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Pullman London St Pancras

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#119 of 1,087 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Pullman London St Pancras
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4,985 Reviews from our TripAdvisor Community

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Showing 3,740: English reviews
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Reviewed 2 days ago NEWvia mobile

One of the best London hotels I have stayed in for business. Lots of character in the public areas, excellent decor in the rooms and good bar food. Many London hotels fail to live up to their ratings but this one, midway between Euston and Kings Cross, definitely warrants a return. High quality throughout, shame I missed breakfast. Only criticism...

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Helpful?
Thank JamesGeeTee
Meggan G, Guest Experience Manager at Pullman London St Pancras, responded to this review

Dear JamesGeeTee, Thank you for taking the time to provide our team with valuable feedback. We not only pride ourselves on our enviable location but our Customer Obsession and ability to provide services to all styles of travellers. Whether you are here for Business or Leisure our team at Pullman London St Pancras can cater to your every need. |...

Athens, Greece
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017

I visited Pullman London St Pancras during my Christmas holidays in 2016 with my family. The location of the hotel is excellent, between 3 train stations, St. Pancras, Kings Cross and Euston. Also there is available stop outside the hotel for the open-top tour buses which i used a lot. The Hotel has a very nice and contemporary style with...

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Helpful?
3Thank Panos_Koutantzis
About Hotel's Favourite Review
Faith J, Manager at Pullman London St Pancras, responded to this review

Dear Panos_Koutantzis, I am thrilled to read your fantastic review and to see you truly have enjoyed every aspect and facility of the Pullman London St Pancras during your Christmas stay with us. Thank you for taking the time to share this with us – I am excited to share your glowing feedback with the entire team especially Kate who...

Savigny-le-Temple, France
Reviewed 2 days ago NEWvia mobile

Extremely convenient the hotel is located just outside of saint pancrace. When you come from Paris you check in and drop your bag on your way to work or discover the city. Been there more than 10 times and love the decoration, the view on the City and the train station and the fitness room. Breakfast is excellent even if...

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Helpful?
Thank Julien F
Meggan G, Guest Experience Manager at Pullman London St Pancras, responded to this review

Dear Julien F, Thank you for taking the time to provide our team with valuable feedback in regards to your recent return stay with us at Pullman London St Pancras. Our Customer Service Ambassadors strive to not only recognize but deliver memorable and personalized service for our return guests. Please be assured I have passed your comments onto our Management...

Leeds, United Kingdom
Reviewed 3 days ago NEWvia mobile

This hotel is absolutely ideal. I stay here on business several times a month and it never disappoints me. The service and the staff are second to none and make you feel like nothing is too much trouble. In terms of the accommodation, the rooms are of a fantastic standard. They are large, with all facilities you could possibly need...

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Helpful?
Thank BGR90
Michelle L, PA to General Manager at Pullman London St Pancras, responded to this review

Dear BGR90, Thank you for sharing your review with us. I am delighted to hear that despite you travelling on business that we make you feel at home all the time. I will pass on your compliments especially to our In-Room Dining team and with our Executive Chef and Kitchen team about our breakfast spread which you enjoyed. Thank you...

Dusseldorf, Germany
Reviewed 3 days ago NEW

I stayed at the Pullman London St Pancras from 10th - 12th Feb. From start to finish had a great stay, by far my favourite Accor Hotel in the UK beating all 3 Sofitels. It has a fresh and funky feel and the service is fantastic, starting from checkin, to bar service and I had one of the best pasta...

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Helpful?
Thank ClaireAmor
Michelle L, PA to General Manager at Pullman London St Pancras, responded to this review

Dear ClaireAmor, Thank you for sharing your recent experience with us. It is so nice to read such lovely compliments about the hotel. I will share your compliments with our Executive Chef and Kitchen team about the Pasta Carbonara. I apologise however for the incorrect room service order on Sunday Morning which I have shared with our Restaurant and Bar...

Kettering
Reviewed 3 days ago NEW

This was our second stay at the Pullman, again a great stay. This time we stayed with our son, he had a separate area with a sofa bed and his own TV! The room was a Superior room, the bathroom was the same as our previous visit with a walk in / rainfall shower, but a bit smaller. We were...

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Helpful?
Thank TheWestleys
Michelle L, PA to General Manager at Pullman London St Pancras, responded to this review

Dear TheWestleys, Thank you for sharing your recent experience with us. It is great to hear that you and your family enjoyed your stay here at the Pullman London St Pancras. I am delighted that our Welcomers were able to assist you with your needs upon check-in and check-out. I apologise for the misunderstanding regarding the milk requested. I will...

Cheltenham, England, United Kingdom
Reviewed 4 days ago NEW

This hotel is in a great location - next to British Library, five minutes from St Pancras/King's Cross, lots of busses - and walking distance to British Museum etc. It is not cheap! So you expect a little class - the reception is very welcoming and the young lady (Arabella) who greeted us and booked us in was charming and...

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Helpful?
Thank Neil W
Michelle L, PA to General Manager at Pullman London St Pancras, responded to this review

Dear Neil W, Thank you for sharing your recent experience with us. I am sorry that you had a mixed experience due to the noise from the neighbouring room the first night. However I am glad that we were able to improve on your experience the second night. Requests for a certain type of room can be requested but not...

London, United Kingdom
Reviewed 4 days ago NEWvia mobile

We stayed here for a 2 night mini break to London. Nice hotel, good lobby bar. A bit noisy in the bar at night as they have a resident dj which is quite cool but a bit loud and a little strange! The breakfast is great, fab selection of foods and lovely fresh fruit. The only complaint we had was...

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Helpful?
Thank SarahG1770
Michelle L, PA to General Manager at Pullman London St Pancras, responded to this review

Dear SarahG1770, Thank you for sharing your recent experience with us. It is great that you had an enjoyable stay with us, enjoyed our breakfast and had a lovely time in our GA Bar. I have shared your comments about the noise with our Restaurant and Bar Manager as well as our Operations Manager. Your feedback is important as it...

Brussels, Belgium
Reviewed 4 days ago NEWvia mobile

Really good hotel. Very close to St Pancras and walking distance from many good places in London. Friendly staff. Very welcoming doorman who helps you with luggage. Just opposite the hotel is a Pret a Manger, Starbucks and Pizza Express.

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Helpful?
Thank Malaiku
Michelle L, PA to General Manager at Pullman London St Pancras, responded to this review

Dear Malaiku, Thank you for your review regarding your recent experience. As you mentioned, our hotel is indeed walking distance to many good restaurants and bars. Within our hotel we have our amazing GA Restaurant and Bar that covers a range of cuisines and offers a wide selection of cocktails which I recommend you to try upon your return next...

Reviewed 5 days ago NEWvia mobile

The location of this hotel close to start pancras was just great. The rooms are spacious and service is very good. The bar and restaurant at the hotel serve good food and drinks too. There is also a fully kitted gym and spa

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Helpful?
Thank Bhavesh M
Michelle L, PA to General Manager at Pullman London St Pancras, responded to this review

Dear Bhavesh M, Thank you for your review regarding your recent experience with us. It is wonderful to read that apart from your room you also enjoyed your time in our GA Restaurant and Bar. Thank you again for your comments and we look forward to welcoming you back very soon. Kind regards Michelle Lim PA to General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Golden Arrow Restaurant
Golden Arrow Restaurant
Cuisines: British, International, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Following a £13 million transformation the hotel this 4-star upscale hotel is perfectly located for business or leisure. Only 3 minutes' walk from the International Eurostar terminal and 5 minutes' walk from Kings Cross or Euston Underground and train stations. Pullman London St Pancras is well placed in Central London, adjacent to the British Library. The British Museum, Covent Garden, Oxford Street, West End and The City are only 10 minutes away by Tube. Pullman St Pancras boasts the Golden Arrow restaurant and bar, as well as complimentary (standard) Wi-Fi internet access, a fitness centre, 17 meeting rooms and 24-hour room service. ... more   less 

Additional Information about Pullman London St Pancras

Address: 100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel)
Region: United Kingdom > England > London > Euston / Kings Cross /St Pancras , Paddington / Maida Vale
Price Range: €164 - €314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman London St Pancras 4*
Number of rooms: 312
Reservation Options:
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Also Known As:
Novotel London St Pancras Hotel London
Accor London St Pancras
London Novotel
Novotel London Euston
Novotel Euston
Pullman London St Pancras
Hotel Style:
#51 Family Hotel in London
#67 Business Hotel in London
#69 Romantic Hotel in London
#102 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Pullman London St Pancras staff and other travellers.
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Questions? Get answers from Pullman London St Pancras staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a high floor”
 of 5 bubbles ClaireAmor, 20 Feb 2017 | Read review
“Higher rooms would have less road noise”
 of 5 bubbles TheWestleys, 20 Feb 2017 | Read review
“Ask for a room away from the main road (Euston Road) - preferably with peaceful neighbours!!”
 of 5 bubbles NeilW738, 19 Feb 2017 | Read review
“Views are better on the higher floors.”
 of 5 bubbles Sanpm, 13 Feb 2017 | Read review
“High floors offer the best views”
 of 5 bubbles LuxuryTravelLover1, 7 Feb 2017 | Read review
5 of 5