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COMO Metropolitan London

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#62 of 1,088 Hotels in London
Certificate of Excellence
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COMO Metropolitan London
COMO Metropolitan London
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1,048 Reviews from our TripAdvisor Community

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Showing 968: English reviews
Los Angeles, California
Reviewed 2 December 2014

Loved the hotel, location and staff, but be warned there is HEAVY construction going on and the noise is literally unbearable during the day. Weary jet lagged travelers that need sleep be warned!! Stay somewhere else until the construction is over or ask for a major discount. It's just not worth the noise.

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Helpful?
1Thank AGWatkins
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Further to my recent direct message to you I wanted to thank you for your comments following your recent stay with us. I was very pleased to hear your remarks about the team and the service you received at the hotel. I was, however, incredibly disappointed and very sorry indeed to hear that you were disturbed during your time with...

Slough, England, United Kingdom
Reviewed 2 December 2014

My husband and I took our daughters to winter wonderland we didn't stay at the hotel however the staff were extremely helpful - one member of staff in particular was messaoud who helpfulness and friendly nature was beyond compare, he gave good advice and was generally very thoughtful, accommodating, caring, hospitable. It touched me and my husband deeply and made...

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Helpful?
1Thank Herpreet K
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you very much for your comments and recommendation following your recent experience at the Metropolitan by COMO. I am delighted to hear how pleased you were with the staff you met, particularly Messaoud. I shall certainly ensure that your comments are shared with him and the team. Please do let me know when you are planning your London visit...

Reviewed 2 December 2014

I have been visiting London over the past few months, staying at The Metropolitan. Check in is always very efficient - always extremely fast. I also must commend the welcome on the door upon arrival to the swift luggage service. By the time i reach my room, the luggage is already waiting!! The concierge couldn't be more helpful - they...

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Helpful?
Thank Louise Z
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you very much indeed for your terrific feedback following your recent stay at the Metropolitan by COMO. As a regular guest your comments and recommendation are particularly appreciated. I am delighted that you continue to enjoy your stays with us and it is particularly pleasing to hear your comments about the service you received throughout the hotel, especially from...

Aberdeen, United Kingdom
Reviewed 30 November 2014

We chose the Metropolitan after having previously had a wonderful stay at COMOs Maldives property, Cocoa Island. We were upgraded on arrival to a Park Suite with fabulous views of Hyde Park. The room was spotless with a comfortable bed. Park Lane is busy pretty much constantly but we weren't disturbed by noise and had the best nights sleep in...

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Helpful?
Thank carly1383
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you very much indeed for your fabulous comments following your stay at the Metropolitan by COMO. I am delighted to hear how highly you valued your experience with us and that we managed to enhance your time in London in some way. It is also terrific that you have also enjoyed our sister resort Cocoa Island by COMO. It...

Evanston, Illinois
Reviewed 30 November 2014

This hotel has a great location that is near Bond Street, Picadilly, St. James, etc. The hotel is rather modern and not traditional. All of the staff is extremely helpful as would be expected in a top rated facility. Nobu can be a plus. Try to avoid an evening where the bar is booked for a private function.

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Helpful?
Thank Jim B
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you very much for your terrific feedback about your recent stay at the Metropolitan by COMO. I am very pleased indeed to hear that you enjoyed your stay and that you liked our location. Please let me know when you are planning a return to London as I would be delighted to look after your arrangements myself and ensure...

Bath, United Kingdom
Reviewed 28 November 2014

Just brilliant. Elegantly stylish and brilliant staff. Concierge team are spot on without being pushy or hunting for tips like the rest of London hotels staff, just so refreshing. Security just really have your back when dealing with the beggars and immigrants that pester you in and out, not just at the met but the I/continental and grovesnor too. Sign...

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Helpful?
Thank Joethetaxpayer
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you very much indeed for your lovely comments and recommendation following your recent stay with us. I am delighted to hear that you enjoyed your experience with us so much and that the team at the hotel really stood out for you. Please do let me know when you are booked to return so I can look after your...

Reviewed 28 November 2014 via mobile

Stayed in one of the new refurbed rooms, awesome night, totally up to date, blue tooth connection to the audio system was very cool, bed was super comfy, staff are the best, especially the guys at the concierge, they're just there for you.... Nobu on the doorstep and the Shambala shop is great, I love the smell... New Met Bar...

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Thank michaeljobson
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Many thanks for your lovely comments following your recent stay at the Metropolitan by COMO. I am very pleased indeed to hear how much you enjoyed your time with us and that you liked your room. It is also terrific to hear that the staff managed to enhance your time in London in some way. Your recommendation is greatly appreciated....

Winchester
Reviewed 25 November 2014

I just want to say a huge thank you to all the staff at the Metropolitan. I was given the task of sorting out a girls trip to London and living in the country I did not know where to begin. The concierge could not have been more helpful. The week before our stay, they email me suggestions of restaurants,...

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Helpful?
Thank Linda R
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you so much for your amazing comments following your recent stay at the Metropolitan by COMO. I am so pleased to hear how highly you and your friends valued your experience with us and that we managed to enhance your London experience in some way. I am also delighted that you enjoyed the service you received throughout the hotel...

Reviewed 24 November 2014

I love this place, great staff, great people, wonderful and relaxing aromas, ,superb breakfast in the white room,hospitality is outstanding ,only thing id place is missing a luxury Jacuzzi and pool, and parking can be a nightmare. other than that fantastic place , can not wait to go back

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Helpful?
Thank realtalk007
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you very much for your recommendation and comments following your stay at the Metropolitan by COMO last year. I am very pleased indeed to hear how much you enjoyed your stay and the hospitality of the team at the hotel. We very much look forward to welcoming you back so please let me know when you are planning to...

London, United Kingdom
Reviewed 23 November 2014

Have stayed at this hotel on several occasions but this is the first time since rooms have been refurbished. What a revelation!! These people must actually spend time in the rooms and more importantly listen to guests comments. Have always wondered why it was so difficult to have lighting in a room that was ambient but could be adjusted to...

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Helpful?
Thank Sally J
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you so much for your marvelous comments following your recent stay with us. I am delighted to hear that you enjoyed your room and the service you received from the team so much. We look forward to welcoming you back to the Metropolitan by COMO soon. Please let me know when you are planning a return as I would...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
COMO Metropolitan London has a serene urban aesthetic that is both contemporary and timeless in sun-soaked whites with accents of vibrant yellow. Light floods all 144 rooms and suites through floor-to-ceiling windows whilst the uncluttered design and intuitive technology create a haven of calm perfect for business or leisure travel. All rooms and suites come with: Bespoke king-size beds with mattress protectors and comforters 400-thread count Egyptian cotton sheets Complimentary high speed WiFi and hardwire internet Loewe interactive TV with extensive on-demand music and over 70 channels Discreet hospitality units, mini bars and Nespresso machines Touchscreen controls Remote controlled curtains and blinds, operated by your bedside COMO Shambhala amenities Controllable lighting Rainfall showers Floor to ceiling windows with views of Hyde Park or Mayfair Fret cut-panel bespoke artwork International multi-region plug sockets Climate control Unique yoga channel Hairdryer Safe For extended stay guests COMO Metropolitan London offers some of the best serviced apartments in Central London. Situated just off Park Lane on Hertford Street and Brick Street, our apartments deliver privacy and flexibility with the hotel's signature facilities and 24-hour room service. ... more   less 

Additional Information about COMO Metropolitan London

Address: Old Park Lane, London W1K 1LB, England (Formerly Apartments at Metropolitan by COMO, London)
Region: United Kingdom > England > London > Mayfair
Price Range: €315 - €642 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — COMO Metropolitan London 5*
Number of rooms: 144
Reservation Options:
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Also Known As:
The Metropolitan Hotel London
Metropolitan London
Metropolitan Hotel London
COMO Metropolitan London
Hotel Style:
#29 Spa Hotel in London
#45 Romantic Hotel in London
#58 Luxury Hotel in London
#59 Family Hotel in London
#113 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from COMO Metropolitan London staff and other travellers.
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Questions? Get answers from COMO Metropolitan London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park views give lovely views over Hyde Park”
 of 5 bubbles helentissi, 20 Feb 2017 | Read review
“Avoid low rooms overlooking Hertford street”
 of 5 bubbles Seanpatkeery, 1 Feb 2017 | Read review
“The Metropolitan Park rooms have great views across Park Lane to Hyde Park.......the higher the floor the better the views!”
 of 5 bubbles Ed-Scotia, 1 Feb 2017 | Read review
“Room 501 very noisy A/C”
 of 5 bubbles 951rodb, 6 Dec 2016 | Read review
“High Floor and Park Facing Rooms”
 of 5 bubbles Maplemash22, 4 Dec 2016 | Read review
5 of 5