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Radisson Blu Portman Hotel, London

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#423 of 1,089 Hotels in London
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Radisson Blu Portman Hotel, London
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1,420 Reviews from our TripAdvisor Community

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Showing 1,203: English reviews
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Reviewed yesterday NEWvia mobile

The location cannot be faulted, it's very central for Oxford Street and Hyde Park. The main lobby and bar area were pleasant and spacious. The room wasn't very big, that's to be expected for central London, but it looked tired, although it was clean. There were a number of niggles that together did not make for a pleasant stay. The...

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Helpful?
Thank Xtallise
Reviewed 3 days ago NEW

Superb location easy access to central London. very pleasant and helpful staff Superb bed and duvet. Great food with cheerful knowledgeable staff. Well furnished business class room,bathroom well furnished and clean. Parking is round the corner but book in advance with NCP and you will get it much cheaper and the hotel offers a 15% discount on top of any...

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Thank Iain S
Reviewed 2 weeks ago

I don't expect luxury for £150 night in central London, but I do expect clean bed linen and mould free bathrooms. Room 1054 had neither. Bathroom also had bodged repairs. I contacted their online feedback service twice and did not receive a reply which I guess speaks about how they value their customers.

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Helpful?
Thank MrsEricacious
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Erica, Thank you for taking the time to share your feedback. I do apologise that your stay did not meet our usual highly regarded standards on this occasion. The room number is greatly appreciated and this has been shared to our Housekeeping team for further follow-up in regards to both of the concerning issues. I do apologise that you...

Reviewed 2 weeks ago via mobile

Very clean and nice hotel. It is located in the center of london and you can walk to soho in 5 minutes. It is a little bit expensive but it worth it. Most likely if i go again to london i will stay there again.

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Helpful?
Thank Σταθο Σ
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Guest, Thank you for sharing this wonderful five star feedback. It is with much excitement to read that we have earned the opportunity to host you again due to the high levels of service and fantastic location. Please let us know when we can assist you with your next reservation. Best wishes, Marc Garrett Guest Relations Manager +44 (0)...

Istanbul, Turkey
Reviewed 2 weeks ago

Best location, 2 min to oxford street and tube station. Very helpful staff, thank you for the free upgrade too :) On negative side, I think the rooms are a bit outdated, a renovation similar to what hyatt regency (next corner) did would be great

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Helpful?
Thank Pelin G
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Pelin, Thank you for your great feedback. I am delighted that the location was absolutely ideal. The Reception team were very pleased to know the complimentary upgrade was greatly appreciated. As I wish to ensure that we follow-up on your comments regarding the rooms, I have personally shared this with our Management team. Best regards, Marc Garrett Guest Relations...

Reviewed 3 weeks ago via mobile

So we stayed here for 5 nights at Radisson Blu. Drinking water bottles are chargable. Even if u want empty plates and cutlery they charge you a 4£ "delivery to your room"fee. Rooms are pretty average and there are definitely better options available at better rates if booked in advance. Also its really not that close to the Marble Arch...

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Helpful?
Thank Rozmin V
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Rozmin, Thank you for sharing greatly beneficial feedback. It is with much disappointment to read that this stay did not live up to your expectations. I would like to reassure you that our Business Class rooms include all the extras and will be much to your satisfaction. I apologise that the cleanliness levels were not to our usual high...

Reviewed 3 weeks ago

I Wrote about one of my most disappointing stays at this hotel in August of 2017. I decided to give the hotel another try on a business trip and it was a complete turnaround. for starters the Lobby had been closely overhauled and was very tastefully done and is a great ambiance. The front desk was very polite and helpful....

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Helpful?
Thank Mark W
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Mark, The feedback from your return visit is reassuring and greatly appreciated. I am delighted to read that this stay went above and beyond your expecations with all team members leaving you impressed. The team strive to make the difference and it is a joy to know of your happiness. The team and I look forward to your next...

Loughborough, United Kingdom
Reviewed 3 weeks ago

I stayed at this hotel for two nights while on business, I found it to be quite adequate for what I needed. I did feel that the rooms were a bit outdated although the bed was very comfortable- just the decor that could do with an update. The bathroom was fine - it did what it said on the packet...

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Helpful?
Thank lizm54
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Liz, Thank you for sharing your great feedback. I am very pleased to read that the location was ideal for your business trip. The Reception and Concierge team members were thrilled that their service made the difference and are eagerly awaiting your return. The comments regarding the room and bathroom has been taken onboard. Kind regards, Marc Garrett Guest...

Worcester, United Kingdom
Reviewed 4 weeks ago

The ideal location for my needs this trip and very helpful, friendly and efficient staff compensated for a fairly ordinary room, despite an upgrade. Better tea selection needed please, only Eng Breakfast or Camomile offered, no green. Comfortable bed, pleasant enough view, convenient and efficient for my business purposes but not exciting. I appreciated being able to use the comfortable...

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Helpful?
Thank 142louised
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Louise, The time taken to share your feedback is greatly appreciated. I am pleased to read that the location was ideal for this business trip to London. The team strive to delight so it is reassuring to read that their service contributed to your overall satisfaction of the stay. The useful comments regarding the room and tea are beneficial...

Manama, Bahrain
Reviewed 4 weeks ago

There was a lot of room to move around however the hotel and facilities are extremely outdated. The rooms are not insulated well a wind storm occurred and the heater was not working and the curtains were flying due to the windows that were not insulated well. The bathroom had a bathtub instead of a shower tray which was left...

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Helpful?
Thank Marwa O
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Marwa, Thank you for taking the time to share your recent experience. I am pleased to read that the location was ideal for your visit to London. It is disappointing to learn that there were several issues that did not have the same positive impact on your stay and these have since been relayed to the relevant management team...

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Staying in Marylebone

Neighbourhood Profile
Marylebone
Marylebone offers what so many London neighbourhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Attractive Modern Hotel situated on Portman Square, convenient to Oxford Street shopping & Hyde Park. ... more   less 

Additional Information about Radisson Blu Portman Hotel, London

Address: 22 Portman Square, London W1H 7BG, England
Region: United Kingdom > England > London > Marylebone
Price Range: €190 - €351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Portman Hotel, London 4*
Number of rooms: 272
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Also Known As:
Radisson Blu Portman Hotel, London Hotel London
Radisson London
London Radisson
Hotel Style:
#14 Green Hotel in London
#290 Luxury Hotel in London
#295 Family Hotel in London
#303 Romantic Hotel in London
#324 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Portman Hotel, London staff and other travellers.
2 questions
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Dubai, United Arab Emirates
9 months ago

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Questions? Get answers from Radisson Blu Portman Hotel, London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for upgrades to business at weekends ask for newly refurbished room as some are yet to be done”
 of 5 bubbles , 23 Mar 2017 | Read review
“Higher floors have better views”
 of 5 bubbles 408peling, 6 Mar 2017 | Read review
“The 6th floor was quiet, no disturbance but the bathroom was slightly tired.”
 of 5 bubbles 142louised, 26 Feb 2017 | Read review
“Not so sure!”
 of 5 bubbles glitteracci, 13 Feb 2017 | Read review
“Consider business class room for quieter room”
 of 5 bubbles johncorry, 30 Jan 2017 | Read review
5 of 5