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The Dorchester

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#40 of 1,080 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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1,423 Reviews from our TripAdvisor Community

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Showing 1,287: English reviews
West Yorkshire, United Kingdom
Reviewed 3 days ago NEWvia mobile

Faultless. Cannot recommend highly enough. Completely out of my price range but I'm going to return for an overnight stay. Best chicken club sandwich and made to feel so welcome. Do not hesitate to book here the service is impeccable.

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Thank flowersinthewindow89
New York, NY
Reviewed 3 days ago NEWvia mobile

I have stayed here multiple times, all for business. The hotel is consistently good: excellent service, very good technology (wifi/tv/lighting), nicely appointed and large rooms and good room service. Not a ton of charm but really good always. Location is good in Mayfair and restaurants are nice but pricey. I have been upgraded many times, as well. Highly recommended

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Thank Gatopardo71
London, United Kingdom
Reviewed 3 days ago NEW

i went for a few drinks and the customer service in the bar on the ground floor was outstanding. nice ambiance, great attention to detail and very comfortable chars to sit on, not the normal budget but an amazing experience

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Thank bhudia2016
Cannock, United Kingdom
Reviewed 1 week ago

We booked a trip to London to celebrate our sister's 60th birthday, and as a special treat had afternoon tea at the Dorchester. This turned out to be the highlight of the visit. The service was brilliant, the staff could not have been more friendly, they went out of their way to make my sister feel special. Must also mention...

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Thank rita017770
Greater London, United Kingdom
Reviewed 1 week ago

Unfortunately high end hotels in London are hit and miss whereby they're either ultra modern or disturbingly old fashioned, The Dorchester gets the balance just right. From reception, through to the public areas and the rooms there is an element of class that one would expect from Parklane. The architecture of the building is a little misleading as it's almost...

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1Thank danioko
Roland_Fasel-, General Manager at The Dorchester, responded to this review

Dear danioko, Thank you for taking the time to review The Dorchester. It truly was a pleasure to read your kind words regarding your experience and am delighted to hear that you appreciate The Dorchester's history and heritage as much as we do. I was disappointed however to see that your experience was not without fault and ask that you...

London, United Kingdom
Reviewed 1 week ago via mobile

We stayed on December 31st for NYE. Check in at the hotel was seamless. The lady that checked me was very helpful and went over and above what was required in assisting me. I was especially impressed by this as I could see that the hotel was very busy. We had a standard room and I was surprised at how...

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1Thank PICKMEISTER
Roland_Fasel-, General Manager at The Dorchester, responded to this review

Dear PICKMEISTER, Thank you very much for taking the time to share your feedback regarding your New Years Eve stay with us at The Dorchester. I was pleased to note that you thoroughly enjoyed your experience, although I was naturally disappointed to learn that your stay was not without flaws. We genuinely value and appreciate your feedback and if you...

Lincolnshire, United Kingdom
Reviewed 1 week ago via mobile

"It's so nice" is all I kept saying during our stay at the Dorchester. From the moment the doormen open your car door, you feel special. Phillip checked us in and showed us to our room. Even carrying my bag during a short tour of the hotel. We saw him in the bar later and he came over to chat....

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1Thank TheLoobs
Roland_Fasel-, General Manager at The Dorchester, responded to this review

Dear TheLoobs, Thank you for taking the time to review your recent stay at The Dorchester. I was a pleasure to note that you thoroughly enjoyed your experience, although I apologise that it was not completely without fault. Please note that I will share your feedback concerning The Spa access with the team. I am delighted that you had such...

Northampton
Reviewed 1 week ago via mobile

Treated myself to a birthday overnight stay. It was amazing. The bedroom was lovely & staff are friendly....I was definitely spoilt Just want to say 'Thank You' to Nina on reception. A lovely birthday to remember.

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1Thank Sophia A
Roland_Fasel-, General Manager at The Dorchester, responded to this review

Dear Sophia A, Thank you very much for taking the time to share your feedback regarding your special birthday stay with us at The Dorchester. It was wonderful to hear that you felt so well looked after by our great team of service professionals throughout your stay. Please rest assured that I will pass your very kind words on to...

Reviewed 2 weeks ago via mobile

We took a trip into London for family evening out. Set menu plus a glass of champagne. But the atmosphere on a wet early evening was delightful due to the staff and the location. A drink in 'The Bar' not cheap but balanced by exceptional service, fuss and attention from all the team. They were so considerate for our older...

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1Thank Alwaystravellinng
Roland_Fasel-, General Manager at The Dorchester, responded to this review

Dear Alwaystravellinng, Thank you for taking the time to write such a wonderful review of your evening with us at The Dorchester. I am so pleased to know that you appreciate The Dorchester’s exceptional service and will be delighted to share your kind words of appreciation with the entire team. We look forward to welcoming you back to in the...

Houston, Texas
Reviewed 2 weeks ago

Stayed at the Dorchester for a week over christmas / new year's. Highlights include impeccable service, luxurious room, well equiped gym, and beautiful christmas decorations including a bagpiper in front for new year's. Most of the best London restaurants are within a five minute taxi ride and Hyde park is across the street. Only negative was the view from the...

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1Thank kkash99
Roland_Fasel-, General Manager at The Dorchester, responded to this review

Dear kkash99, Thank you for your kind review of your festive stay at The Dorchester. It was a pleasure to read your compliments regarding your stay and I was particularly pleased with your comments concerning our staff and Christmas Sweet Shop. I hope that we will have the pleasure of welcoming you back again soon. Kind regards, Roland Fasel Regional...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
The Promenade at The Dorchester
The Promenade at The Dorchester
Cuisines: European, British, International
The Grill at The Dorchester
The Grill at The Dorchester
Cuisines: European, British, Grill
Alain Ducasse at The Dorchester
Alain Ducasse at The Dorchester
Cuisines: French, European, Contemporary
China Tang at The Dorchester
China Tang at The Dorchester
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Dorchester occupies the most prestigious acre and a half of real estate in the world, in the heart of Mayfair overlooking the glorious green expanse of Hyde Park. The preferred hotel of British society, The Dorchester embodies the highest service values whilst its design and character exude 1930s glamour with a contemporary edge. Prized for its spacious and beautifully designed rooms and suites, The Dorchester’s restaurants and bars - Alain Ducasse, China Tang, The Grill and The Promenade – also attract Londoners and the glitterati alike. The Dorchester Spa was recently transformed to create the most desirable and indulgent pampering destination in London with a uniquely named Spatisserie for tea and cake. ... more   less 

Additional Information about The Dorchester

Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Region: United Kingdom > England > London > Mayfair
Price Range: €422 - €905 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Dorchester 5*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Dorchester Hotel London
Dorchester Hotel London
Dorchester London
The Dorchester London
Hotel Style:
#15 Spa Hotel in London
#37 Romantic Hotel in London
#39 Luxury Hotel in London
#58 Family Hotel in London
#64 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Dorchester staff and other travellers.
8 questions
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Weymouth, Massachusetts
22 days ago
Cardiff, United Kingdom
London, United Kingdom

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Questions? Get answers from The Dorchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good luck!!”
 of 5 bubbles JP3004, 4 Jan 2017 | Read review
“Did not stay”
 of 5 bubbles harryb904, 24 Dec 2016 | Read review
“Don't book breakfast,check the view from the room”
 of 5 bubbles davidjhoward, 12 Dec 2016 | Read review
“The beef is lovely! get there early and enjoy the seasonal atmosphere, have coffee in the Promenade - lovely!”
 of 5 bubbles tummypassion, 9 Dec 2016 | Read review
“Rooms overlooking the Park may be marginally noisier so higher the better”
 of 5 bubbles 327CliveL, 30 Nov 2016 | Read review
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