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The Berkeley

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#75 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Berkeley
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863 Reviews from our TripAdvisor Community

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Showing 781: English reviews
Toronto, Canada
Reviewed 2 weeks ago via mobile

I have stayed at The Berkeley before and this was my 4th time for their Pret a Portea. I had first had their tea 8 years ago and it was perfect! The service, the food, the atmosphere, all was spot on and the 2 visits following were as well. Unfortunately this time, it was very disappointing in standard. Besides the...

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Helpful?
1Thank Sarah K
Knut W, General Manager at The Berkeley, responded to this review

Thank you for your review. At The Berkeley we pride ourselves on consistently meeting the high expectations of our guests so I am very sorry to learn that you were disappointed during your visit on this occasion. Please be assured that your experience has been discussed with the team and we hope to have the opportunity of restoring your confidence...

Delray Beach, Florida
Reviewed 2 weeks ago

This is the 5th or 6th time I have stayed here and each time I like it more than the previous time. Rooms are furnished tastefully and nicely sized. The attention to detail is amazing. The staff is absolutely superb. From the valets, bell boys, check-in staff, restaurant staff... all are top notch. It is the only place I will...

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Thank GlobeTrekkie2014
Knut W, General Manager at The Berkeley, responded to this review

We are so pleased that you continue to enjoy your stays with us and very much appreciate your kind comments on our staff. Very best wishes Knut Wylde, General Manager

Shrewsbury, United Kingdom
Reviewed 18 February 2017

My wife and I along with our daughter and son-in-law, recently stayed here and received amazing service from the time we arrived to the time we checked out. Nothing was to much for the staff, and we were treated like royalty. Once in a lifetime experience, and well worth it.

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1Thank jep252
Knut W, General Manager at The Berkeley, responded to this review

We are delighted that you and your family enjoyed your stay with us on this special occasion and we do greatly appreciate your kind words about our staff. With best regards Knut Wylde, General Manager

Sheffield, United Kingdom
Reviewed 17 February 2017

If you are staying in London and looking for a genuine '5 Star' experience, look no further. The staff are wonderful, the rooms are beautiful, and the food etc. is first class. I can't recommend The Berkeley enough!

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Thank 1k1krlc
Knut W, General Manager at The Berkeley, responded to this review

Thank you so much for your lovely comments; we are so pleased that you enjoyed your stay with us. Kindest regards Knut Wylde, General Manager

Reviewed 15 February 2017

Great weekend away from home eating out, Marcus restaurant did not disappoint. High quality products served beautifully with great service. They also have a interesting wine list with great variation.

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Thank Timturnip
Knut W, General Manager at The Berkeley, responded to this review

Thank you so much for your review and delighted that you enjoyed your meal in Marcus. Kindest regards Knut Wylde, General Manager

London, United Kingdom
Reviewed 8 February 2017 via mobile

Have stayed at the Berkeley last weekend of January for the experience, have booked superior room for anniversary with the idea of a slight upgrade Of course as per usual answer at the check in was told that hotel is fully booked ( however on the system loads of rooms and different categories showed available).... Anyway ... room was bright,...

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1Thank Jonas K
Knut W, General Manager at The Berkeley, responded to this review

I am pleased that you found your room to be bright, amenities lovely and our staff professional; I am however very sorry to learn of your overall disappointment and do hope that you may change your mind and we will have the opportunity to welcome you back on a future occasion. Kindest regards Knut Wylde, General Manager

London
Reviewed 5 February 2017

I stayed here for one night (theatre break) with a friend. The service was very good & welcoming. Our room was great, even had access to a rather spacious balcony so perfect for smokers. The bathroom was spotlessly clean with a fabulous walk in shower & a great bath. Breakfast was lovely with lots of choice. The only reason I...

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Helpful?
1Thank Jo-from-Sydenham
Knut W, General Manager at The Berkeley, responded to this review

Thank you for your review and we are pleased that you enjoyed your balcony room, as well as the variety on offer at breakfast; please do however accept our sincerest apologies for the most unusual service issue that you experienced. Kindest regards Knut Wylde, General Manager

Saratoga, CA
Reviewed 2 February 2017

This is a wonderful hotel, one of the best 5 star hotels we have experienced! From the time you arrive and enter the lobby, the staff greets you with warmth and offers helpful service for your every need. Our room was spacious and nicely decorated with a large bath and good amenities. We asked for a quiet location and were...

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Thank Albertm
Knut W, General Manager at The Berkeley, responded to this review

Thank you so much for recommending The Berkeley and we are so pleased to read your kind comments about the service you received. We are also delighted that you thought breakfast to be outstanding and your dinner through room service to be amazing. We hope to be able to welcome you back again soon. Very best wishes Knut Wylde, General...

Swansea, United Kingdom
Reviewed 1 February 2017 via mobile

Great stay at the Hotel, upgraded to a balcony suite on sixth floor Free bottle of Champagne on arrival, staff very helpful and attentive Concierge staff went the extra mile for restaurant reservations. Breakfast was amazing, definitely would recommend the fantastic Marcus restaurant and go for the tasting menu and Wine taster to accompany. Hotel has a great location! I...

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Thank T2t_stevo
Knut W, General Manager at The Berkeley, responded to this review

So pleased to hear that you enjoyed your stay with us and thank you for your kind words about our staff. Delighted that you enjoyed breakfast and your meal at Marcus. Best regards Knut Wylde, General Manager

Reviewed 1 February 2017

From the moment I arrived at the Berkeley I was impressed with the level of service. Each and every employee I encountered was friendly and helpful. I was immediately addressed by name by the staff. My room was lovely-well appointed-and very quiet. It has plenty of space for my things and me. The spa and gym facilities were very nice....

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Helpful?
Thank NancyGivs
Knut W, General Manager at The Berkeley, responded to this review

Thank you so much, we are delighted you enjoyed our location, your room and the level of service your received during your stay. We hope you will be back with us again soon. With best wishes Knut Wylde, General Manager

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Staying in Belgravia

Neighbourhood Profile
Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Koffmann's
Koffmann's
Cuisines: French, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Within our breathtaking collection of rooms and suites – which are amongst the most spacious in London – we have many with private garden terraces and quiet balconies. All our rooms and suites skilfully combine comfort, stylish design and the latest innovations, to meet the needs of the modern traveller. Marcus Wareing offers two Michelin-starred dining at his eponymous restaurant, Marcus, within The Berkeley; the stars come out for award-winning cocktails at the Blue Bar; and fashionistas join us for Pret-a-Portea, our catwalk-inspired afternoon tea served in the beautiful Collins Room. On the seventh floor of The Berkeley, our indoor rooftop pool and luxury Bamford Haybarn Spa provide a calm retreat with views over the London skyline. The Berkeley is located at the edge of Hyde Park in fashionable Knightsbridge, a short walk from Harrods and Harvey Nichols. Behind the hotel sits the residential area of Belgravia: a charming enclave of Georgian terraces, cobblestone streets, independent shops and traditional pubs, which conveys the feeling of an English village. ... more   less 

Additional Information about The Berkeley

Address: Wilton Place | Knightsbridge, London SW1X 7RL, England
Region: United Kingdom > England > London > Belgravia
Price Range: €500 - €1,117 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Berkeley 5*
Number of rooms: 204
Reservation Options:
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Also Known As:
The Berkeley Hotel London
Berkeley London
Berkeley Hotel London
The Berkeley London
Hotel Style:
#30 Spa Hotel in London
#48 Romantic Hotel in London
#65 Business Hotel in London
#69 Luxury Hotel in London
#78 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Berkeley staff and other travellers.
5 questions
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Questions? Get answers from The Berkeley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a balcony”
 of 5 bubbles isvaradeva, 18 Mar 2017 | Read review
“Pay for a balcony, it's worth it”
 of 5 bubbles PixiPaquita, 14 Mar 2017 | Read review
“Contact the Hotel Direct for advice”
 of 5 bubbles jep252, 18 Feb 2017 | Read review
“Any suite (or any room for that matter)”
 of 5 bubbles 1k1krlc, 17 Feb 2017 | Read review
“I think the higher facing in to court is quitter”
 of 5 bubbles badbaruch57, 23 Jan 2017 | Read review
5 of 5