We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Grand London Park Lane

Save
Share
Traveller (392)
Room & Suite (255)
Storyboard
Overview
  • Excellent55%
  • Very good28%
  • Average9%
  • Poor4%
  • Terrible4%
Travellers talk about
“green park”(69 reviews)
“the palm court”(32 reviews)
“afternoon tea”(67 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star accommodation
All hotel details
Additional information
Offers from Sheraton Grand London Park Lane
Offers & Announcements: Book 2 nights, get 1 free
Offers from Sheraton Grand London Park Lane
Offers & Announcements: Book 2 nights, get 1 free
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]}}
Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$475.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all London hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3a7f6648438c4a43b4cfad2ae4f6d191", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":192067,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32468000],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":8,"year":2018},"checkout":{"day":27,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":478,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"3a7f6648438c4a43b4cfad2ae4f6d191","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":556,"lowestMetaPrice":475,"additionalPartner":false,"highestMetaPriceDisplay":556,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":556,"lowestMetaPrice":475,"highestMetaPriceDisplay":556,"hotelName":"Sheraton Grand London Park Lane","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNhN2Y2NjQ4NDM4YzRhNDNiNGNmYWQyYWU0ZjZkMTkxIiwiQUlLIjoiNDk5ZjU5M2NkYWMzNDdhZWIxNGJhM2RhNDYwODVhNDAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isMetaMarketingLandOnBookingFormEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "26/08/2018", "checkOut": "27/08/2018", "lowestPrice": "US$475", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32468000":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (749)
Filter reviews
658 results
Traveller rating
353
179
63
33
30
Traveller type
Time of year
LanguageEnglish
More languages
353
179
63
33
30
Show reviews that mention
All reviewsgreen parkthe palm courtafternoon teabuckingham palacethe club loungespg platinumharpist playingle meridienclassic roompiccadilly circusconcierge staffrain showerupon checkwalk in showerexcellent locationgreat rooman upgrade
FilterEnglish
Updating list...
1 - 5 of 658 reviews
Reviewed 2 days ago via mobile

We arrived to the hotel at 2 pm and waited almost 3 hours just to check in :)! We had already payed everything in advance..very unsatisfied..never going to stay at this hotel again ..sevice was good at the main gate and the bell boys ..our...More

Thank asmaa1i
Response from SheratonGrandManager, Manager at Sheraton Grand London Park LaneResponded yesterday

Dear asmaa1i, Thank you for taking the time to share your feedback and for bringing this matter to our attention. Firstly accept our deepest apologies for your check in inconvenience. We are disappointed to see that your experience with us did not live up to...More

Hotel's Favourite
Reviewed 25 June 2018

We stayed here on a recent trip home with 3 nights at the start and 3 nights at the end. The location is superb, we walked to Knightsbridge, Piccadilly, Convent Garden, Oxford Street, Russel Square and many other London locations. Its also fantastic for transport,...More

3  Thank Sabrinaann1986
Response from SheratonGrandManager, Manager at Sheraton Grand London Park LaneResponded yesterday

Dear Sabrinaann1986, thank you so much for your wonderful feedback, we are so glad you enjoyed the Sheraton Grand London Park Lane. We are so glad you enjoyed the refurbisment: we kept the classical and iconic Art Deco design while adding some modern touches, such...More

Reviewed 3 days ago

I really like the service of the hotel. I mean the restaurant was good and the food was tasty. Even the service at the tea time was great. Also the hotel was so clean. I think the bellboys were respectful and helpful. I really want...More

1  Thank ebicakmakci01
Response from SheratonGrandManager, Manager at Sheraton Grand London Park LaneResponded yesterday

Dear ebicakmakci01, thank you so much for your honest feedback, we are so glad you enjoyed our staff and restaurant. In particular, thank you for your kind note for Nadir and Dennis, we will make sure to share your comments with them. We wish you...More

Reviewed 4 days ago

Talk about being treated like royalty...during our stay at the Sheraton Grand London Park Lane, we felt as if we WERE royalty! The staff in its entirety went beyond anything we could imagine- the room, the service the amenities, and the extraordinary kindness showed to...More

1  Thank lauriewelsch
Response from SheratonGrandManager, Manager at Sheraton Grand London Park LaneResponded yesterday

Dear lauriewelsch, thank you so much for your wonderful feedback, we are so glad you felt as a Queen here. Especially we are so pleased you enjoyed the kindness of our staff. We wish you the very best and we look forward to welcoming you...More

Reviewed 1 week ago

Very friendly door staff, amazing bar-tenders and relaxing high tea, great breakfast buffet, spotless rooms, and centrally located near Buckingham Palace and Mayfair. This is definitely my home away from home when I travel to London.More

1  Thank David G
Response from SheratonGrandManager, Manager at Sheraton Grand London Park LaneResponded 1 week ago

Dear David G, thank you so much for your wonderful feedback, we are so glad you enjoyed our staff and the iconic Palm Court. We wish you the very best and we look forward to welcoming you back to your home away from home in...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$336 - US$804 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#244 Centrally Located Hotel in London
#14 Park View Hotel in London
#69 Classic Hotel in London
#437 Business Hotel in London
#58 Historic Hotel Hotel in London
#100 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$336 - US$804 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#244 Centrally Located Hotel in London
#14 Park View Hotel in London
#69 Classic Hotel in London
#437 Business Hotel in London
#58 Historic Hotel Hotel in London
#100 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (392)
Room & Suite (255)
Dining (58)
Business Centre & Event Rooms (23)
Amenities (14)
Family and Play Areas (1)
Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
Questions & Answers
Ask a question
Barry W
5 June 2018|
AnswerShow all 4 answers
Response from SheratonGrandManager | Property representative |
Hello, we have onsite car par costing £50.00 per day (24hrs use).
1
Vote
marisolnycmom
2 June 2018|
AnswerShow all 4 answers
Response from Kathy K | Reviewed this property |
We had a King size bed! I’m not sure if they are singles, doubles or Queens. I would go the hotel and send an email! Also ask if they have a pull out couch!
0
Votes
marisolnycmom
2 June 2018|
AnswerShow all 3 answers
Response from SheratonGrandManager | Property representative |
Hello Bonnie, Indeed, rooms with 2 single beds are called 'twin rooms'. Regretfully, these rooms can do not contain sofa beds. I suggest that for your family, you can book 2 standard rooms (one twin, one king) or a one... More
1
Vote
Room Tips
"Book rooms looking at green park. Higher floor the best."
Read review
"Any room over looking Green Park"
Read review
"Ask for a room overlooking green park."
Read review
"2nd floor is great, 5th floor is quieter"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing