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Novotel London Waterloo

3,094 reviews
#327 of 1,076 Hotels in London
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Traveller (656)
Room & Suite (223)
Dining (37)
Overview
  • Excellent31%
  • Very good51%
  • Average14%
  • Poor3%
  • Terrible1%
Travellers talk about
“lambeth palace”(121 reviews)
“london eye”(217 reviews)
“big ben”(115 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Novotel London Waterloo
Special Offer: CHEAPEST RATES ONLINE!
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Reviews (3,094)Write a Review
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Show reviews that mention
All reviewslambeth palacelondon eyebig benseparate toiletminute walksouth bankthe sofa bedthe nearest tube stationbakerloo linethames rivertrafalgar squarebus stopexecutive roommajor attractionsthe hotel is cleanfamily roomgood nights sleep
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1 - 5 of 1,458 reviews
Reviewed today

Fantastic view overlooking Lambeth Palace. Could also see a number of landmarks, including Big Ben and the London Eye, from across London. Friendly staff throughout, who weren’t intrusive but also paid attention.

Thank Jeff P
Hotel's Favourite
Reviewed 10 October 2017

Traveled with family for a holiday in London. Found the location very central and easy to access all of London transport services be it tube, buses or even the hop on hop off bus. The room was a large and had sufficient space for 3...More

Review collected in partnership with Accorhotels.com
1  Thank vjbhalla
Response from Novotel W, Manager at Novotel London WaterlooResponded 29 October 2017

Dear guest, Thank you very much for taking the time to share your experience in our hotel. As always, it is a pleasure to read such a good comment, as it reflects what all my colleagues strive to do every day for our guests. Thank...More

Reviewed today

The hall has an incredible space. the bar, the breakfast area, the waiting living room, all very confortable. the thing i liked most was the bathroom. good choice on the tiles. very nice drawing on the wall. becarefull when choosing the fruits, the papaya was...More

Review collected in partnership with Accorhotels.com
Thank Eduardo Henriqu... B
Reviewed today

More

Review collected in partnership with Novotel Hotels
Thank kenna0
Reviewed yesterday

We had a four night trip to London, to see family and take in a West End Show. This hotel is a favourite, based on location, consistent service, value and their secure car parking. Clean, friendly, comfortable; all you could really ask for. We will...More

Thank Simon B
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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$132 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#128 Family Hotel in London
#231 Luxury Hotel in London
#316 Romantic Hotel in London
#325 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$132 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#128 Family Hotel in London
#231 Luxury Hotel in London
#316 Romantic Hotel in London
#325 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (656)
Room & Suite (223)
Dining (37)
Pool & Beach (3)
Hotel & Grounds (416)
Bathroom (52)
Family and Play Areas (2)
Questions & Answers
Ask a question
Una J
11 August 2017|
AnswerShow all 4 answers
Response from Colleen c | Reviewed this property |
Views over Lambeth Park but you do need to try and get up high. We were on the right side but on a low level so not as much to see
0
Votes
kcsaz
8 May 2017|
AnswerShow all 4 answers
Response from Matthew B | Reviewed this property |
You can ask the hotel to perform laundry as a service at an additional charge to your nightly rate.
2
Votes
jhanbee
21 March 2017|
AnswerShow all 3 answers
Response from Azwimmbavhi | Reviewed this property |
Yes I also arrived very early in the morning and my departure late in the evening. they allowed us to drop the luggage as we arrived and put it in the locker until our departure time.
0
Votes
Room Tips
"More house staff needed to have rooms cleaned and ready at the time promised for customers."
Read review
"Rooms at the front of the hotel, whilst slightly noisier, have a great view of Lambeth Palace."
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"Westminster facing top floor"
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"Avoid room 201 if you want to sleep."
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