow all 2 answers
    Response from kuluski | Reviewed this property |
    Yes
    0
    Votes
    hoddy_9
    25 September 2017|
    AnswerShow all 3 answers
    Response from kosar101 | Reviewed this property |
    I found the hotel very good and the staff helpful in anything we needed.
    1
    Vote
    Room Tips
    "I guess that you should try and get a room with a view and a high story"
    Read review
    "I prefer higher rooms"
    Read review
    "Simply choose another hotel"
    Read review
    "Stay away from Tower - it is a mile away from the reception."
    Read review
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