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This place is filthy, the carpets do not look as if they have been vacuumed for a year, the curtains in my room were so dirty that if you moved the curtains some dirt fell off.
I forgot slippers and had to keep my shoes...More
1 Thank Shelley F
Response from Rajsondh, Guest Relations Manager at Boston Manor HotelResponded 19 July 2017
It is clear that you did not enjoy your stay, and the management can only apologise to you for providing accommodation that did not meet the standards you were expecting.
As we do not have reference of your booking, it is hard to...More
Me and 3 others stayed here whilst working in london. On arrival we thought we were lost, as the Boston manor we could see was what looked like a take away shop. Noooooo we weren't lost unfortunately. Once we navigated around the tightly packed carpark,...More
2 Thank help77me
Response from Rajsondh, Public Relations Manager at Boston Manor HotelResponded 6 September 2017
We apologies for the shortcomings that you have experienced during your stay here. Thank you for letting us know about these issues. We are currently undergoing renovations to our carpets in order to stop odors from the kitchen coming into rooms. In regards...More
The staff are good at this hotel, courteous and helpful. This is a basic hotel and for the money its good.There is free parking free wifi, and free breakfast.what more could you want, the room lacks personality,but was a good size,although two single beds stuck...More
When my partner rang to confirm our reservation the week leading up to our stay the staff were very helpful to ensure our room had a bath. The room was large, accommodating 3 single beds with plenty of space to walk around. One of the...More
Room clean and spacious and public areas are ok.
Bathroom was modern, plenty of hot water but bath takes a little while to fill
Breakfast was sufficient - the young lady serving was really good
Staff were all very nice
Located a brisk 10 minute...More