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Ibis London Docklands Canary Wharf

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#369 of 1,087 Hotels in London
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Ibis London Docklands Canary Wharf
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769 Reviews from our TripAdvisor Community

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Showing 601: English reviews
Bournemouth
Reviewed 1 week ago

We were pleasantly surprised to find that this hotel was not only good value it also exceeded our expectations. We found it to be clean and tidy. The staff were efficient and helpful. The reception area had lovely floral displays. Complimentary biscuits and the lemon chilled water available on arrival was a nice touch too. Our room had a very...

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Helpful?
Thank DmJay
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review

Dear DMJay, Thank you for choosing the ibis London Docklands Canary Wharf whilst attending the Boat Show at the ExCeL Exhibition and Congress Centre. The team and I are pleased to read that we exceeded your expectations. Your comment to return is our biggest reward; we look forward to welcoming you back in the near future. Kind regards, Brian Opauka

Singapore, Singapore
HOTEL’S FAVOURITE REVIEW
Reviewed 29 September 2016

If you want a clean hotel of a decent standard, with a comfortable bed and good location for a reasonable price, you should come here. There are no unnecessary trimmings. The check in was friendly and efficient; we were informed about a new breakfast offering starting that looked excellent and was very cheap ( we left too early to take...

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Helpful?
1Thank victoriabitter67
About Hotel's Favourite Review
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review

Dear Victoria, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Best regards, Sylvie Gallon General Manager

Wymondham, United Kingdom
Reviewed 2 weeks ago

I booked via their website and got a fantastic price with breakfast.Hotel is just across the road to Blackwall tube station from where you can get to the o2 easily and central London in a matter of minutes. The hotel was clean and breakfast superb.Was able to park at hotel for £12 the day. I will return .

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Helpful?
Thank Keith D
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review

Dear Keith D, Thank you for choosing the ibis Docklands Canary Wharf whilst going to the O2. I am pleased to read that we exceeded your expectations and that you enjoyed our buffet breakfast. The team and I look forward to welcoming you back in the near future. Kind regards, Brian Opauak

Reviewed 2 weeks ago via mobile

Hotel is in the prime located of Canary Wharf just in front of blackwell station. Rooms are ok but there were no cupboards or drawers in the room. TV channels were also limited and there were not much options for food in the menu. Also i had a bad experience of foul smell in the bathroom.

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Helpful?
Thank ARUN G
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review

Dear ARUN G, Thank you for staying and thank you for taking the time to share your experience. I have taken note of your comment about the layout and design of the new ibis Sweet Room and our food offer. The experience in the bathroom certainly is not what I expect to read and rest assured I shall follow up...

Middlesbrough, United Kingdom
Reviewed 3 weeks ago

Stayed here two nights on business and was pleasantly surprised. Rooms were clean and comfortable and quite well equipped. Service was friendly and efficient and the meals were tasty and reasonably priced. Room prices varied quite a lot and it's always worth trying the comparison sites for a cheaper price.

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Helpful?
Thank Elaine G
ibisLondonDockland, Manager at Ibis London Docklands Canary Wharf, responded to this review

Dear Elaine, Thank you for choosing the ibis Docklands Canary Wharf and I am pleased to read that you had an enjoyable stay and the staff looked after you. I would like to take this opportunity to confirm that the best available rate will always be found on our branded website. I do hope we will have the opportunity to...

Morlaix
Reviewed 4 weeks ago via mobile

I was there for a professional purpose. The hotel is well located for professional travel but not for tourism purpose. The checking was little bit cold and the room very cold and not really clean inside the bathroom. Check out was please wait without looking you. Ok but without emphasis..,,

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Helpful?
Thank Mathieu D
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review

Dear Mathieu D, Thank you for staying and thank you for taking the time to share your experience. Rest assured I shall follow up on your comments as this is not what I expected to read in terms of feedback; all feedback is important to us in order to look at ways of improving our standards and levels of service...

Larne, United Kingdom
Reviewed 4 weeks ago via mobile

My friend and I stayed at this hotel for 2 nights and the staff were friendly, the room was nice and clean. We were impressed by the breakfast provided. We enjoyed our stay and would definitely recommend this hotel.

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Helpful?
Thank Diane M
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review

Dear Diane, Thank you for choosing the hotel and I am delighted to read we met your expectations and more importantly that the staff looked after you and that you enjoyed our buffet breakfast. Your recommendation is our biggest reward - thank you! We look forward to welcoming you back in the near future. Kind regards, Brian Opauka

Reviewed 5 weeks ago via mobile

Stayed here when we went to the o2. The location is ideal as it is about a 10 minute walk to Canary Wharf tube station and then just one stop to the o2. The hotel is typical Ibis. Well priced, clean and tidy. There isn't a huge amount of parking but we got in ok. Does what it says on...

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Helpful?
Thank Craig B
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review

Dear Craig B, Thank you for choosing the hotel whilst visiting the O2. I am pleased to read that the hotel met your expectations and I do hope we will have the opportunity to welcome you back in the near future. Kind regards, Brian Opauka

Gloucestershire, United Kingdom
Reviewed 5 weeks ago

I've stayed in quite a few of the ibis hotels and this one was the worst one. Very small, the bathroom was not particularly clean and the seat in the shower was rusty, as was the door to the bathroom. Staff were friendly but we were overall disappointed and felt it was too expensive for what we got.

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Helpful?
Thank BeckyL1488
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review

Dear BeckyL1488, I am disappointed to read that the hotel did not meet your expectations and I would kindly request for you to take contact with me in order for follow up on your stay and bedroom to have this rectified. I am, however, pleased to read that the staff looked after you. I look forward to hearing from you....

Surrey, United Kingdom
Reviewed 6 January 2017

Stayed here for one night after a night in Canary Wharf. The room was very clean & the bed was comfy, everything I wanted for a one night stay. The nearest public transport was Blackwall DLR station, which is about 10 minutes walk. I would stay again if in the area for the night.

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Helpful?
Thank Dav1d_985
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review

Dear David, Thanks for your review. I’m glad you had a good stay with us at Ibis London Docklands Canary Wharf and I hope to see you on your next trip. Kind regards, Sylvie Gallon General Manager

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ibis London Docklands Canary Wharf hotel is an economy London hotel in the Docklands area. Your hotel booking puts you minutes walk from the commercial and financial hub of Canary Wharf, and a short light rail journey from ExCel and the O2 Arena. The 87 modern guestrooms all come with satellite TV and free internet access. Bar and Restaurant open 7 days a week. City Airport is just 5km from the hotel, and there is secure onsite parking for up to 30 cars. There is a free web corner in the lobby. ... more   less 

Additional Information about Ibis London Docklands Canary Wharf

Address: 1 Baffin Way off Preston Road, London E149PE, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range: €91 - €189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Docklands Canary Wharf 3*
Number of rooms: 87
Reservation Options:
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Also Known As:
Ibis London Docklands Hotel London
Accor London Docklands
Ibis London Docklands Canary Wharf
Hotel Style:
#48 Green Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Docklands Canary Wharf staff and other travellers.
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Questions? Get answers from Ibis London Docklands Canary Wharf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Book in advance for best prices.”
 of 5 bubbles JRBrookes, 14 Dec 2016 | Read review
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