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The Berkeley

1,041 reviews
#77 of 1,076 Hotels in London
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Traveller (496)
Room & Suite (99)
Dining (86)
Overview
  • Excellent71%
  • Very good18%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“caramel rum”(71 reviews)
“afternoon tea”(120 reviews)
“rooftop pool”(32 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Offers from The Berkeley
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,041)Write a Review
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11 - 15 of 950 reviews
Reviewed 2 weeks ago

After years of patronage and thousands of pounds spent here, we were shown to a room overlooking an in progress buliding site, and not the church view room we thought we had booked at American Express Concierge Service. After some negotiating in the busy lobby,...More

2  Thank peternoone
Response from Knut W, General Manager at The BerkeleyResponded 5 days ago

Thank you for your feedback. We do always endeavour to accommodate all guest preferences, particularly those of our long-standing guests; however on occasions when the hotel is running at high occupancy we regret that this may not always be possible and we are very sorry...More

Reviewed 2 weeks ago

I really enjoyed our short stay at the Berkeley because of the outstanding service being constantly delivered to make guests feel special. The interior of the lobby, Blue Bar and restaurant is stunning! We had afternoon tea with amazing pret-a-portea high fashion bakes and buiscuits,...More

Thank carpediiiem1964
Response from Knut W, General Manager at The BerkeleyResponded 1 week ago

Thank you so much for your lovely comments about our staff and so pleased you thought our hotel décor to be stunning. We hope that we may have an opportunity to welcome you back again on a future occasion. Kindest regards Knut Wylde, General Manager

Reviewed 3 weeks ago

Fantastic location and the price is no surprise therefore. We stayed in a renovated section and while our room was not very large, it was very comfortable. The bathroom was nice, but I wish that the tub was replaced by a stall shower, I hate...More

Review collected in partnership with this hotel
Thank DoubleA_J
Response from Knut W, General Manager at The BerkeleyResponded 1 week ago

We are so pleased to learn that you enjoyed your stay and thank you for your kind words about our staff. I am pleased to advise that we do have rooms offering a separate walk-in shower. Afternoon tea at The Berkeley is styled as a...More

Reviewed 3 weeks ago

Having spent my honeymoon at this hotel in the 1990s and used it as my base when in London over the years, I am now done with this place. We were treating two foreign friends to a couple of days in London and we put...More

5  Thank GentlemensGuide
Response from Knut W, General Manager at The BerkeleyResponded 1 week ago

Thank you very much for sharing your experience and I am naturally very disappointed to learn about your dissatisfaction and disappointment. This is certainly not the standard we strive for and I would love the opportunity to speak with you in person and would appreciate...More

Reviewed 3 weeks ago via mobile

I had a great lunch on Xmas day. The food was excellent and so was the service. I have had Xmas lunches at hotels over the last few years and this was the best in my opinion. Good news for the Berkeley after the refurbishment...More

Thank MHJ17
Response from Knut W, General Manager at The BerkeleyResponded 1 week ago

Delighted to hear that you enjoyed your Christmas Day lunch with us and we hope you might join us again this year. Kindest regards Knut Wylde, General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$510 - US$762 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Spa Hotel in London
#48 Romantic Hotel in London
#56 Family Hotel in London
#65 Business Hotel in London
#73 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$510 - US$762 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Spa Hotel in London
#48 Romantic Hotel in London
#56 Family Hotel in London
#65 Business Hotel in London
#73 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (496)
Room & Suite (99)
Dining (86)
Pool & Beach (26)
Hotel & Grounds (301)
Bathroom (21)
Business Centre & Event Rooms (3)
Nearby
Belgravia
Home to the vast majority of embassies and diplomatic
residences in London, sophisticated and upscale
Belgravia also boasts a wealth of luxury hotels, fine
dining restaurants, and some of the city’s most stroll
worthy lanes. While the prices here are high, taking a
leisurely stroll through the streets of picturesque
and elegant white stucco houses is free. Hyde Park and
the Buckingham Palace Gardens are only a stone's throw
...More
Questions & Answers
Ask a question
Nisha C
5 December 2017|
Answer
Response from PT41 | Reviewed this property |
Yes it is temperature controlled as is the surrounding spa
0
Votes
Glutenfree_essex
5 August 2017|
AnswerShow all 4 answers
Response from WisconsinGrandma | Reviewed this property |
Did not see any children under 10 during our 3 day stay. I think there are probably more child-friendly hotels in the area.
0
Votes
naomilisaphotography
21 June 2017|
Answer
Response from Hillary M | Reviewed this property |
Sorry, I can't answer that question. But the front desk staff are extremely competent and I would always ask for a color copy of an ID of someone they didn't know well.
0
Votes
Room Tips
"We stayed on the fifth floor overlooking Hyde Park"
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"The good ones are already gone!"
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"My tip on the best room, is one in another hotel"
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"Look out for the Promotions that includes food such as breakfast, lunch or dinner."
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