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31/12/2017 1/1/2018
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    Hilton London Metropole

    225 Edgware Road, London W2 1JU, England
    011 44 20 7402 4141
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    31/12/2017 1/1/2018
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    Traveller (1105)
    Room & Suite (403)
    Dining (96)
    Overview
    • Excellent20%
    • Very good34%
    • Average24%
    • Poor13%
    • Terrible9%
    Travellers talk about
    “west wing” (246 reviews)
    “edgware road” (230 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (5,012)
    There are newer reviews for Hilton London Metropole
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    2,521 - 2,525 of 4,115 reviews

    Reviewed 14 June 2015 via mobile

    I stayed here for two nights over the weekend with my mum. I was far from impressed. Check in took half an hour and this was in the Hilton Honors lane. Totally disorganised with no one really caring less about the customers. When I finally...More

    Thank HullPhil
    Response from LONME, Manager at Hilton London MetropoleResponded 15 June 2015

    Dear Guest, Thank you for taking the time out to write a review following your recent stay with us. I am extremely disappointed to read this and to understand that we did not exceed your overall expectations. Our team members strive to provide a high...More

    Reviewed 14 June 2015

    Stayed here for 1 night on business. Great central location, close to tube station. Hotel reception staff very friendly & efficient. Room on 10th floor was good but in need of upgrade which is work in progress. Very clean, powerful shower. Breakfast was ok, staff...More

    Thank Nigel R
    Response from LONME, Manager at Hilton London MetropoleResponded 15 June 2015

    Dear Guest, Thank you for taking the time out to write a review of your recent stay with us. I am extremely pleased to read that we were able to exceed your overall expectations. Guest feedback, both positive and negative is extremely important as it...More

    Reviewed 12 June 2015

    Stayed at the hotel for 3 nights on business and it's really not a hotel that I would rush back to or actually even consider. Just off the Edgware Road it is reasonably convenient for the centre of London and the sights. It's a big...More

    Thank Alan D
    Response from LONME, Manager at Hilton London MetropoleResponded 15 June 2015

    Dear Guest, Thank you for taking the time out to share a review of your recent experience with us. Whilst I am delighted to know that our team members contributed positively to your TripAdvisor rating; I am disappointed that we did not exceed your overall...More

    Reviewed 12 June 2015

    We stayed here at the end of a trip to the British Isles. The place was humongous but service was fine, with little wait for elevators or seating in restaurant. Breakfast buffet was the usual large English breakfast wiith many choices Typical Hilton decor but...More

    1  Thank sharkdr
    Response from LONME, Manager at Hilton London MetropoleResponded 15 June 2015

    Dear Guest, Thank you for taking the time out to share your recent experience with us. I am glad to know that we were able to meet your overall expectations particularly with regards to our famous Hilton breakfast buffet, service and close proximity to many...More

    Reviewed 12 June 2015

    This is a business man's hotel that is starting to show its age. The breakfast included in the rate was only ok. But I loved their service and friendly staff. Great location! Gripe: Have to pay for wifi. At this day and age, seriously??!More

    Thank nkavitha
    Response from LONME, Manager at Hilton London MetropoleResponded 15 June 2015

    Dear Guest, Thank you for taking the time out to write a review of your recent stay with us. Whilst I am pleased to know that we met your needs and you enjoyed our team members and service; I am disappointed that we were unable...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$151 - US$395 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Green Hotel in London
    • #350 Luxury Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 1059
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Travelocity, Expedia, Hotels.com, Orbitz, Agoda, Priceline, Hotwire, HotelsforEveryone and HotelQuickly so you can book your Hilton London Metropole reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Paddington / Maida Vale
    • Also Known As
    • Hilton London Metropole Hotel London ,
    • Hilton Metropole London ,
    • London Hilton
    Add Photo Photos
    Traveller (1105)
    Room & Suite (403)
    Dining (96)
    Pool & Beach (4)
    Hotel & Grounds (732)
    Bathroom (84)
    Business Centre & Event Rooms (8)
    Family and Play Areas (2)
    Nearby
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    Ask a question
    Questions & Answers
    majorcandme
    8 December 2017|
    AnswerShow all 3 answers
    Response from Kath C | Reviewed this property |
    They might have decent views, some directions look mostly at the next building, but even if that is the case you can look off to the side to see things (we could watch Guy Fawkes fire works). T
    0
    Votes
    Jing'er C
    18 October 2017|
    AnswerShow all 4 answers
    Response from jojobingo | Reviewed this property |
    Yes
    1
    Vote
    Saima A
    6 October 2017|
    Answer
    Response from Cheryl M | Reviewed this property |
    Yes, our room does!
    1
    Vote
    Room Tips
    "Not sure what the rooms are like in East/West towers. They appear to be newer, but would need to check with..."
    Read review
    "Not the West Wing, that is where we were. Silver lifts, old rooms"
    Read review
    "Avoid the Tower rooms"
    Read review
    "19th floor corner room had good views"
    Read review
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