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The Waldorf Hilton London

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#349 of 1,077 Hotels in London
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3,564 Reviews from our TripAdvisor Community

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Showing 3,359: English reviews
Hartlepool
Reviewed 20 February 2016 via mobile

Brilliant service from start to finish, the breakfast was well worth the money and was delicious. The hotel is decorated to a high standard and nothing was too much trouble for the staff. I would stay here again in London as I found it was in a good location.

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Helpful?
3Thank MrKrypton
Benjamin M, Reception Manager at The Waldorf Hilton London, responded to this review

Dear Mr. Krypton, The service can make all the difference between a mundane stay or a spectacular one so I am pleased to see that you felt that the service was brilliant from start to finish. We very much hope it is not too long until you next visit London! Kind regards, Benjamin Reception Manager

Los Angeles, California
Reviewed 20 February 2016

Be prepared for warmth, comfort, and a welcoming stay at the luxurious, accommodating, and excellently managed Waldorf Hilton! You can have your cake and eat it too, and they will definitely treat you with the utmost respect while you're doing so. History is alive in this hotel and stirs the imagination to the wistful and romantic Edwardian era. Manager, Ferooz...

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Helpful?
2Thank SquishyFishCrew
Benjamin M, Reception Manager at The Waldorf Hilton London, responded to this review

Dear Mr & Mrs. Johnson, Thank you for your fabulous review. You can only imagine our shock when we realised that you had departed for the airport and yet left some of your luggage with us at Concierge! It was our pleasure to get it to you just in time! Our Assistant Front of House Manager, Ferooz, is a real...

Glasgow
Reviewed 19 February 2016

I attended an all day conference with dinner and drinks and was truly impressed. The rooms and catering for the daytime event were perfect. The evening was stunning from the start to finish. Started with drinks in great setting and then the transformation of the room from day to night was unrecognizable, the staff were great but the food was...

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Helpful?
2Thank JacquiWGlasgow
Benjamin M, Reception Manager at The Waldorf Hilton London, responded to this review

Dear Jacqui, Thank you for your lovely feedback regarding the recent event you attended at The Waldorf Hilton. The benefits of our hotel is that the rooms available for event space are truly spectacular and the staff themselves are motivated by their surroundings to perform to an exceptional level. Needless to say, the food on offer at some of these...

San Francisco
Reviewed 18 February 2016 via mobile

We stayed at the Waldorf hotel on Monday 16th and had a fantastic time room was light and large , bed was very comfortable , room was clean wonderful rain shower , we booked executive double and had pass to the privat lounge , with all you can eat and drink , the staff were helpful and attentive , door...

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Helpful?
1Thank Debgordon
Benjamin M, Reception Manager at The Waldorf Hilton London, responded to this review

Dear Deb Gordon. Thank you for sharing your thoughts on The Waldorf Hilton. Our décor is very much designed in such a way that it emphasizes the history of our fantastic building so I am very pleased that you appreciated it. We have a book that discusses the history of the Waldorf in such a way that it really does...

London, United Kingdom
Reviewed 17 February 2016

Excelllent location for Covent Garden and a 10min walk from Charing Cross overground station. Very comfortable, beautifully decorated rooms with good facilities. What more could you need for one night in town? Will definitely be back

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Helpful?
2Thank Moggette
Benjamin M, Reception Manager at The Waldorf Hilton London, responded to this review

Dear Moggette, We shall hold you to your promise that you will return! One night never feels like it is enough and we very much hope that all our guests wish they could stay just that little bit longer. Therefore I am glad that you very much enjoyed your brief stay with us. We shall look forward to your next...

Preston, England, United Kingdom
Reviewed 17 February 2016

Good room, breakfast was great, they did try to charge for Internet , but gave me complimentary access (so they should), very nice at the desk, could have done with more tea n coffe in room esp milk, but over all great

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Helpful?
2Thank Debbie S
Benjamin M, Reception Manager at The Waldorf Hilton London, responded to this review

Dear Debbie, Thank you for your comments regarding your recent stay. It is very thoughtful of you to share your positive feedback regarding breakfast and the staff at reception. A small note that I would like you to be aware of is that internet is complimentary to all Hhonors members. In addition, our members get access to rates you cannot...

Crawley Sussex England
Reviewed 17 February 2016

Great meal, very friendly service by staff at front desk and in the restaurant. Room was spotless, bed was very comfy and spacious also bathroom was very clean and tidy.We chose our room from the hotel layout online, up in the top floor, lift to top of building and we walked up one flight of stairs to the very end...

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Helpful?
2Thank Ellie48
Benjamin M, Reception Manager at The Waldorf Hilton London, responded to this review

Dear Ellie, Thank you for posting a review on TripAdvisor. What a fantastic way to spend both your birthdays! In particular, we were pleased to see that you had chosen to check-in online. The concept allowing you to select your own room, so in this case, a quiet room on the top floor, is hugely popular amongst guests and has...

Jerusalem, Israel
Reviewed 17 February 2016 via mobile

Stayed here only one night, but it was perfect. Service with a smile and very accommodating. Room furnishings comfortable and everything I needed. Although room was a little small and the mini-bar could not be emptied to serve as a mini fridge. Great indoor pool, a little on the short side, but long enough to get laps in. Breakfast was...

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Helpful?
2Thank yacovk
Benjamin M, Reception Manager at The Waldorf Hilton London, responded to this review

Dear Guest, If only you had stayed longer! Thank you for providing your feedback as it will prove very useful to other guests when choosing whom to stay with amongst the many hotels of central London. With regards the minibar, I'd like to make a small clarification that whilst we do not empty the minibars, we do however provide mini...

burgess hill
Reviewed 16 February 2016

Hotel room wasn't ready on time ( complimentary drink supplied ) should have had 12 roses, bottle of Prosecco, chocolates and strawberries nothing in room, after contacting service reception , roses arrived but still no Prosecco , chocolates, strawberries, very disappointed as this was Valentines weekend, evening meal ok but sirloin steak very gristly only able to eat half of...

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Helpful?
3Thank ducatiterry
Benjamin M, Reception Manager at The Waldorf Hilton London, responded to this review

Dear Guest, Thank you for your lovely comments regarding the approachability and helpfulness of the staff we have in the hotel. Guest feedback such as this can only encourage the team to continue to drive themselves to meeting and exceeding guest expectations everyday. On the other hand, Valentine's Day is a special day and we seem to have fallen somewhat...

Dallas
Reviewed 16 February 2016

Hilton is an iconic brand and the Waldorf is an iconic hotel. Nestled in between a couple of theaters on Aldwych...just above the Strand. A wonderful hotel, wonderful staff, and wonderful location. Easy access to the City of London, museums, shopping, Covent Garden, the Underground, restaurants, pubs and a 15 minute walk to Waterloo Station...just a terrific venue in a...

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Helpful?
2Thank Dallas75220
Benjamin M, Reception Manager at The Waldorf Hilton London, responded to this review

Dear Guest, Thank you so much for taking the time to review our hotel and recommend it to countless guests in the future. It is wonderful for us to have experienced travellers such as yourself conclude that nothing beats our location and ambience! If only we could control the weather also and then there would be no need for us...

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Staying in Trafalgar Square / Embankment

Neighbourhood Profile
Trafalgar Square / Embankment
With its iconic Nelson’s Column, majestic oversized lions and brightly-lit fountains, Trafalgar Square is not just considered the heart of this bustling London hub, but the very core of the city itself. Beyond this esteemed gathering place are more famous icons, as well as a disproportionate numbers of the city’s most popular cultural attractions including the National Gallery and many West End theaters. Along the way to these major sites are quiet lanes and antiquated pubs to discover, as well as riverside vistas to enjoy on the embankment. With a calendar full of celebratory events, any time of year is a fine time to visit.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Waldorf Hilton has one of the chicest addresses in town bridging the West End and the Square Mile to provide an excellent base for access to the City by day and the cultural delights of Covent Garden by night. Homage Restaurant pays tribute to the grand cafes of Europe, incorporating Good Godfrey's Bar and Lounge and the famous Palm Court. ... more   less 

Additional Information about The Waldorf Hilton London

Address: Aldwych, London WC2B 4DD, England
Region: United Kingdom > England > London > Trafalgar Square / Embankment
Price Range: €215 - €431 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Waldorf Hilton London 4*
Number of rooms: 299
Reservation Options:
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Also Known As:
The Waldorf Hilton Hotel London
Hilton Hotel London
Hilton Hotel Waldorf
Hilton London Waldorf
London Hilton
Waldorf Hotel London
Waldorf Hilton London
The Waldorf Hilton London
Hotel Style:
#32 Green Hotel in London
#248 Luxury Hotel in London
#306 Business Hotel in London
#331 Family Hotel in London
#335 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Waldorf Hilton London staff and other travellers.
34 questions
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Questions? Get answers from The Waldorf Hilton London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid queues to breakfast buffet on weekends by not leaving it to the end of breakfast service.”
 of 5 bubbles maggiemay65, 10 Dec 2016 | Read review
“Executive rooms have that extra bit of space if you spend considerable time in your room”
 of 5 bubbles TrevB56, 4 Dec 2016 | Read review
“Ask for higher level room or one facing away from street.”
 of 5 bubbles Blue_No2, 2 Dec 2016 | Read review
“great location to walk too most attractions”
 of 5 bubbles ggak, 2 Dec 2016 | Read review
“Given the hotel's shortcomings, I would advise a business traveler to find another hotel”
 of 5 bubbles bulgenes, 24 Nov 2016 | Read review
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