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City Continental London Kensington

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City Continental London Kensington
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989 Reviews from our TripAdvisor Community

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Showing 565: English reviews
Reviewed 4 days ago NEWvia mobile

My partner and I checked into this hotel expecting it to be lovely, we soon discovered this was not the case. Firstly upon checking in the staff were very rude. After being given our keys we soon discovered that we could not access our room because the keycard given to use did not work, this happened to another three people...

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Helpful?
Thank Pieta v
Reviewed 1 week ago NEWvia mobile

My boyfriend and I stayed here for 3 nights (January 8th-11th) for a city break and we thoroughly enjoyed our stay. I found the reception staff to be very pleasant and polite, and thankfully our room was spacious by London standards! The bathroom was also a decent size. The only downfall I found with the room was that it couldn't...

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1Thank aislingxo
Yorkshire Dales National Park, United Kingdom
Reviewed 1 week ago

excellent location, 3 mins walk from Earls Court tube station. I stayed in a twin room which was spacious clean and very quiet. The reception staff were friendly and helpful. The continental breakfast was plentiful. All in all for what was classed as a budget hotel I would highly recommend this hotel. I would not hesitate to re visit.

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Thank jackiestarkie
Reviewed 1 week ago via mobile

Stayed one night at the city continental and for the price was very pleased. The room was clean with complimentary water crisps, kit kat and coke which was unexpected but very nice. The two chaps on reception when we registered were extremely helpful and pleasant. Even breakfast, though basic, was good. Would highly recommend. Well placed for the tube and...

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Thank Tracey S
Doncaster, United Kingdom
Reviewed 1 week ago via mobile

I have stayed at this hotel a few times now and I have always thought it was excellent value for money, the rooms are clean and spacious I still have that view despite my recent experience I paid £51 for a double room, that is very cheap but not unusual for the time of year I got my room and...

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Thank Lmarieevans
Glasgow, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed with a friend during the May bank holiday weekend. Accommodation was good, breakfast did the job but was very basic, reception staff were helpful enough but didn't engage with either of us. Best thing about this hotel is the location. Very convenient for seeing the sights of West London and has great transport links to across the city. Would...

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Thank David_Zochowski
Reviewed 15 December 2016

The location was the biggest highlight - a minute walk from Earl's Court Station, with an M&S and a Pret a Manger right around the corner. The room itself was alright, with comfortable beds and all the required amenities. The service was mediocre - when we checked in, the receptionist had to photocopy the passport twice and asked for more...

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Thank EwaJcn
Management response:

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

England, United Kingdom
Reviewed 12 December 2016 via mobile

Stayed for one night in mid December. We got there at 1.35pm. The receptionist was quite grumpy, didn't smile and said check in at 2pm and to come back then. I know every hotel has a checking in time but I have never been turned away before for coming early. I've turned up 2/3 hours early before at other hotels...

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Thank aaalex7
Management response:

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mario Lupi

The Hague, The Netherlands
Reviewed 12 December 2016

We stayed two nights at the hotel. I have chosen the hotel because of the proximity to our daugthers place. After a long drive we arrived and were greeted by a very unsmilling receptionist with the words "check in is at 14:00!". What surprised us was the way the receptionist did not looked at us but instead was looking at...

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Thank lkiosse
Management response:

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

London, Kentucky
Reviewed 8 December 2016

stayed here for a two night break ,on arriving we moved room ,as the room we first had was looking onto a shed with a broken window with a ladder leaning up the wall poky little room ,we were moved to a room at front but still poky couldn't walk round the bed at all and being my partner is...

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Helpful?
Thank kingsgilly
Management response:

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
City Continental Kensington London Hotel looks forward to welcoming you to London. If you are traveling to London for business or seeking a hotel near London major tourist attractions & shopping area, there are many reasons you should consider our hotel. Our guests enjoy modern accommodations, amenities, friendly ambiance, and affordable rates City Continental Kensington London Hotel is within easy reach of Olympia Exhibition Centre and a short ride to Hammersmith Apollo. The staff at City Continental Kensington London Hotel is quite friendly and available to assist our guests at any time of the day and night. Breakfast is provided for our guests each morning at our hotel. ... more   less 

Additional Information about City Continental London Kensington

Address: 11-13 Penywern Road, Earls Court, London SW5 9TT, England
Region: United Kingdom > England > London > Earls Court
Price Range: €77 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — City Continental London Kensington 3.5*
Number of rooms: 74
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Also Known As:
City Continental London Kensington Hotel London
City Continental Hotel London
Comfort Inn London
Comfort Inn Earls Court
London Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from City Continental London Kensington staff and other travellers.
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Questions? Get answers from City Continental London Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not sure there is one we werent offered one”
 of 5 bubbles kingsgilly, 7 Dec 2016 | Read review
“Balcony room was at the back of the hotel and very quiet.”
 of 5 bubbles ryankjcb, 1 Nov 2016 | Read review
“Check whether it's open prior to booking.”
 of 5 bubbles Phillip021, 3 Oct 2016 | Read review
“Don't do it!!”
 of 5 bubbles belindahaine, 23 Sep 2016 | Read review
“Choose another hotel”
 of 5 bubbles cazbe38, 23 Sep 2016 | Read review
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