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The Royal Horseguards

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#97 of 1,080 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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4,274 Reviews from our TripAdvisor Community

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Showing 3,927: English reviews
Wigan, United Kingdom
Reviewed 27 April 2015

Excellent Hotel with equally excellent staff. We stayed in an Executive room which was better than we expected. the buffet breakfast was good and dinner, although little pricey, was worth it. Looking forward to our next visit.

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Helpful?
Thank James M
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear James M, Many thanks for your short yet sweet review if your recent experience with us at the Royal Horseguards Hotel. I am delighted that you had a great stay with us. I have shared your kind comments with the team with regards to the service, breakfast and dinner and the variety we have to offer. Indeed we are...

Preston, United Kingdom
Reviewed 27 April 2015

A mark of supreme customer service is how hotel staff respond when things don't go entirely to plan. Royal Horseguards know how to put things right! Initially given a room without a bath as requested (I needed one as running the London Marathon) the hotel staff tried to find me another room swiftly. Not only did I get a bath,...

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Helpful?
Thank CarolineTess
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear CarolineTess, Thank you so much for taking the time to write a review of your recent experience with us at the Royal Horseguards Hotel. I am thrilled that you had a wonderful stay with us and that the team went above and beyond to make your experience a memorable one; your comments echo exactly the experience we wish for...

San Francisco, California
Reviewed 26 April 2015

Upon arrival the doorman greeted us with a smile and assurances that he would take care of them for us. Mo at the counter checked us in with efficiency all the while looking for ways to help us enjoy our trip. The bags followed us up to our room which was a bit smaller than we had anticipated but was...

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1Thank PMTom
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear PMTom, Greetings from London to California! Many thanks for taking the time to share your review of your recent stay with us at the Royal Horseguards Hotel. I am delighted that you had a wonderful stay with us and that the team made you feel welcome from the moment you walked in; that is what it is all about....

Stoke-on-Trent, United Kingdom
Reviewed 25 April 2015

Staff were amazingly friendly and helpful, the room (executive double) was lovely and the food exquisite. The atmosphere was refined yet relaxed and we were made to feel very welcome. We loved every minute of our stay and hope to go again soon.

Review collected in partnership with this hotel
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Helpful?
1Thank ChristineHill2014
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear ChristineHill2014, Thank you so much for your kind review regarding your recent experience with us at the Royal Horsegurads Hotel. I am delighted that you had a wonderful stay with us and that the team made you feel so welcome; we wouldn’t want it any other way! I have shared your kind comments with the team regarding the room,...

Ashby-de-la-Zouch, United Kingdom
Reviewed 25 April 2015

This truly is a beautiful hotel in a superb location. Staff very polite and obliging. the restaurant staff were very attentive especially Rosy who made us feel very special. Wonderful clean and comfortable room on the first floor with stunning views over the Thames, our stay here was altogether exquisite.

Review collected in partnership with this hotel
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1Thank Rod T
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Rod T, Thank you so much for your kind review of your recent experience with us at the Royal Horseguards Hotel. I am pleased that you had a wonderful stay on your 65th birthday in one of our bedrooms that overlook the River Thames and the London Eye. Please be assured I have shared your wonderful comments with the...

Winston, United Kingdom
Reviewed 25 April 2015

Wonderful stay for a mother/daughter one night break. The staff are fantastic, best breakfast ever and the view from our room was amazing. My mother was treated like the queen. We arrived early so the room wasn't ready yet, bags whisked away and shown to the terrace for a lovely lunch . Staff so helpful with information and suggestions, they...

Review collected in partnership with this hotel
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Helpful?
Thank Lucy M
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Lucy M, Many thanks for taking the time to share your kind and thoughtful review regarding your recent experience with us at the Royal Horseguards Hotel. I am delighted that you had a great stay with us and that you found the view from your bedroom amazing. Your comments echo exactly the experience we wish for our guests and...

Billericay
Reviewed 23 April 2015 via mobile

My son and girlfriend booked the restaurant for my 50th. Staff .... Kazim Tito and Rosy were fantastic. Food was beautifully cooked the Italian wine Rosy recommended was superb and we would thoroughly recommend visiting the hotel restaurant. Well done my wife and I were very impressed

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Helpful?
Thank Paul D
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Paul D, Many thanks for providing us with your kind review of your recent visit to our One Twenty One Two Restaurant at the Royal Horseguards Hotel. I am delighted that you had a wonderful dining experience for your birthday treat. I have shared your kind and thoughtful feedback with our Food and Beverage Operations Manager with regards to...

Kingsbridge, United Kingdom
Reviewed 23 April 2015

Just because you're paying upwards of £200 to stay here, don't expect daylight to be included in your room. The initial room we were allocated had an obscured window because it looked out into a shaft or something similar. When I complained I was told that some customers prefer it because they like privacy!!! Who are they trying to kid....

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Helpful?
Thank Julie J
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear bramleysmom, We appreciate the effort in sharing your experience with us and these feedbacks will definitely play a big part in making necessary improvements for the hotel. I have shared your wonderful feedback with the team regarding the excellent service and the variety of breakfast we have to offer to which they were all equally pleased. Indeed we are...

Whitchurch, United Kingdom
Reviewed 23 April 2015 via mobile

Very well appointed in a fairly old fashioned and comfy way. Everything is top notch, great food, lovely very well appointed rooms, that are quiet and relaxing. Very professional and efficient staff. It's at the top end of the price range but you do get what you pay for.

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1Thank ShropshireBlade
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Graeme B, Thank you so much for your short yet sweet review regarding your recent stay with us at the Royal Horseguards Hotel. I am delighted that you had a great stay with us. I have shared your kind feedback with the team who were all equally pleased with your comments. We hope to have the opportunity to welcome...

York, United Kingdom
Reviewed 23 April 2015

Had afternoon tea here with a colleague, which was very pleasant…however the menus looked well past their sell by dates, the waitress seemed to be a little confused with the menu i.e. the number of fillings you are asked to order, the actual earl grey and breakfast tea was warm-hot at best rather than steaming hot, had to ask twice...

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Thank ExplorerIIYorkshire
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear ExplorerIIYorkshire, Many thanks for taking the time to share your review of your recent experience at the Royal Horseguards Hotel. I am delighted that you had a great stay with us and that the team went above and beyond upon check in to make sure everything ran smoothly for you. Please be assured I have shared your feedback in...

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Executive Child Friendly Twin with Interconnecting King Room (63)
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Executive Double Room with River View (64)
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Executive Double Room with Street View (61)
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Executive KIng Room with Romantic Turndown (73)
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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
One Twenty One Two Restaurant
One Twenty One Two Restaurant
Cuisines: Contemporary, European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 

Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Region: United Kingdom > England > London > Westminster
Price Range: €235 - €360 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Horseguards 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
The Royal Horseguards London
Hotel Style:
#39 Romantic Hotel in London
#43 Family Hotel in London
#60 Business Hotel in London
#85 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Horseguards staff and other travellers.
69 questions
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Questions? Get answers from The Royal Horseguards staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River views are more expensive but worth it”
 of 5 bubbles SteveMelksham, 22 Jan 2017 | Read review
“Some internal rooms have no natural light. You need to check if you have a preference of a bath and or shower.”
  • King size bed
  • Elemis shampoo, conditioner, shower gel, hand/body lotion are provided.
 of 5 bubbles C4978MLjudyc, 21 Jan 2017 | Read review
“Given the choice, go for a river view!”
 of 5 bubbles mikeg178, 17 Jan 2017 | Read review
“I contacted the hotel upon booking to let them know it was our honeymoon. They gave us a complementary upgrade with a view of the river. ”
 of 5 bubbles 532kennethf, 16 Jan 2017 | Read review
“We stayed on the 7th floor and was very quiet.”
 of 5 bubbles alpha43, 10 Jan 2017 | Read review
5 of 5
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