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The Royal Horseguards

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#92 of 1,078 Hotels in London
Certificate of Excellence
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4,169 Reviews from our TripAdvisor Community

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Showing 3,833: English reviews
Minnetonka, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 March 2015

Everything about the Royal Horseguards was warm and friendly and helpful. The location is convenient for walking to sites, connecting to public transportation, and experiencing a nearness to shops and restaurants. The staff was welcoming, problem-solving in nature, and interested in each and every guest. Complimentary champagne was charming and encouraged us to relax and savor the days. Our room... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Diane A
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Diane A, Thank you so much for your kind review regarding your recent stay with us at The Royal Horseguards Hotel. I am thrilled to read that you had a fantastic stay and that you felt we was your home away from home, we wouldn’t want it any other way. We are indeed privileged to be situated alongside the... More 

Cambridge, United Kingdom
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 March 2015

The Horseguards is nice enough, but it's main value for me was its convenience to public transportation, and being within walking distance of Covent Garden and spitting distance of Westminster. I did like the heated floor in the bathroom, but it seems like it doesn't matter how swanky the hotel, water from the shower will ALWAYS leak onto the floor.

Helpful?
1 Thank J R
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear J R, Thank you for taking the time to share your review. I am delighted that you had a great stay with us at The Royal Horseguards Hotel. Indeed we are privileged to be perfectly located in the historic heart of London alongside the River Thames and opposite the London Eye, within walking distance of London’s attractions such as... More 

Brighton, United Kingdom
Level Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 28 March 2015 via mobile

Great welcome from the two ladies in the title. It has been a long day but they made me smile. Very helpful in finding a way to charge mobile. Maybe the hotel bound have a charge centre (phones in metal lockers and charge inside) type of thing. Room and view across river is stunning! Tip: turn lights out at night... More 

Helpful?
2 Thank MrBounce68
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear MrBounce68, Greetings from London! Thank you for your kind review regarding your recent stay with us at The Royal Horseguards Hotel. I am delighted to read that the team welcomed you with open arms especially Agnes and Jasmin who strive to give our guests the best possible experience upon their stay. I am pleased you had an amazing view... More 

Hull
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 March 2015 via mobile

My husband and I stayed overnight at this amazing hotel. This was our second visit. It was equally as impressive as the first time. The service here is second to none. All the staff are friendly, helpful and attentive. Our room had everything you could need and an excellent turndown service. We thoroughly enjoyed the champagne flight afternoon tea. The... More 

Helpful?
3 Thank Zippytigger
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Zippytigger, Thank you so much for taking the time to write a 5* review it is highly appreciated. I am delighted that you had yet another fabulous stay with us at the Royal Horseguards Hotel. It is great to read that we were able to meet your expectations and that the team went above and beyond to make your... More 

Warrington, United Kingdom
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 March 2015

This was our third stay at the Horseguards and it was as good as the all the the previous times we stayed. It never fails to deliver and we will be staying there again this year. A helpful note: If you are a smoker and used their outside Terrace for a relaxing drink & cigar it is currenly closed for... More 

Review collected in partnership with this hotel

Helpful?
2 Thank Stephen G L
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Stephen G L, Welcome back to The Royal Horseguards Hotel! Thank you so much for another five star review. I am delighted that you had yet another great stay with us; that’s what I love to read! We cannot wait to welcome you back again with open arms. Your home from home awaits your return. Warmest regards Riddian Davies,... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 March 2015

My stay at the Royal Horseguards this January was a Christmas present to myself. I don't think I could have chosen a better present- polite, efficient reception staff, friendly concierge, beautifully sized and appointed bedroom, delicious room service and generally made to feel like a valued guest by every member of staff I encountered. I wouldn't hesitate to recommend this... More 

Helpful?
2 Thank MissAmyDeal
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear MissAmyDeal, Wow thank you so much for your sweet review. I am delighted you had a fabulous stay with us in every possible way. I have shared your kind feedback with the team especially the Front of House and Concierge who were pleased with your comments. Thank you for your recommendation to the hotel and we cannot wait to... More 

Wigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 March 2015

A fantastic two days in London. Travelled 1st class with Virgin trains which was really enjoyable. Went to the National gallery to see the impressionist exhibition. Very good but a little crowded. Theatre trip to Lord of the dance. Fantastic. Icing on the cake was the Royal horseguards hotel. The hotel was fabulous. Room 413 was perfect with a view... More 

Helpful?
Thank Harry T
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Harry T, Thank you so much for your kind review regarding your recent stay with us at the Royal Horseguards Hotel. I am delighted that you had a great stay with us in one of our bedrooms with an amazing view of the London Eye and River Thames. I have shared your thoughtful feedback with the team especially Agnieszka... More 

Camberley, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 26 March 2015 via mobile

I booked for 4 people to have Champagne Afternoon Tea via a discount voucher website and as a surprise for a friend. One of the best choices I have made! Fantastic service (ok we didn't actually get the tea but as we were drinking champagne I assume the realised we would be happy with more champagne!), lovely food and plenty... More 

Helpful?
Thank GinaC629
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear GinaC629, Thank you so much for your kind review regarding your recent experience in our One Twenty One Two Restaurant and for sharing your feedback of your Afternoon Tea. I am pleased you enjoyed your Afternoon Tea and that your friend liked her surprise! I have shared your feedback with our Food and Beverage Operations Manager who was pleased... More 

Kent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 March 2015

Booked this hotel for a Midweek break in London and given the vast amount of choice I was not disappointed. The quality of the hotel and the quality of the service we received met expectations easily and I would happily recommend this to anyone wanting a very central location. It is within walking distance to most if not all the... More 

Helpful?
2 Thank AndiGem
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear AndiGem, Thank you for your kind review of your recent stay with us at The Royal Horseguards Hotel. I am delighted that you had a pleasant stay with us and I thank you for praising our team for the quality of service you required, and for the quality of the hotel. We are extremely pleased of our location as... More 

Las Vegas, Nevada
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 March 2015

We stayed here during our trip to Europe and this was a great choice. The location is perfect, within walking distance to many sights and across from the London Eye. This is not your usual "cookie cutter" type hotel which I love and the rooms are very luxurious. We had excellent service except at the Bar which lacked in service.... More 

Helpful?
1 Thank ADAMSNV
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear ADAMSNV, Greetings from London! Thank you for your kind review regarding your recent stay with us at The Royal Horseguards Hotel. I am pleased you had a great stay and found our location perfect; we are privileged to be situated alongside the River Thames and only a short walk away from Trafalgar Square and Covent Garden. Thank you for... More 

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Executive Child Friendly Twin with Interconnecting King Room (63)
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Executive Double Room with River View (64)
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Executive Double Room with Street View (61)
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Executive KIng Room with Romantic Turndown (73)
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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
One Twenty One Two Restaurant
One Twenty One Two Restaurant
Cuisines: Contemporary, European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 

Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Region: United Kingdom > England > London > Westminster
Price Range: €208 - €442 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Horseguards 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
The Royal Horseguards London
Hotel Style:
#39 Romantic Hotel in London
#43 Family Hotel in London
#60 Business Hotel in London
#82 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Horseguards staff and other travellers.
62 questions
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Ventura, California, United States
West Sussex, United Kingdom
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Questions? Get answers from The Royal Horseguards staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Must have view of Thames ”
 of 5 bubbles Alan99997, 30 Nov 2016 | Read review
“Pay the extra and get a river view room”
 of 5 bubbles I2869OUpaulm, 30 Nov 2016 | Read review
“Ask for a river view”
 of 5 bubbles ThordurH, 29 Nov 2016 | Read review
“River view rooms”
 of 5 bubbles 5capt56, 28 Nov 2016 | Read review
“High floor with river view”
 of 5 bubbles mark4561, 21 Nov 2016 | Read review
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