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Dolphin Hotel

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Dolphin Hotel
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553 Reviews from our TripAdvisor Community

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Showing 193: English reviews
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Chennai (Madras), India
Reviewed 1 week ago

Review collected in partnership with Amoma.com
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Helpful?
Thank alexmailajalam
London, England, United Kingdom
Reviewed 1 week ago via mobile

I would recommend the hotel to all my friends I have been many times when iam in London. The hospitality is so friendly. Very clean. The staff are very friendly. Especially the lady who supervise the room. What a lovely service I always get. Definitely my hotel when I come to London. Good location in the heart of London. I...

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Thank Nadine E
exeter devon uk
Reviewed 3 weeks ago

The people on reception were extremely friendly and helpful. We had a large room, no view, as we were on the ground floor, but we didn't expect one, and it's Padington, so what do people want? Breakfast was basic, but we had a very cheap deal, so we were more than happy. Bed was very comfortable, linen was very good...

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Thank beetlejooz
Rio de Janeiro, RJ
Reviewed 17 January 2017 via mobile

Location is excellent, very near Paddington station - which saved us, because there was a strike of underground staff the day we were supposed to leave, but we had Heathrow Express tickets. Only a few months before, I spent a couple of nights at another Norforlk Square hotel (they're all along both sides of the square). The Dolphin was way...

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Thank Hugo D
PaddingtonHotels, Manager at Dolphin Hotel, responded to this review

Dear Hugo D, Thank you so much for your wonderful comments. Paddington is indeed a remarkable location and very convenient if you want to travel around London and we are glad it has served you well. Thank you for choosing us for your trip in London. Best regards Dolphin Hotel

London, United Kingdom
Reviewed 26 December 2016 via mobile

Very nice hotel with young nice staff. Rooms were nice with private bathroom on the ground floor. Everything is very close to it so no need to think if you have forgotten something. Main station is only 500 meters away, 24h market is in 100 meters away, very god location. I have not see other rooms but the one they...

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Helpful?
Thank pekanig
PaddingtonHotels, Manager at Dolphin Hotel, responded to this review

Hi pekanig, Thanks ever so much for your 5-star rating and your wonderful comments. We are glad you had a good stay and enjoyed travelling around from Paddington and we hope to see you again soon. Best Regards Dolphin Hotel

Barnstaple, United Kingdom
Reviewed 6 December 2016 via mobile

Stayed here sat night with my husband and 2 children. Staff where friendly. Our room consisted of 2 twin beds and 2 sets of bunks. Our family room was on top floor up very steep steps. All 80 something. Made me laugh as id just read sign saying if found smoking in room £75 charge, yet as soon as opened...

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1Thank anitafisher
PaddingtonHotels, Manager at Dolphin Hotel, responded to this review

Dear anitafisher, Thank you for reviewing us. Guests' feedback is very important for us and we are always using it to benefit ourselves. Please accept our sincere apologies that you had to experience this sequence of adversities while staying here. This is not the level of service we usually offer and would you have stayed more than one night we...

Belfast, United Kingdom
Reviewed 2 December 2016

On first arrival the reception is very impressive. Clean and modern however on entry to the vast array of rooms the building become more dated and less and less modern. The room on arrival was very basic and decor unimpressive.... it was the little things which caused concern- internet only connected if you were in the bathroom; there was tea...

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Thank Linda c
PaddingtonHotels, Manager at Dolphin Hotel, responded to this review

Dear Linda c, I am afraid your review has been posted to the wrong Hotel. The Dolphin Hotel in Paddington does not have any spa amenities. Kind Regards Dolphin Hotel

Reviewed 15 November 2016

Stayed as a family, 2 adults, 2 teens. Room was really basic. Had to hold shower head up, tv had no signal, furniture very basic and worn. But it was kept very clean and the breakfast, although basic, gave you a good start for the day. The wi-fi was free and very good. Proximity to Paddington station was the reason...

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Thank Wesley S
PaddingtonHotels, Manager at Dolphin Hotel, responded to this review

Hi Wesley S, Thank you for taking the time to review our Hotel. We take all comments seriously and we are trying to benefit ourselves through them. We must apologise for the flaws in your room; we ought to keep the facilities in proper working order and we prompt our Guests to report issues like that at the Reception. That...

Reviewed 6 November 2016 via mobile

Dark, smelly, needs a complete update and redecoration. Had to climb loads of cramped rickety stairs to get to our tiny cramped room with twin beds. One of the beds had the headboard in the fireplace. The room was unbearably hot and the tiny en suite smelt damp. There was hardly any water pressure so a shower was impossible. Breakfast...

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1Thank Lesley T
PaddingtonHotels, Manager at Dolphin Hotel, responded to this review

Dear Lesley T, Thank you for reviewing our business. Comments like yours help us see our flaws and take action. We are operating this Hotel in beautiful Victorian buildings constructed in the 1850s and we are proud to maintain their beauty, part of which are the old cast iron fireplaces and the staircases. Some of our rooms do include bunk...

New York City, New York
Reviewed 29 October 2016

Admittedly, my expectations were low due to my experience with similar London rooms in this price range. But I was pleasantly surprised this time. I was in need of a reasonably-priced room at the very last minute at 9pm, and, due to several prior visits to London, I was familiar with the row of small hotels/guest houses lined up along...

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Helpful?
Thank kar1969
PaddingtonHotels, Manager at Dolphin Hotel, responded to this review

Dear kar1969, Thank so much for your comments in your 5 star review. It means a lot to us to see our Guests leave contented and eager to share their experience with others. We are delighted to know that the Dolphin managed to tick all the boxes in your list and of course that you judge us according to the...

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Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
Official Description (provided by the hotel)
Dolphin Hotel occupies an attractive Victorian building, first built in the 1850's and is situated in a tree lined square around 100 yards away from Paddington main line and underground stations. ... more   less 

Additional Information about Dolphin Hotel

Address: 32 - 34 Norfolk Square | Paddington, London W2 1RS, England
Region: United Kingdom > England > London
Price Range: €79 - €182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Dolphin Hotel 3*
Number of rooms: 34
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Also Known As:
Best Western London
Dolphin Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from Dolphin Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not on a main road, so quiet front and back.”
 of 5 bubbles beetlejooz, 5 Feb 2017 | Read review
“Don't expect luxury but it will serve a purpose to see the fabulous city of london”
 of 5 bubbles G854XAlindac, 2 Dec 2016 | Read review
“I had room 161, which faces the street and the park and has a balcony.”
 of 5 bubbles kar1969, 29 Oct 2016 | Read review
“The downstairs rooms are nice.”
 of 5 bubbles sabrinas1648, 29 Aug 2016 | Read review
“During the summer a east side room is cooler in the evening overlooking the park.”
 of 5 bubbles Wicker64, 13 Aug 2016 | Read review
5 of 5