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K West Hotel & Spa

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#264 of 1,088 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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K West Hotel & Spa
K West Hotel & Spa
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2,693 Reviews from our TripAdvisor Community

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Showing 2,424: English reviews
London
Reviewed 4 August 2015

I spent with my Girlfriend a Spa day and the night there and everything was perfect. The massage was awesome and the spa facilities really convinient. The room was really comfortable and clean, but if you turn off the aircondition it gets too warm, which is a problem if you can't sleep with it on.

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Helpful?
1Thank apostolos957
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi apostolos957, What a GREAT 4 STAR REVIEW!! So glad to hear you had such a perfect stay! Glad you enjoyed the treatments and spa! In this amazing weather we have been enjoying recently the AC goes down a treat! I guess if you cant sleep with it on then don’t worry – normal dull weather will surely return soon!...

Reviewed 3 August 2015

This hotel is in a convenient and quiet location in Kensington and a ten minute walk to the tube station at Sheperds Bush underground station, which adjoins a large Westfield Shopping Center. The hotel is small and also houses a day spa. Front desk staff were attentive, pleasant and helpfull. We arrived on a flight from NY at about 10am...

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Helpful?
1Thank sesome
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hello sesome, Thank you so much for such detailed feedback! I am so glad we were able to check you in at 10:00am, 4 hours before our standard check in time! I will definitely look into the sunlight, thank you for letting us know. Thank you for your recommendations, and do let us know what else would move you to...

London, United Kingdom
Reviewed 3 August 2015

Lovely spa day with boutique but great facilities. Treatments were very nice and products top-class. The only negative was the tea booking was confused and service in the restaurant was very slow though always friendly. We didn't stay in the hotel - this review is for the spa only. I'd recommend a package deal with lunch or tea - it's...

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Helpful?
Thank aelliott21921
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi aelliott21921, What a FANTASTIC 4 STAR REVIEW! So glad you enjoyed the Spa facilities, treatments and products. Sorry about the speed of service – we do freshly prepare our Afternoon Tea, but glad to hear it was friendly! Thank you for your recommendations and we can’t wait to welcome you back again! Martin Hurley General Manager K West Hotel...

Hong Kong, China
Reviewed 2 August 2015

The room is good sized compared to other central London hotels I stayed in. I was at the very end of the second floor. It's quiet enough although I can hear a little noise from the tube. The bigger problem is Wifi, the reception is bad, mainly because my room was at the very end. Anywhere else in the hotel...

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Helpful?
Thank HK-TF
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi Tony F, What a GREAT 4 STAR REVIEW!! Glad you enjoyed your stay. I really hope you let us know at the time about the Free Wifi as we are always more then happy to help. 5 minutes to the tube and 8 to Westfield? You must have taken the scenic route! We can’t wait to welcome you back!...

Hale Altrincham Cheshire
Reviewed 1 August 2015

We stayed here 31/07/2015 for a brief visit to London .The hotel has very easy access to the underground and therefore to all the attractions one would want to visit. The staff were all very helpful and friendly and knowledgable of the hotel and London travel and places to visit. The bar in the evening was very lively with good...

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Helpful?
1Thank Diagram49
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hello Diagram49, What a LOVELY 4 STAR REVIEW! Thank you for mentioning our helpful, friendly and knowledgeable team! Glad you enjoyed your stay and all the comforts provided! With all that walking you did, I hope you had a chance to try our Spa! Can’t wait to welcome you back again -and let me know what it takes to move...

Glasgow, United Kingdom
Reviewed 31 July 2015

Stayed for one night as had travelled to London to see Lord of the Dance with friends/family. Hotel close to subway. On arrival we were promptly attended to by polite and professional reception staff. The hotel is spotless and tastefully decorated. Room very comfortable and quiet. We were late for breakfast but we were still served. There was a wee...

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Helpful?
1Thank Kate M
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi Kate M, Wow!! What an AMAZING PERFECT SCORING REVIEW!! So glad you had a great time! Thank you for all your lovely comments, especially regarding our polite, professional Reception Team! I will hold you to your promise and welcome you back when you return! Martin Hurley General Manager K West Hotel & Spa gm@k-west.co.uk

Hollywood, Florida
Reviewed 30 July 2015

First visit to London so I can't compare it to others but the fact it was close to the Tube is a good reason to stay here. Also, Shepherds Bush is an nice safe area and there are some pubs and restaurants within walking distance of the hotel. Notting Gate is a few stops away on the Tube and it...

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Helpful?
Thank Charlotte954
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hello Charlotte954, Being close to the Tube, to Westfield, to Shepherds Bush Empire, Portobello Market (just to name a few) is a good a reason as any to stay with us also as you mentioned, the Clean HUGE rooms, great breakfast, nice professional Team is a HUGE BONUS! Glad you enjoyed your time with us, and can’t wait to welcome...

England
Reviewed 29 July 2015

Very nice and spacious room with iron, ironing board, clothes press, hairdryer, TV, kettle and even an ice bucket with an ice machine in the lobby. I would have liked a bath to have a relaxing soak in. Nevertheless the shower cubicle was plenty adequate and roomy. Our bed was large and comfortable and the room was very quiet We...

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Helpful?
Thank ganddEngland
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi ganddEngland, What a LOVELY 4 STAR REVIEW!! So glad you enjoyed your stay, in particular the quality time spent in our Spa! Just to let you know, our service charge is discretionary, should you wish, just ask and it will be removed. We are definitely in a great location! Until your next visit! Martin Hurley General Manager K West...

Dublin, Ireland
Reviewed 28 July 2015

I stayed in this hotel for two nights whilst I was in London. The staff are all really professional and I really enjoyed my stay. It is located very close to Shepard's Bush tube station which can bring you straight to Oxford Street! There is a nice bar / restaurant in the hotel and I had a burger and breakfast...

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Helpful?
Thank lisamcdonnell28
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hello Lalamc28, What a LOVELY little 4 STARE REVIEW!! Thank you for mentioning our team! Glad you enjoyed your stay, especially our HUGE comfy beds! You didn’t think our Burger was amazing – I’m slightly shocked…. As to there not be a lot around the Hotel, few are 3 mins walk from one of the largest shopping malls in Europe...

Watford, England, United Kingdom
Reviewed 28 July 2015

We stayed at the K West prior to a concert at Wembley, Westfield's shopping centre is a couple of minutes walk and you are only a 10 minute train journey away from central London. The staff at the hotel were lovely and made an effort to ask us about what we were up to during our stay. The lounge bar...

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Helpful?
Thank Holly D
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi Holly D, What a BRILLIANT 5 STAR REVIEW!! All the way from Watford!!.Thank you for mentioning our Lovely Team – we call them the A Team!! And I see you enjoyed our Cocktails and BIG beds! I will hold you to your promise of definitely being back again! Until your next visit! Martin Hurley General Manager K West Hotel...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities

Additional Information about K West Hotel & Spa

Address: Richmond Way | Shepherds Bush, London W14 0AX, England
Region: United Kingdom > England > London
Price Range: €132 - €255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — K West Hotel & Spa 4*
Number of rooms: 220
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Also Known As:
k West Hotel And Spa
k West London
K West Hotel & Spa London
Hotel Style:
#28 Green Hotel in London
#53 Spa Hotel in London
#198 Luxury Hotel in London
#236 Romantic Hotel in London
#266 Business Hotel in London
#293 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from K West Hotel & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Hotel has Wheelchair accessible bedrooms”
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