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Traveller (4573)
Room & Suite (1211)
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What is Travellers’ Choice?
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About

#35 of 1,203 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
The Savoy is the only luxury hotel on the River Thames. The ballet, opera, and theatre of vibrant Covent Garden are just steps away, with the City, world-renowned museums and galleries, and the designer shopping of Knightsbridge and Mayfair within easy reach. The Savoy has been woven into the fabric of London for almost 130 years, with exceptional service and memorable experiences at the heart of everything. Our team work hard to prepare for our guests and have implemented a range of measures to look after your well-being, but one thing remains a constant – the warmth of our Savoy welcome.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Babysitting
Airport transportation
Paid private parking nearby
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Soundproof rooms
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Radio
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury
Languages Spoken
English, French, Spanish, German and 1 more
6989Reviews51Q+A100Room tips

Reviews
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Traveller rating
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Most Recent
Lesley L wrote a review Yesterday
1 contribution
I was out sightseeing with a friend when she became unwell. I went to ask the doorman/bouncer at this hotel if he could order us a cab. He refused with no. explanation. What has happened to old fashioned chivalry/decency/customer service??
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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philip b wrote a review 25 Nov
1 contribution
Just excellent fantastic experience staff and hotel could not be better. A bit expensive but worth it I will be saving up for our next stay. The savoy breakfast and after noon tea were exceptional. Fantastic building and a great location !!!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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debst196 wrote a review 23 Nov
Beaumaris, Australia18 contributions35 helpful votes
The whole experience of staying at the savoy was superb...... from arrival to departure. Festive high rea was a highlight as well as the lovely Sean. How they remember everyone's names I have no idea. Will definitely return.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Franck Arnold, General Manager at The Savoy
Responded 3 days ago
Dear debst196, It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to complete a guest survey. I will share your wonderful feedback with the team (including Sean!), and we are delighted you enjoyed our festive tea. We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch. Best regards, Franck X. Arnold, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fiona M wrote a review 22 Nov
1 contribution
Olly (Yorkshire boy) was so good. I have emailed the hotel but thought I would post on Trip-advisor to ensure everyone knew about our experience at The Savoy!My wife and I were celebrating our 60th birthdays. We hit the jackpot when we realised Olly from the ITV show was looking after us! With the service he provided it could have been mistaken that we were down the road at Buckingham Palace! Thank you for everything, these are memories we will have forever and we will now ALWAYS book The Savoy. Thank you.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Franck Arnold, General Manager at The Savoy
Responded 4 days ago
Dear Fionamc657, Thank you for choosing The Savoy to celebrate two milestone birthdays, and may I take this opportunity to wish you many happy returns! We really appreciate you taking the time and trouble to write a review, and to provide such positive feedback. It is always a pleasure to receive kind compliments and we are delighted to know you returned home with many happy memories of your time with us. It will be a pleasure to pass on your kind thoughts Ollie and the rest of the team, who do go the extra mile to ensure everything is just perfect for our guests. We hope to warmly welcome you again to The Savoy in the future and if we can be of any assistance in the meantime, please do let us know. With best regards, Franck X Arnold, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hellen wrote a review 22 Nov
Oxford, United Kingdom1 contribution
Where to start …. We stayed last year and had a truly magical time - so had very high expectations this year. We were not disappointed! From the moment we entered the building to the time we left; everything was perfect. Rooms lovely, food spectacular and drinks out of this world (highly recommend the cocktail masterclass). However, a special mention must go to the staff, who really do go above and beyond. Rose just makes breakfast such a treat, but the icing on the cake is Ollie the butler. Ollie really is fabulous and made our stay! So welcoming, friendly, approachable. Ollie has most infectious energy and endless enthusiasm for his work, you can’t help but smile when you see him – a true delight and a credit to the hospitality industry. Can’t wait for our next stay. Thank you so much for having us.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Franck Arnold, General Manager at The Savoy
Responded 4 days ago
Dear Maps29047123445, How lovely to read about your Savoy experience! We are thrilled everything about your stay yet again exceeded your expectations and you had such a wonderful time. It is always a pleasure to receive positive feedback and wish to thank you in particular for your kind recognition of Rose and of course Ollie who looked after you so exceptionally. I will be sure to share your feedback with them both. Thank you again for sharing your experience and we hope to warmly welcome you all again to The Savoy very soon. If we can be of any assistance in the meantime, please do let us know. With best regards, Franck X Arnold, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom G wrote a review 21 Nov
Our Butler who then became a DJ was infectiously charming, funny and outrageously good at his job. He hosted a party in our room, and changed jobs hundreds of times. From welcoming our guests, pouring the drinks, making people feel at ease, creating the correct atmosphere to then DJing and getting the party started. We are so happy and thrilled we met this young man. A credit to the hospitality industry! We have now because of this young man rebooked a stay with a much larger group in February! Thanks Ollie! Well done to Sean for mentoring him, Ollie spoke so highly of Sean and this was so great to see, especially after the TV show they both featured on. We think he is now the new Michael.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Franck Arnold, General Manager at The Savoy
Responded 4 days ago
Dear M2972JUtomg, Thank you for your wonderful review! We are so happy to hear your Savoy experience did not disappoint and you returned home with many happy memories of your time with us. Our team strive to deliver the very highest levels of personalised service to all of our guests, and I am so delighted we achieved this. Indeed Ollie is a credit to our team, and I am so pleased he helped to make your stay so special and unique. Thank you for sharing your experience in this way and we look forward to seeing you again in February, and please do get in touch if there is anything we can do for you in the meantime. Best regards, Franck X Arnold, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vanessa Lyon wrote a review 21 Nov
3 contributions
Loved coming back to The Savoy, my second stay and really home from home. The lovely team in the Thames Foyer thank you for being patient over my fussy poached eggs. Our little group of ladies had the best time. Ollie the butler was the absolute best, looked after us and made us laugh, it just wouldn't be the same without him. Can't wait for next year.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Franck Arnold, General Manager at The Savoy
Responded 4 days ago
Dear OutnadaboutwithBear, Thank you for taking the time to review your stay - we always appreciate feedback, but especially from our most loyal returning guests. I am so pleased you enjoyed everything about your time with us and were made to feel so comfortable and at home. I am delighted we served your poached eggs as you preferred them - it is really no trouble at all and all of the team take pride in meeting the exacting needs of our wonderful guests. I will of course share your kind comments with Ollie and hope to have the opportunity to welcome you all back to The Savoy in the very near future. Kind regards, Franck X. Arnold, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MrsTinks wrote a review 21 Nov
Buckinghamshire, United Kingdom18 contributions9 helpful votes
Our Annual ladies trip to the Savoy was amazing as Walsh, but special mention needs to go to Ollie the Butler who made our stay special after a very trying year for many of of our group. His ability to read the room is an absolute credit. The Savoy is phenomenal but he truly is one of the reasons why we will be back again and again: From a surprise Sabrage to ensuring we had everything needed, offering to help us with any plans, ensuring a perfect breakfast over looking the river by the window in our suite and just being superb… thank you Ollie! Sean the head butler was as always the ultimate charming professional, Roseline and Kitt at breakfast for whom nothing was ever too much bother, Sebastian on reception who ensured we were efficiently checked in, the whole door team always attentive and willing to take photos, house keeping who keep this hotel undoubtedly the cleanest and most pleasant I’ve ever stayed in. Not forgetting the amazing Cocktail masterclass in the Beaufort bar which we all left slightly tipsy! There are undoubtedly many luxury hotels, but the service at the Savoy is what makes it stand out, and why I will return whenever possible. If you have the opportunity I highly recommend a river view room or suite. The lights at night are stunning!
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Franck Arnold, General Manager at The Savoy
Responded 4 days ago
Dear MrsTinks, Thank you for taking the time to review your recent stay. We were delighted to welcome you back to The Savoy for it seems a much needed break! To hear your wonderful compliments of the outstanding service you received is so pleasing to read. Indeed Ollie is a real credit to the team - I know he will be delighted to read your review and kind comments, as will Sean, Rosaline, Kitt and Sebastian who all helped to make your stay so special. We hope to have many opportunities in the future to welcome you back for some more Savoy magic. With best regards, Franck X. Arnold, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian T wrote a review 17 Nov
London, United Kingdom20 contributions37 helpful votes
The Savoy Hotel was first class. The welcoming staff provided excellent service and help create a warm and friendly ambiance. We visited the American Bar for drinks and were entertained with live music by a talented pianist. We also ate at the Savoy Grill and enjoyed a delicious dinner. Our room on the 7th floor was spacious and quiet for an enjoyable short stay.
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Date of stay: November 2022
Value
Service
Sleep Quality
Room Tip: 4th to 7th floors
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Franck Arnold, General Manager at The Savoy
Responded 1 week ago
Dear Brian T, Thank you for taking the time to review your stay with us here at The Savoy! We are thrilled you had such a wonderful time and were able to visit both our iconic American Bar and the Savoy Grill. Our team pride themselves in delivering the very highest levels of personalised service and I know they will be delighted to read your kind comments. Thank you for your recommendation for future guests - we do hope to have an opportunity to welcome you back again very soon. Kind regards, Franck X. Arnold, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andy R wrote a review 14 Nov
The Royal Town of Sutton Coldfield, United Kingdom67 contributions31 helpful votes
From start to finish the staff do everything to make your stay as memorial as possible. We checked in on Saturday 12th November we were greeted by the doormen who are absolutely lovely. The lady on check in was most helpful. Was shown to our room and it was stunning. We dined in the The Savoy Grill (nothing is too much trouble). Next morning woke up to find the Elves had worked their magic overnight and the hotel was decorated with the most exquisite Christmas decorations. Breakfast was amazing. I didn’t want this weekend to end. Well done to team Savoy. We shall be back very soon.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Franck Arnold, General Manager at The Savoy
Responded 1 week ago
Dear AndyR697, It was truly lovely to read your kind words and we are thrilled you had a wonderful stay with us. The Savoy is always a special place to be, but everything does seem more magical at Christmas and we are so pleased you were there to experience the unveiling of beautiful decorations this year - the elves were indeed extremely busy overnight last weekend! Our team strive to deliver the very highest levels of personalised service to all of our guests, and I am so delighted we achieved this. Thank you again for sharing your experience and we very much look forward to warmly welcoming you back again in the near future. With best regards, Franck X Arnold, Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$797 - US$1,185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the savoy hotel london, savoy london, savoy hotel london
LOCATION
United KingdomEnglandLondonTrafalgar Square / Embankment
NUMBER OF ROOMS
267
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THE SAVOY - UPDATED 2022 Hotel Reviews & Price Comparison (London) - Tripadvisor

Frequently Asked Questions about The Savoy
Which popular attractions are close to The Savoy?
Nearby attractions include Covent Garden (0.3 km), The Lion King (0.2 km), and SANDEMANs NEW Europe - London (0.3 km).
What are some of the property amenities at The Savoy?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Savoy?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Savoy?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Savoy?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to The Savoy?
Conveniently located restaurants include The Wine Place Covent Garden, Frog By Adam Handling, and All Bar One Covent Garden.
Are there opportunities to exercise at The Savoy?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Savoy have airport transportation?
Yes, The Savoy offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Savoy?
Yes, dry cleaning and laundry service are offered to guests.
Does The Savoy offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Savoy?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.