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The Colonnade London

1,329 reviews
#399 of 1,081 Hotels in London
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Traveller (521)
Room & Suite (395)
Dining (21)
Overview
  • Excellent49%
  • Very good30%
  • Average11%
  • Poor6%
  • Terrible4%
Travellers talk about
Free Wifi
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Concierge
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,329)Write a Review
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1,178 results
Traveller rating
586
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128
68
51
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1 - 5 of 1,178 reviews
Reviewed 2 days ago via mobile

So I’m basing this off of my experience. We stayed here 7 days (9th-17th). We had the Freud Suite. We had an amazing experience. I was worried about the hot water situation since most have had issues, but not once did my husband or I...More

Thank Kdye25
Reviewed 2 weeks ago

A very nicely appointed hotel, lovely furniture and decorations, mainly in the style of a country house, I read of someone complaining of lack of water for taps and toilet, I then read in the paper that there was a burst water main nearby, that...More

1  Thank Stuart S
Reviewed 2 weeks ago via mobile

The location is great and the hotel is attractive. In almost every other respect, based on my recent experience, it is a very badly run hotel that shows complete contempt for its guests. I write this on my way to Gatwick after 2 days of...More

1  Thank helenahankaart
Reviewed 2 weeks ago

Staff excellent. Breakfast good.Rooms good. Loved the old lift.Perfect for underground and Paddington station. Went to see Tamala Motown show. Great. Give china town a miss to expensive. Quite roads around hotel.More

Thank Charfield2015
Response from GM159, Manager at The Colonnade LondonResponded 2 weeks ago

Dear guest, It fills me with great pride to learn of your great experience here at The Colonnade Hotel. I was so pleased that my staff went above and beyond in their service to you, we pride ourselves on going ‘the extra mile’ for all...More

Reviewed 2 weeks ago

Although this nights stay was a gift through Groupon on a special deal, the room we were allocated was a far cry from the pictures advertising the rooms in the hotel. Small. Old lumpy uncomfortable bed. Threadbare bed linen. Window that did not lock. Air...More

1  Thank Brenda Q
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$129 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#192 Romantic Hotel in London
#209 Business Hotel in London
#280 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$129 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#192 Romantic Hotel in London
#209 Business Hotel in London
#280 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveller (521)
Room & Suite (395)
Dining (21)
Pool & Beach (1)
Questions & Answers
Ask a question
Nettym55
30 July 2017|
AnswerShow all 3 answers
Response from Mark T | Reviewed this property |
No smart casual
2
Votes
Katie A
6 June 2017|
AnswerShow all 3 answers
Response from Iren B | Reviewed this property |
Please avoid going there you will save yourself from a lot of hassle
0
Votes
dperez21
17 April 2017|
AnswerShow all 3 answers
Response from Debbie W | Reviewed this property |
Call the hotel to explain what time you are arriving just in case they think you are not coming & give your room away.
0
Votes
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Room Tips
"do NOT settle for a basement room"
Read review
"Do not choose at all"
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"no lift to 4th floor or basement, so if you have luggage avoid those rooms"
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"try for floor above first floor, to the back side of entryway or restaurant where music and noise can be loud"
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