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Brown's Hotel

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Traveller (611)
Room & Suite (345)
Dining (144)
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About

#8 of 1,130 hotels in London
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Located in London’s most exclusive borough, Brown’s Hotel is a microcosm of chic, modern and arty Mayfair making it the ideal base for luxury travellers. Contemporary design and an eclectic collection of works by leading artists combine to give Brown’s its inimitable style and a charismatic air that brings guests back time and time again. Each of the 115 rooms and suites at Brown’s strike a perfect balance between style and sophistication, with elegant fabrics and furnishings offset by flashes of colour. Whether guests wish to celebrate over a decadent afternoon spent in The English Tea Room, meet for cocktails in the naughty corner of The Donovan Bar amongst Terence Donovan’s cheekier shots, or relax in the exclusive surroundings of Beck at Brown’s, the hotel's restaurant, Brown's is a glamorous destination in the heart of Mayfair. Within the hotel is an intimate spa sanctuary; a place to unwind and re-centre with treatments aimed at nurturing body and mind alike.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Taxi service
Banquet room
Meeting rooms
Couples massage
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Interconnected rooms available
Room service
Safe
Telephone
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Charming
Business
Languages Spoken
English, French, Italian
2,279Reviews17Q+A100Room tips

Reviews
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Traveller rating
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jewel k wrote a review 11 Apr
1 contribution
I’ve had the privilege of staying in some of the finest hotels around the world but Browns in London will always hold a special place in my heart. It’s the home away from home for me- the staff are so generous and friendly, especially Emanuel and George the doormen. This establishment is head and shoulders above the rest and I truly love it here, leaving is always a sad occasion.
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Date of stay: April 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Everything is perfect
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded 6 days ago
Dear jewelk568, Thank you so much for taking the time to write this lovely review. I am absolutely delighted that Brown's Hotel has become your London home, and what a pleasure to read your words of praise for our very unique property! We sincerely appreciate your kind compliments for the warm, friendly and caring service delivered by all our team members (with a special mention for Emmanuel and Jorge!) We are fortunate indeed to have some wonderful ladies and gentlemen here at Brown's and I cannot wait to share your feedback with everyone. Thank you again for your strong recommendation. Our Brown's Family and I very much look forward to welcoming you back soon! Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John A wrote a review 10 Apr
1 contribution
Hands down....the best hotel service we've ever had. What a beautiful place, but the staff is second to none. (Especially Patrick and Lee) Wonderful breakfast and our dinner at the hotel was perfect. We are a family of 5 and every one of us was treated with the same level of service. We will certainly return. Thank You Brown's Hotel!!
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Date of stay: April 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded 1 week ago
Dear L4581RZjohna, My sincere thanks for this beautiful review! I was thrilled to read that you and your family took away such positive impressions of your recent visit, and the team and I were sincerely touched by your lovely compliments about our wonderful hotel and the excellent and caring service delivered by everyone. Thank you again for taking the time to leave your feedback on this platform. We all very much look forward to welcoming you back soon! Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yolanda B wrote a review Mar 2024
New York City, New York2 contributions
The location, accommodations, amenities and hospitality exceeded our expectations. We had stayed before at other luxurious hotels in London and never had we received such personal service and enjoyed so much our stay . We would definitely return and recommend it to friends. The porters,Givi and Ivan always made us feel welcomed and went out of their way to help. Christina in the front desk cheerfully took care of printing a 30 page document and latter scanning and sending it and John Thompson always found a taxi for us. We really enjoyed our stay at Brown’s. Jose and Yoly Alegria
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: The breakfast is amazing so very worth including it .
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded 2 weeks ago
Dear Mr & Mrs Alegria, What a delightful read! Thank you again for choosing Brown's as your London home for this stay, and for taking the time to share this lovely feedback about our hotel and services. It is a true pleasure to hear that you loved everything about your experience with us, and that our ladies and gentlemen managed to exceed all expectations. I certainly won't miss to share your kind compliments with everyone who ensured such a fantastic stay in our care. My sincere thanks again for your strong recommendation, and we will look forward to welcoming you back home to Brown's very soon. Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jill O wrote a review Mar 2024
2 contributions1 helpful vote
Brown's offered one of the best hotel experiences that I have had (and I travel regularly). In addition to the truly comfortable bed, all of the services and amenities (including dining, concierge, housekeeping, doormen, and gym) were of a 5-star quality. I loved staying there and hope to have a reason to return soon!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded 2 weeks ago
Dear 717jillo, Our Brown's Family joins me in thanking you for your delightful review! It is a true pleasure to hear that you loved everything about your experience with us at Brown's and that we managed to exceed all your expectations for this very special occasion. We are sincerely grateful for your very kind compliments about our hotel, services and most importantly our wonderful team. We will look forward to welcoming you back very soon! Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Natalie C wrote a review Mar 2024
London, United Kingdom17 contributions27 helpful votes
Ideally located this stunning ultra luxury hotel exceeds all the expectations. Little pleasant surprises with thoughtful personal touch on every step of the visit, Bravo Browns team! Dinner on Sunday was scrumptious, the best ever Dover Sole a La meunière! Excellent service from Gianluca from Sardinia and elegant attentive welcome from Paul. Live music was a cherry on the cake. Spa is another gem that should not be missed. All the way from the booking process to the actual treatment. Spotless facilities with friendly and genuine service. Olga and Hannah excellent professional staff at the spa reception and the best full body massage by Silvia ( sorry if I don’t recall correctly, lovely lady from South America). Thank you and until next time. Mrs Natalie Chanadiri Beridze
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded 2 weeks ago
Dear Mrs Chanadiri Beridze, My sincere thanks for your wonderful review! We are truly grateful for your positive feedback about our beautiful hotel, our excellent food and beverage offering, and most importantly the warm, professional, and thoughtful service delivered by all our ladies and gentlemen. It is fantastic to hear that we were able to exceed all your expectations, and I know the team will join me in thanking you for your kind words praising their great services. Thank you again for taking the time to share your positive impressions on this platform. We cannot wait to be able to welcome you back to your London home at Brown's soon! Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chris A wrote a review Mar 2024
1 contribution
There are many luxury hotels in London, but Browns is outstanding. Why? The staff. Many luxury hotels can provide pleasant accommodations, amenities and food. But, Browns is very different because of the service of the staff...more smiles, "good mornings," remembering names, engaging conversation and a commitment to guest's comfort and satisfaction. I've stayed at many five star hotels in London, but I will only return to Browns.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip: Never leave.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded 2 weeks ago
Dear G9687Zchrisa, Thank you very much for a truly lovely review! It brings me great pride and joy to see the hard work and wonderful hospitality of our Brown's family praised as such, and what a pleasure to see Brown's highlighted as "the best hotel" in London. Our ladies and gentlemen certainly deserve all the praise, and I know they will be thrilled to read your delightful feedback. Thank you again for your kind words, and we will look forward to welcoming you back "home" very soon. Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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J v wrote a review Mar 2024
13 contributions1 helpful vote
Wonderful setting for an enjoyable afternoon tea. Good service, tasty products. It's not cheap, but it was worth it. Although the bread could have been fresher and I myself prefer 'dosing' my own tea as I take it without milk. Would definitely recommend!
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Date of stay: March 2024
Value
Location
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded 2 weeks ago
Dear S7560ZGjv, Thank you for taking the time to review your recent visit for Afternoon Tea at Brown's. It is lovely to read that you loved the beautiful surroundings of our Drawing Room and very much enjoyed our offering and services. We also sincerely appreciate your constructive feedback abut the bread and the tea service, and will be sure to discuss your comments with our team. Thank you again for your kind words and strong recommendation. We will look forward to welcoming you back in the near future. Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Go35394321338 wrote a review Mar 2024
2 contributions
I was visiting London for the first time and I was suggested by a friend to try the afternoon tea at your hotel. We had a great experience and enjoyed a lot the afternoon tea that you offer, spending our time there was worth it, definitely will be doing this again next time. The staff was very friendly and the service was amazing. Thank you, Lefter, Artur, Akshay, Maria and Rocco for the lovely service 😊
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded 2 weeks ago
Dear Go35394321338, Thank you so much for choosing Brown's for this very first special visit to London. We are so pleased you followed your friend's recommendation, and delighted to hear that you had a wonderful time in our care and fully enjoyed our award-winning Afternoon Tea. Thank you again for your kind comments and special mentions for the service delivered by our wonderful ladies and gentlemen. It means a lot to us. We will look forward to welcoming you back very soon! Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Giulio G wrote a review Mar 2024
5 contributions4 helpful votes
If you are looking for the perfect English stay, the Brown's hotel is for you. Located near the Green Park stop, it offers a splendid English style afternoon tea. The breakfast and menu offered at the restaurant are also excellent. Welcoming, professional and helpful staff. We'll be back soon.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded 2 weeks ago
Dear GiulioG182, My sincere thanks for this lovely review. The team and I are so pleased to see how much you enjoyed our beautiful hotel, excellent location and great hospitality. It is such a great pleasure to see the warm, professional and helpful service of our ladies and gentlemen praised as such. Thank you again for taking the time to share your positive impressions on this platform. We very much look forward to welcoming you back "home" to Brown's soon! Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elizabeth Anne B wrote a review Mar 2024
Chatham, New Jersey2 contributions1 helpful vote
I can't say enough wonderful things about our recent stay at the Brown's Hotel. From start to finish, our stay was perfection! Every detail was so thoughtful and every single staff member was friendly, professional and eager to help. You are greeted with "Welcome Home" by the bellhops, greeted with a smile and personalized serve by the maitre D, and the waiters remember special requests from day to day. Our room was immaculate, plush and extremely comfortable. The Donovan Bar was a special treat. Franco, the manager, has created a lovely atmosphere for pre dinner cocktails as well as post dinner aperitifs. The concierge planned a marvelous itinerary with tours, dinners and experiences that we will remember for a lifetime! Don't miss the spa! The massage and facials with Irene Forte products were some of the best treatments we have received.(Erica was amazing! ) We have been to other five star hotels in London and this is by far our favorite. It feels like a home away from home. It will be our go- to hotel from here on!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Richard Cooke, Other at Brown's Hotel
Responded 2 weeks ago
Dear elizabethanneb2015, What a wonderful review! We are honoured to read that your stay was pure "perfection" and that you loved every aspect of your experience with us at Brown's, from the warm welcome at the door, to your beautiful room, and the excellent service displayed by all our team members around the hotel. It is always a pleasure to learn that our guests have enjoyed their stay and that our ladies and gentlemen were able to exceed all expectations. We are truly grateful for your kind comments and words of praise. and certainly look forward to welcoming you back "home" to Brown's in the near future. Kindest regards, Richard Cooke Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€862 - €1,149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
browns hotel london
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
115
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BROWN'S HOTEL - UPDATED 2024 Reviews & Price Comparison (London) - Tripadvisor

Frequently Asked Questions about Brown's Hotel
Which popular attractions are close to Brown's Hotel?
Nearby attractions include London Party Pub Crawl (0.3 km), Be At One Regent Street (0.4 km), and May Fair Bar (0.1 km).
What are some of the property amenities at Brown's Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Brown's Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Brown's Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Brown's Hotel?
Conveniently located restaurants include Green Bar at Hotel Café Royal, Ormer Mayfair, and May Fair Kitchen.
Are there opportunities to exercise at Brown's Hotel?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does Brown's Hotel have airport transportation?
Yes, Brown's Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Brown's Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Brown's Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Brown's Hotel?
The staff speaks multiple languages, including English, French, and Italian.
Are there any historical sites close to Brown's Hotel?
Many travellers enjoy visiting Houses of Parliament (1.6 km), Tower of London (4.6 km), and Churchill War Rooms (1.2 km).