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So I’m basing this off of my experience. We stayed here 7 days (9th-17th). We had the Freud Suite. We had an amazing experience. I was worried about the hot water situation since most have had issues, but not once did my husband or I...More
A very nicely appointed hotel, lovely furniture and decorations, mainly in the style of a country house, I read of someone complaining of lack of water for taps and toilet, I then read in the paper that there was a burst water main nearby, that...More
The location is great and the hotel is attractive. In almost every other respect, based on my recent experience, it is a very badly run hotel that shows complete contempt for its guests. I write this on my way to Gatwick after 2 days of...More
Staff excellent. Breakfast good.Rooms good. Loved the old lift.Perfect for underground and Paddington station. Went to see Tamala Motown show. Great.
Give china town a miss to expensive. Quite roads around hotel.More
Response from GM159, Manager at The Colonnade LondonResponded 2 weeks ago
It fills me with great pride to learn of your great experience here at The Colonnade Hotel. I was so pleased that my staff went above and beyond in their service to you, we pride ourselves on going ‘the extra mile’ for all...More
Although this nights stay was a gift through Groupon on a special deal, the room we were allocated was a far cry from the pictures advertising the rooms in the hotel. Small. Old lumpy uncomfortable bed. Threadbare bed linen. Window that did not lock. Air...More