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The Dorchester

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#42 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Dorchester
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1,474 Reviews from our TripAdvisor Community

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Showing 1,335: English reviews
Cannock, United Kingdom
Reviewed 3 weeks ago via mobile

If you want cutting edge contemporary decor The Dorchester isn't for you. If however you want amazing comfort, terrific service and old style opulence then this IS the hotel for you. Our bed was amazingly comfortable, the bathroom (with all it's Italian marble) was quite quirky, breakfast was tremendous and as two very ordinary people, we were made to feel...

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Helpful?
1Thank shirleylyn
Nicolas_Messian-, Hotel Manager, The Dorchester at The Dorchester, responded to this review

Dear shirleylyn, Thank you for your "Fabulous" review of your stay at The Dorchester. It was a pleasure to read your very kind words and will certainly share your appreciation with the entire team. I do hope to have the opportunity to welcome you back to The Dorchester very soon. Kind regards, Nicolas Messian Hotel Manager, The Dorchester, Dorchester Collection

Manchester, United Kingdom
Reviewed 3 weeks ago

My wife and I were in London visiting friends over the Christmas period and decided to treat ourselves to a couple of nights at The Dorchester. We had heard so much about it and wondered whether it could live up to its reputation. It could. It is effortlessly brilliant. Large, classic, stylish rooms. Opulent but tasteful. Wide, grand corridors throughout....

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Helpful?
3Thank AlastairCampbell
Nicolas_Messian-, Hotel Mnager, The Dorchester at The Dorchester, responded to this review

Dear AlastairCampbell, It was a pleasure to read your very kind review of your festive stay with us at The Dorchester. In particular, I was delighted to see that "The service was the best we've experienced in the UK". I will be sure to pass on your appreciation to the entire team who will be thrilled to receive it. We...

sao paulo
Reviewed 3 weeks ago via mobile

Dorchester has a rare combination of history location and glamour and it might be considered one of the most luxurious hotels in London if not in the world .service is courteous but not the most efficient and personalized for a hotel of this caliber several picky requests were just forgotten and restaurant reservations, done by my daughter were not even...

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Helpful?
Thank serial2urist
Nicolas_Messian-, Hotel Manager, The Dorchester at The Dorchester, responded to this review

Dear serial2urist, Thank you very much for taking the time to share your feedback regarding your stay with us at The Dorchester. We genuinely value and appreciate your feedback and apologise that your experience was less than perfect in regards to service. Again, please be assured that we appreciate your comments about our hotel and your feedback, which I will...

Croydon, United Kingdom
Reviewed 3 weeks ago via mobile

Visited with a friend last night having booked the £39 set 3 course menu with a glass of Champagne via BookaTable. The hotel the hotel itself is glamorous and beautiful. The staff are friendly and charming, not at all starchy like some you find at this standard of hotel. We received our champagne which I was delighted to find was...

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Helpful?
1Thank TallulahTLH
Nicolas_Messian-, Hotel Manager, The at The Dorchester, responded to this review

Dear TallulahTLH, Thank you for taking the time to review your recent experience at The Grill at The Dorchester. It was a pleasure to read your kind words regarding the generosity and service of our team. I will be sure to pass on your appreciation and hope we will have the opportunity to welcome you again soon. Kind regards, Nicolas...

Reviewed 4 weeks ago via mobile

Just stayed for 1 night. By far one of the nicest hotels we have stayed in, very friendly staff that can't do enough for you. The breakfast was enormous and cooked to perfection! Enjoyed a drink at the piano bar and had a good laugh with the band. Had our dinner at China Tang and it was exceptional. Would definitely...

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Helpful?
1Thank jennymick69
Nicolas_Messian-, Hotel Manager, The Dorchester at The Dorchester, responded to this review

Dear Jennymick69, Thank you for your review of your stay with us at The Dorchester. It was a pleasure to read that you enjoyed your experience so thoroughly and I will be delighted to share your very kind words with the team. We hope to welcome you back to The Dorchester very soon. Kind regards, Nicolas Messian Hotel Manager, The...

Bristol, United Kingdom
Reviewed 4 weeks ago

We frequently visit London for short breaks and we like to stay at different hotels each time. Service is extremely important to us and at The Dorchester, we get the best possible service from each member of staff. Good job and thank you guys!

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Helpful?
1Thank rickyphass
Nicolas_Messian-, Hotel Manager, The Dorchester at The Dorchester, responded to this review

Dear rickyphass, Thank you for taking the time to review your stay at The Dorchester. It was a pleasure to read your kind comments regarding our service standards and I greatly look forward to sharing your feedback with the team. I hope we will have the opportunity to welcome you again soon. Kind regards, Nicolas Messian, Hotel Manager, The Dorchester,...

Essex, United Kingdom
Reviewed 4 weeks ago via mobile

I went to the Dorchester with my Auntie and Uncle to have afternoon tea. Lovely cakes, tea, sandwiches and more. Friendly service and lovely decorations. Would go here again and loved receiving a birthday cake as they asked if there was an occasion. I was able to bring home a bag of the leftover cakes to enjoy later!

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Helpful?
2Thank Zoecolom
Nicolas_Messian-, Hotel Manager, The Dorchester at The Dorchester, responded to this review

Dear Zoecolom, Thank you for taking the time to review your Afternoon Tea at The Dorchester. I am delighted to hear that you were well taken care of by our great team of service professionals and that they recognised your special occasion, just as it should be. I look forward to sharing your kind words with the team and hope...

Malton, United Kingdom
Reviewed 4 weeks ago

Every time my husband and I visit London we have morning coffee at The Dorchester. For my 70th birthday my husband booked us a weekend there. It was fabulous. The room and bathroom was amazing and such comfort. When returning to our room on my birthday after shopping the staff had left me a birthday cake!! Needless to say we...

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Helpful?
1Thank Sandra W
Nicolas_Messian-, Hotel Manager, The Dorchester at The Dorchester, responded to this review

Dear Sandra W, It was a pleasure to read your very kind review of your experience with us at The Dorchester. Thank you for taking the time to write it. I am delighted that you continue to enjoy The Dorchester as a returning guest and do hope we are able to welcome you again soon. Kind regards, Nicolas Messian, Hotel...

Reviewed 17 February 2017

A lovely experience yesterday...fantastic gin and tonic in the bar followed by a delicious lunch in the Grill and a coffee and cocktail in the Promenade to finish off! Superb friendly, helpful staff enhance the whole experience! Will definitely be returning!

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Helpful?
Thank Maggie B
Nicolas_Messian-, Hotel Manager, The Dorchester at The Dorchester, responded to this review

Dear Maggie B, Thank you for taking the time to review your Lunch in The Grill at The Dorchester. I am delighted to hear that your entire experience was outstanding. I look forward to sharing your kind words with the team and hope to welcome you again soon. Kind regards, Nicolas Messian, Hotel Manager, The Dorchester, Dorchester Collection

Wiltshire
Reviewed 15 February 2017

Hotel was lovely, staff very very attentive. Doormen were lovely, very knowledgeable and recommended a lovely little shortcut to us to get to the tube station, which led us to find some lovely restaurants. Air con in the room was freezing at night, but we just turned it off. Didnt have anything to eat or drink here as it was...

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Helpful?
Thank ZumbachickWiltshire
Nicolas_Messian-, Hotel Manager at The Dorchester, responded to this review

Dear ZumbachickWiltshire, Thank you for taking the time to review your stay with us at The Dorchester. I was delighted to read your compliments on our service and setting, however I was naturally disappointed that you weren't 100% satisfied. Rest assured I will share your comments with the team as we are always looking to improve upon our offering. I...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
The Promenade at The Dorchester
The Promenade at The Dorchester
Cuisines: European, British, International
The Grill at The Dorchester
The Grill at The Dorchester
Cuisines: European, British, Grill
Alain Ducasse at The Dorchester
Alain Ducasse at The Dorchester
Cuisines: French, European, Contemporary
China Tang at The Dorchester
China Tang at The Dorchester
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Dorchester occupies the most prestigious acre and a half of real estate in the world, in the heart of Mayfair overlooking the glorious green expanse of Hyde Park. The preferred hotel of British society, The Dorchester embodies the highest service values whilst its design and character exude 1930s glamour with a contemporary edge. Prized for its spacious and beautifully designed rooms and suites, The Dorchester’s restaurants and bars - Alain Ducasse, China Tang, The Grill and The Promenade – also attract Londoners and the glitterati alike. The Dorchester Spa was recently transformed to create the most desirable and indulgent pampering destination in London with a uniquely named Spatisserie for tea and cake. ... more   less 

Additional Information about The Dorchester

Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Region: United Kingdom > England > London > Mayfair
Price Range: €540 - €1,083 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Dorchester 5*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Dorchester Hotel London
Dorchester Hotel London
Dorchester London
The Dorchester London
Hotel Style:
#17 Spa Hotel in London
#37 Romantic Hotel in London
#42 Luxury Hotel in London
#58 Family Hotel in London
#64 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Dorchester staff and other travellers.
8 questions
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Weymouth, Massachusetts
2 months ago
Cardiff, United Kingdom
London, United Kingdom

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Questions? Get answers from The Dorchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay in a room facing Hyde Park.”
 of 5 bubbles patrickfiat21, 13 Mar 2017 | Read review
“Not all the rooms have views so ask for one”
 of 5 bubbles jamesbZ5639EF, 4 Mar 2017 | Read review
“Come hungry!”
 of 5 bubbles Qatargirl, 3 Feb 2017 | Read review
“Good luck!!”
 of 5 bubbles JP3004, 4 Jan 2017 | Read review
“Did not stay”
 of 5 bubbles harryb904, 24 Dec 2016 | Read review
5 of 5